Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | ||||||||||||||||
| 01I009000 | FORD MOTOR COMPANY | from 08/01/1994 to 02/07/1997 | I | 566979 | 08/29/2001 | ODI | FORD MOTOR COMPANY | 07/09/2001 | 07/19/2001 | |||||||
| Defect Summary | This is not a safety recall in accordance with the safety act. however, it is deemed a safety improvement campaign by the agency. vehicle description: 1995-1997 ford contour and mercury mystique vehicles. the heater blower resistor could overheat causing the attached electrical connector to melt. | |||||||||||||||
| Consequence Summary | This could create the potential for a fire. | |||||||||||||||
| Corrective Summary | Ford will provide additional warranty coverage for the heater blower switch for 10 years from original date of sale of the vehicle or 150,000 miles, whichever comes first. dealers will install a new heater blower resistor and a new wire jumper harness free of charge. | |||||||||||||||
| Notes | Ford has decided to conduct an extended coverage program to extend the warranty coverage for potential heather blower resistor problems. owners can contact ford at1-866-436-7332, concerning this program. | |||||||||||||||
| VISIBILITY - WINDSHIELD | ||||||||||||||||
| 95V009000 | FORD MOTOR COMPANY | from 11/01/1994 to 11/01/1994 | V (Vehicle) | 2512 | 02/17/1995 | MFR | FORD MOTOR COMPANY | 01/24/1995 | 01/24/1995 | 571 | 205 | |||||
| Defect Summary | The glass tempering process on the right hand rear door windows was not correctly performed. this does not meet the requirements of fmvss no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | Consequence of non-compliance: if the window breaks, the glass fragments of the rear windows exceed the size specifications of fmvss no. 205. | |||||||||||||||
| Corrective Summary | Dealers will replace the right rear door glass. | |||||||||||||||
| Notes | System: visual systems; glass; window; door and side.vehicle description: passenger vehicles. note: if the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 15065 | 07/01/2001 | 621067 | Some vehicles may exhibit a/c discharge air temperatures differences of greater than 10 degrees f from registers on left side of dash than on right. *tt | 09/06/2001 | |
| BC106019705 | 05/01/1997 | 52881 | Climate control system vacuum motor links falling off may be repaired by adding the appropriate size internal star washer retainer to the end of the shaft after installing the link. *tw | 09/18/1997 | |
| BC2243970501 | 05/01/1997 | 52782 | Climate control system - vacuum motor links falling off - repair with locally procured star washer. *tw | 09/12/1997 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 01M07 | 08/01/2001 | 624136 | Some vehicles may experience a loss of function with the heater blower motor switch in one or more switch positions. *slc | 11/01/2001 | |
| 99M07 | 09/01/1999 | 6089622 | Owner notification program for additonal coverage on heater blower switch, resistor and attached wire connectors replacement. this additional coverage is provided in case the vehicle owner experiences durability concerns with these compo | 02/09/2000 | |
| 99M06 | 09/01/1999 | 6089620 | Owner notification program for additional coverage on heater blower switch and wire connector replacement. this additional coverage is provided in case the vehicle owner experiences durability concerns with the switch or connector. *tt | 02/09/2000 | |
| 99M01 | 11/01/1999 | 99M07 | 6089626 | Owner notification program providing additional coverage for replacement of the blower switch, resistor and attached wire connectors. this additional coverage is provided in case the vehicle owner experiences durability concerns with thes | 02/09/2000 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| BC3284970206 | 02/06/1997 | 51880 | Some early built 96 model year contour/mystique may be equipped with 95 level heater cores. *tw | 07/17/1997 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| BC0502961111 | 11/11/1996 | 50768 | Concerns of moulding at bottom of door window glass coming loose. *tw | 06/17/1997 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| BC0185960102 | 12/01/1995 | 46444 | Front door windows which bend or come out of the track may be repaired by the following procedure (refer to the service manual). | 04/25/1996 | |
| VISIBILITY - WINDSHIELD | |||||
| 9721 | 01/20/1997 | 51375 | Door glass - window belt line moulding loose or falls off - vehicles built through 10/31/96. *tw | 06/27/1997 | |
| 96221 | 10/21/1996 | 50940 | Windshield and interior glass - fog/film. *tw | 06/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/01/1999 | 09/01/1997 | ||
| I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. the car is a lemon!! *ak | |||
| 02/13/1999 | 1 | 10/01/1997 | |
| I feel that this vehicle is a lemon and i am not getting any satisfation from ford or the dealership. i feel that legal action is the only solution. *ak | |||
| 1 | |||
| Ventillation system design only allows for the exterior air to enter vehicle for heat/a/c, which results in fumes entering vehicle. | |||
| When turning on the heating controls, can only get outside air, causing occupants to have to breath car exhaust from the car infront, replace filter to no avail. | |||
| 04/28/1997 | 1 | 03/13/1997 | |
| Heat is coming from an unknown location. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 04/25/2001 | 1 | 09/01/1994 | |
| Heater fan switch and wire connector was replaced under warranty.*jb | |||
| Heater blower switch is blowing out, and blower does not work. also, consumer found wiring harness burned up underneath engine. *ak | |||
| 02/20/2000 | 01/01/1995 | ||
| Throttle sticks at wide open position. this caused damage to the transmission, which now grinds when shifting into third gear. the driveshaft was replaced due to noise and vibration at a cost of $1,100.00, but this did not fix the problem. the heater fan switch has failed twice. the first time it was covered under a voluntary program. *ak | |||
| 07/07/1999 | |||
| Heater blower switch overheated and melted the harness. also, rear door latch and acutator broke, causing door to be inoperative, and the rear coil springs corroded and broke. please provide further information. *ak | |||
| 09/18/1997 | 1 | ||
| Blower motor switch failed. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/11/2001 | 2 | 05/01/1995 | |
| Since we have purchased this car its been nothing but problems. the first thing was the blower for the heater and air conditioner was making a loud rattling noise.then the brain for the transmission went out and would not allow the car to shift automatically. next, the power steering pump leaked ,so that had to be repaired. then , here comes a good one...the front left rotor and calipor went bad..now this is even better,two weeks ago on the 11th of january, the 2 rear coil springs broke without warning, almost causing my wife to loose control of the car. this also caused the rear brakes to seize up and warp the rotors and calipors. i informed ford of the problem and they responded thank you for letting us know of your problems, this will help us build better products in the future. we have a case id # 189341, this is the number ford gave us. thank you for listening to our problems, hopefully you can help us and many others that have had similar problems get some real results!!s | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 02/12/2000 | 0 | ||
| Driver's side window will not go up or down. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 1 | 04/01/1996 | ||
| Power windows inoperative. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 10/14/2000 | 1 | ||
| The drivers side mirror failed. nlm | |||
| VISIBILITY - WINDSHIELD | |||
| 05/15/1999 | |||
| While driving on road travelling 25mph turned the windshield wipers on, and window was obstructed by a film of oil. contacted dealer, he not able to determine the problem or where it was coming from. also took it to two other mechanics, and still not able to find the cause of the problem. *ak | |||
| 07/30/1997 | 1 | 08/13/1995 | |
| Molding clips for window scratched window glass. mjs | |||
| 06/30/1997 | |||
| Windshield has tiny bubbles in factory tint lamination. this makes it difficult to see when sun glare is on the windshield. could result in an accident. | |||
| 05/01/1995 | 1 | ||
| Windshield cracked twice in wind/rain storm. *sd | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 10/23/1997 | 6 | 11/26/1995 | |
| Windshield wiper blades do not clean windshield very well while driving. | |||