Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - WHEEL AND HANDLE BAR
1207511/01/1998613051Vehicles built prior to 6/16/98 may have a broken/detached ip clustr bezel gaphider. the hider is a hinged flap between the steering column shroud and the ip bezel. *mjs06/16/2000
BC018396010212/01/199546442Open fuse 30 may be caused by interference between the instrument cluster flex circuit & the lh side steering column retaining bolt. if damage is present, remove the lh steering column retaining bolt & install a 1.5mm (1/16 inch) washer (p04/25/1996

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/15/20030
 I replaced the alternator last summer and i had to replace it again this summer. i had to replace my tail lights twice the brakes is always giving me problems. the window on the drivers side doesnt roll down. when it rain the floors get wet. i have a hard time putting it into gear and taking it out of gear. it stalls to cut on and drives really rough.i had to replace the tires numerous times.the speedometer went out and the temperture gauge as well.the ac dosent work and it takes a while for the heat to warm up car.something need to be done about this.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
08/24/2002406/01/2096
 Power steering assist is lost in the rain. the car had this issue when it was new. most of the time it happened, the car was going straight. now when it occurred in a turn, this becomes much more of a safety issue. within minutes, upon reaching highway speed, the power steering went out when i went through a puddle as the road was in a bend. this known vehicle defect is a major safety issue when the driver can not safely control the vehicle. there should be a recall to fix it immediately.*ak
05/17/1999109/14/1998
 While driving rear wheels locked up and power steering malfunctioned, causing loss of most steering ability. also, vehicle stalled unexpectedly due to defective transmission, almost causing a crash. *ak *ml
06/13/1997
 Whenever turning the power steering wheel either right or left, it's very hard to turn. would hear a clicking noise when this happens. also, passenger's side seat belt fails to retract to its original position after being released. will be taking vehicle to dealer. *ak
10005/01/1999
 I experienced loss of power steering while driving my vehicle in wet conditions. i have this problem not been addressed to my satisfaction by my dealership. *ak
10/15/199610010/01/1996
 We have had a problem with this car since we bought it. first it was the driveshaft while we were traveling then it was the paint starting to crack, then it was the power steering going out when it was raining. dealership had no idea what was wrong. just found out when my husband took a/c switch out that it was burned. called dealership when it first happenned even though we still had an extended warranty and wanted money out of us. we couldn't afford it. please see if any of these are defects to where a dealer in west palm beach can correct the problem at no cost. our warranty has expired at 60,000 miles. car still vibrates and we have no a/c and it is hot here in florida. we would also like to get the paint taken care of us they knew about it from the beginning when we bought the car. along with the power steering going out. they said nothing was wrong. this was jim hayes ford in harrisburg, il. we now live in florida so if you can help us solve these problems it would be greatly appreciated. thanking you in advance. jeanette prather please e-mail anything you have to jprath6@bellsouth.net. *ak
06/30/1998504/01/1998
 No summary
 When driving the power steering goes out . please describe . *ak
STEERING - LINKAGES
01/12/200005/01/1996
 The car has had a history of suspension, linkage and bearing failures since it was purchased. mercury dealers and manufacturers have not been helpful. the mechanics at the dealer explained to me off the record that these cars have a history of front end failures however, the dealer and the manufacturer refuse to acknowledge it. you are invited to test drive the car and experience the vibration and poor handling to assit you in your investigation.
STEERING - LINKAGES - TIE ROD ASSEMBLY
108/11/1997
 Tie rod failed. nlm
STEERING - RACK AND PINION
09/26/1999102/01/1997
 I feel it is unusal for this assembly to fail, considering the age of the vehicle and the low mileage
STEERING - WHEEL AND HANDLE BAR
10/29/200286032109/30/2000
 While traveling on the highway and without prior warning the steering wheel bounce off her knee and landed in the passenger side. the dealership is aware of the problem. ts the vehicle was not responding well to steering. as consumer let go, the wheel fell off. *jg
06/18/19981
 Steering wheel and column continually vibrates.