Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 08E033000 | FEDERAL-MOGUL CHASSIS PRODUCTS | E (Equipment) | 6903 | 05/22/2008 | MFR | FORD MOTOR COMPANY | 04/14/2008 | 04/17/2008 | ||||||||
| Defect Summary | Federal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. the part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. these parts were made for use on the various vehicles listed above. | |||||||||||||||
| Consequence Summary | The nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal mogul will notify owners and replace the parts free of charge. the recall began on may 22, 2008. owners can contact federal mogul at 877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 6091738 | 05/01/1999 | 6091738 | Some vehicles may exhibit a vibration at 60 - 70 mph (100 - 115 kph). *tt | 11/14/2000 | |
| 7344 | 11/01/1999 | 610781 | Some vehicles may exhibit a vibration at 60-70 mph. *tt | 05/15/2000 | |
| 13364 | 10/01/1999 | 609651 | Customer may comment on vibration at 60 - 70 mph at cruise. *tt | 04/05/2000 | |
| 9912781 | 05/01/1999 | 607100 | Experiencing vibration at 60 - 70 mph (110 - 12- kph). *tt | 09/13/1999 | |
| 6320 | 06/01/1999 | 606800 | Concerns with vibration at 60 - 70 mph. *tt | 09/02/1999 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 15241 | 01/01/2002 | 630024 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 04/11/2002 | |
| 15241 | 09/01/2001 | 625783 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 12/03/2001 | |
| SUSPENSION - REAR | |||||
| 9746 | 02/17/1997 | 51688 | Transaxle- cd4e- harsh shift and/or engagement- diagnostic trouble code (dtc) 628 or p0741- service tip. *jd | 06/27/1997 | |
| BC0501961111 | 11/11/1996 | 50767 | Squeaks from the rear suspension. *tw | 06/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/15/1999 | 2 | 07/01/1999 | |
| Whem bar breaks it breaks the link, and wears the tires down fast. *ak | |||
| 07/01/1999 | |||
| Need too recall the stabilizer bar front /and links front and back. | |||
| When driving 55 mph or above and applying the brakes entire steering column vibrates, cause unknow., dealer replaced the brake rotors and pads, which did not correct the problem. please give any further details. *ak | |||
| 03/01/1998 | |||
| Steering wheel vibrates when in drive and stops at red light. also when heater fan is on we get a bad oil fumes/smells . we have had it to the dealers 7or 8 times . they still haven't found the problem. the smell sometimes gets very bad. *ak | |||
| 04/30/1998 | |||
| Steering wheel vibrates when stopping the vehicle. transmission has been replaced. dealer contacted about the problem, and is not aware of any remedies. *ak | |||
| When driving over a bump the car makes a loud popping noise. dealer has car. *ak | |||
| SUSPENSION - FRONT | |||
| 01/12/2000 | 05/01/1996 | ||
| The car has had a history of suspension, linkage and bearing failures since it was purchased. mercury dealers and manufacturers have not been helpful. the mechanics at the dealer explained to me off the record that these cars have a history of front end failures however, the dealer and the manufacturer refuse to acknowledge it. you are invited to test drive the car and experience the vibration and poor handling to assit you in your investigation. | |||
| 08/08/2000 | 1 | 04/01/1999 | |
| I whould like to know what can be done about my car i have talked to two other people who i dont even know that drive the same car i have. frist i would like to say the my whole front end vibrates when we sit a red light or stop sing in park or reverse. also everytime it rains or we wash our car and then open the trunk water pours out of the tail lights. and my wire hardest is melted and the wires are burned up, we have no power mirrors, interior lights, radio. we took it to the ford dealer in sharon pa and got it looked at $840.00 to repair. this car has been a nightmare. i have 3 more years to pay on this car. we were told to drive it as little as possible, due to a possible fire. that is very hard to do when it is your only means of transportation. i would really like if you could help us out. i really believe that the year 1996 mercury mystique is a big defect. | |||
| 08/08/2000 | 1 | 04/01/1999 | |
| I whould like to know what can be done about my car i have talked to two other people who i dont even know that drive the same car i have. frist i would like to say my whole front end vibrates when we sit a red light or stop sing in park or reverse. also everytime it rains or we wash our car and then open the trunk water pours out of the tail lights. and my wire harness is melted and the wires are burned up, we have no power mirrors, interior lights, radio. we took it to the ford dealer in sharon pa and got it looked at $840.00 to repair. this car has been a nightmare. i have 3 more years to pay on this car. we were told to drive it as little as possible, due to a possible fire. that is very hard to do when it is your only means of transportation. i would really like if you could help us out. i really believe that the year 1996 mercury mystique is a big defect. *ak | |||
| 07/01/2000 | |||
| When consumer has air conditioner on and if he pulls up to a stop sign vehicle shake and vibrates real badly. he has contacted the dealership. *ak | |||
| 06/01/1999 | 1 | 12/22/1998 | |
| Front end misaligned causing excessive wear to tires. yh | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 05/07/2007 | 185000 | 1 | 02/03/1997 |
| For along time there has been bearing changes. i gave my car to a tenant and she wanted it to get inspected, but she needed both front spring coils to be replaced. and for a long time the air conditioning (a/c) bearings have been bad. it is going to cost her much money. can a claim be made because of a recall?*ak | |||
| 02/26/2005 | 67975 | 1 | 04/18/1998 |
| 1996 mercury mystique(68,000). ford motor company had what they referred to as a program, evidently for a problem with the front springs.the program was basically a free inspection. my car was inspected in 2002 while it was in for another recall, at which time it was given a passing grade.the program expired @ 150,000 or dec. of 2004 whichever came first.in february 2005 a 6 chunck of the pass. side spring snapped off, luckily on a residential street. i heard the noise and was able to retrieve the piece from the street.on close inspection the piece did not break due to corrosion.i believe it was due to poor material quality, my concern is that this could cause tire failure at higher rates of speed resulting in possible fataliies. ford would not replace the spring.*ak | |||
| 1 | |||
| Consumer contacted dealer in reference to manufacturer's recall 98m04, nhtsa recall number not available. dealer refused to correct recall problem. *ak the dealer was not willing to do recall job because the manufacturer indicated that the spring coil must have been either rusted or broken to quality for recall fixing. however, the consumer was conderned about the safety. *yh | |||
| SUSPENSION - REAR | |||
| Consumer has noticed that for no apparent reason windshield has developed a stress fractur. also , when driving there is vibration coming from rear of vehicle, and heater blower swtich was inoperable. please provide any further details.*ak | |||
| 01/15/1999 | 1 | 11/01/1996 | |
| Broken stop causes sway bar to move and rub on front contol arm causing vibration and possible steering difficulty! | |||