Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
01I009000FORD MOTOR COMPANYfrom 08/01/1994 to 02/07/1997I56697908/29/2001ODIFORD MOTOR COMPANY07/09/200107/19/2001
Defect SummaryThis is not a safety recall in accordance with the safety act. however, it is deemed a safety improvement campaign by the agency. vehicle description: 1995-1997 ford contour and mercury mystique vehicles. the heater blower resistor could overheat causing the attached electrical connector to melt.
Consequence SummaryThis could create the potential for a fire.
Corrective SummaryFord will provide additional warranty coverage for the heater blower switch for 10 years from original date of sale of the vehicle or 150,000 miles, whichever comes first. dealers will install a new heater blower resistor and a new wire jumper harness free of charge.
NotesFord has decided to conduct an extended coverage program to extend the warranty coverage for potential heather blower resistor problems. owners can contact ford at1-866-436-7332, concerning this program.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
1506507/01/2001621067Some vehicles may exhibit a/c discharge air temperatures differences of greater than 10 degrees f from registers on left side of dash than on right. *tt09/06/2001
BC10601970505/01/199752881Climate control system vacuum motor links falling off may be repaired by adding the appropriate size internal star washer retainer to the end of the shaft after installing the link. *tw09/18/1997
BC224397050105/01/199752782Climate control system - vacuum motor links falling off - repair with locally procured star washer. *tw09/12/1997
BC103269702002/01/199751783Vehicles have a cabin air filter that must be changed every 15000 miles. *jd07/17/1997
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
01M0708/01/2001624136Some vehicles may experience a loss of function with the heater blower motor switch in one or more switch positions. *slc11/01/2001
99M0111/01/199999M076089626Owner notification program providing additional coverage for replacement of the blower switch, resistor and attached wire connectors. this additional coverage is provided in case the vehicle owner experiences durability concerns with thes02/09/2000
99M0709/01/19996089622Owner notification program for additonal coverage on heater blower switch, resistor and attached wire connectors replacement. this additional coverage is provided in case the vehicle owner experiences durability concerns with these compo02/09/2000
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
VISIBILITY - GLASS, SIDE/REAR
BC050296111111/11/199650768Concerns of moulding at bottom of door window glass coming loose. *tw06/17/1997
VISIBILITY - WINDSHIELD
972101/20/199751375Door glass - window belt line moulding loose or falls off - vehicles built through 10/31/96. *tw06/27/1997
9622110/21/199650940Windshield and interior glass - fog/film. *tw06/17/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
10/14/1997
 Defroster does not clear the side windows, particularly and rear drivers side, vision is impeded and oncoming cars cannot be seen in order to pass.
10/14/1997
 The defroster does not clear side windows, particularly the rear driver side, imparing vision.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
11/27/1999
 Heater blower resistor overheated, resulting in a fire, and totalling vehicle. please provide additional information.*ak
 The haeter blower does not function due to wiring under the dash melting. dealer has not seen vehicle. *ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
07/23/20031
 While driving heater blower switch overheated, almost resulting in a vehicle fire.*ak
10/22/1999203/01/1998
 Heater fan switch failed. nlm
VISIBILITY - WINDSHIELD
1
 The driver side window malfunctioned due to the regulator tearing apart. *yh
10/30/19974
 Vehicle's side windows will not defrost.
VISIBILITY - WINDSHIELD WIPER/WASHER
03/10/200112/01/1997
 Electrical system shorted out, causing hazard lights/ interior lights on door, and windshield wipers to work intermittently. consumer has contacted dealer, dealer unable to determine cause.*ak dealer cleaned everything after pulling down fuse panel, vehicle was back in shop a few days later, after last visit consumer has not had any problems. *slc