Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 08E033000 | FEDERAL-MOGUL CHASSIS PRODUCTS | E (Equipment) | 6903 | 05/22/2008 | MFR | FORD MOTOR COMPANY | 04/14/2008 | 04/17/2008 | ||||||||
| Defect Summary | Federal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. the part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. these parts were made for use on the various vehicles listed above. | |||||||||||||||
| Consequence Summary | The nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal mogul will notify owners and replace the parts free of charge. the recall began on may 22, 2008. owners can contact federal mogul at 877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | ||||||||||||||||
| 01V255000 | FORD MOTOR COMPANY | from 09/09/1996 to 04/18/1998 | V (Vehicle) | 108000 | 10/23/2001 | MFR | FORD MOTOR COMPANY | 08/08/2001 | 08/23/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles built at the kansas city assembly plant and originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin, and the district of columbia. the front coil springs may fracture as a result of corrosion in high corrosion environments. depending on the location of the fracture, a broken spring could move past the spring seat and contact a front tire. | |||||||||||||||
| Consequence Summary | Some tires have deflated due to contact with a broken spring. | |||||||||||||||
| Corrective Summary | Dealers will install spring catcher brackets. owner notification began october 23, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 01I013000 | FORD MOTOR COMPANY | from 09/09/1996 to 04/18/1998 | I | 203426 | 09/19/2001 | MFR | FORD MOTOR COMPANY | 08/08/2001 | 08/23/2001 | |||||||
| Defect Summary | This is not a safety recall in accordance with the safety act. however, it is deemed a safety improvement campaign by the agency. vehicle description: 1998 ford contour/mercury mystique passenger vehicles built at the kansas city assembly plant. the front coil springs could potentially fracture due to corrosion. | |||||||||||||||
| Consequence Summary | Some tires have deflated due to contact with a broken spring. | |||||||||||||||
| Corrective Summary | Ford is extending the warranty for front coil spring replacement for the front coil springs for 10 years from original date of sale of a vehicle or 150,000 miles, whichever comes first. | |||||||||||||||
| Notes | Ford has decided to conduct a service campaign to extend the warranty coverage for the front coil springs. owners can contact ford at1-866-436-7332, concerning this program. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 6091738 | 05/01/1999 | 6091738 | Some vehicles may exhibit a vibration at 60 - 70 mph (100 - 115 kph). *tt | 11/14/2000 | |
| 11499 | 04/01/1998 | 613756 | Exhibiting a noise in the front of the vehicle and possibly caused by a front stabilizer bar or link noise. *tt | 08/01/2000 | |
| 7344 | 11/01/1999 | 610781 | Some vehicles may exhibit a vibration at 60-70 mph. *tt | 05/15/2000 | |
| 13364 | 10/01/1999 | 609651 | Customer may comment on vibration at 60 - 70 mph at cruise. *tt | 04/05/2000 | |
| 9912781 | 05/01/1999 | 607100 | Experiencing vibration at 60 - 70 mph (110 - 12- kph). *tt | 09/13/1999 | |
| 6320 | 06/01/1999 | 606800 | Concerns with vibration at 60 - 70 mph. *tt | 09/02/1999 | |
| SUSPENSION - FRONT | |||||
| 982462 | 04/01/1998 | 603528 | Some vehicles may exhibit a noise in the front of the vehicle. *yc | 02/24/1999 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 15241 | 01/01/2002 | 630024 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 04/11/2002 | |
| 15241 | 09/01/2001 | 625783 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 12/03/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/07/2005 | 02/16/2003 | ||
| The trans is out not working. it worked fine,and just stop,made a funny noise and just stoped. ipulled in my yard.know it want move.for know reason. | |||
| 11/15/2003 | 79786 | ||
| Complaints: 1.didn't receive recall notice (01s23) until 2 yrs after it was issued. 2.never received notice of a "service campaign" (01i013000) to replace springs if found to be corroded or break. 3.recall did not address issue of recall or problem.(corrisive,rusted springs).recall did instruct dealer/repairer to install spring brackets (completed satisfactorly). comparison: batteries dead in flashlight,owner replaces bulb. the springs were causing the problem. 4.vehicle now has loud thumps that weren't there before the "spring brackets" were installed. 5.regional recalls. notes: car has been inspected by a cerified mechanic and found not to have defective cv joints or wheel bearings, no under carriage parts loose. car is scheduled for inspection by a ford dealership on 11/07/03. car previously operated in new england state (3 yrs). | |||
| 03/01/2003 | 48868 | 1 | 11/03/1998 |
| Broken coil spring on driver side of car, all other springs rotting away. also car vibrates tremendously when going 60 mph. *jb | |||
| 07/01/2001 | 1 | 01/01/1999 | |
| When turning vehicle left or right there is a clicking inside of steering. dealership is aware of problem. *ak *yh | |||
| 1 | 08/01/1999 | ||
| Vehicle has a constant rattle under the vehicle while driving, dealership is unable to determine cause. *slc | |||
| 2 | |||
| Vehicle continually experienced vibration, as a result of suspension trouble, excessive wear of the tires, two sets of tires required replacement in less than 30,ooo miles. *mjs | |||
| 1 | |||
| Steering wheel shakes at 65 to 70 mph. mjs | |||
| 1 | 06/02/1998 | ||
| Vehicle vibrates when driven over 60 mph. | |||
| 03/04/1999 | |||
| When backing out and making a turn, vehicle is making a popping noise. vehicle has been in repair shop three times. dealer has not been able to determine the problem. also, when the brakes are applied a grinding noise is heard. consumer thinks the bracket is loose. *ak | |||
| The automatic transmission broke and needs to be fixed. also, there is knocking noise coming from the vehicle. *ak | |||
| SUSPENSION - FRONT | |||
| 09/07/2007 | 87000 | 1 | 02/24/2005 |
| I have had numerous front end problems. i have had to replace front tie rods twice in a year and a half. having problems with struts .control arm bushings need to changed. also stabilizers linkage had to be changed. have also put new ball joints in. *tr | |||
| 04/22/2001 | 1 | 08/01/1999 | |
| Flat tire while driving. when consumer went to check what problem was, he found out that coil springs snapped and punctured tire. contacted dealer, and dealer was not willing to do anything.*ak consumer did not have a flat tire while driving, the vehicle was sitting in consumer's garage and that is when he noticed the flat tire, while changing tire, consumer noticed that the coil spring had snapped, which had punctured the tire and destroyed the wheel speed sensor and made the vehicle not being able to move, vehicle had to be towed.*jb | |||
| Vehicle developed vibration in steering wheel while driving over 50 mph, causing safety hazard. dlr has rotated and balanced tires, but defect still occurs. *ak | |||
| 5 | 06/02/1998 | ||
| Vehicle pulls to the right while driving and when braking. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 09/07/2007 | 87000 | 1 | 02/24/2005 |
| I have had numerous front end problems. i have had to replace front tie rods twice in a year and a half. having problems with struts .control arm bushings need to changed. also stabilizers linkage had to be changed. have also put new ball joints in. *tr | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 09/07/2007 | 87000 | 1 | 02/24/2005 |
| I have had numerous front end problems. i have had to replace front tie rods twice in a year and a half. having problems with struts .control arm bushings need to changed. also stabilizers linkage had to be changed. have also put new ball joints in. *tr | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 11/12/2004 | 116000 | 1 | |
| Mcpherson strut assembly rusted at the base of the assembly where it was attached to the lower control arm. while driving on a mountainous winding road weight of the vehicle swayed to the right, and the wheel disassembled. vehicle swayed, and stopped in a grassy area while being driven at approximately 50 mph. *ak | |||
| 11/14/2001 | 1 | 06/19/1998 | |
| Took vehicle in for recall 01v255000 repairs. dealership fixed problem, but recall remedy failed. also coil spring was fractured when vehicle was in for recall repairs. *ak consumer stated vehicle was taken in for corroded coil spring, and shield were put on not knowing that the coil was fractured, when consumer arrived to pick up the vehicle it was leaning and rattling, consumer then pointed out that the coil spring was broken because of it leaning, dealer informed consumer that struts were needed, consumer stated if the coil springs had not went bad there would be no need for struts.*slc | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 02/12/2003 | 60000 | 1 | |
| The right front shock strut coil popped off and punctured the tire. *jb | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 02/17/2008 | 87000 | 1 | 09/14/2006 |
| Tl*the contact owns a 1998 mercury mystique. while pulling away from a curb at 5 mph, the front passenger side coil spring failed and punctured the tire, causing a blow out. the vin is not included in nhtsa campaign id number 01v255000 (suspension:front:springs:coil springs). the current and failure mileages were 87,000. | |||
| 02/07/2007 | 53000 | 1 | 01/01/2004 |
| Ford motor co. is refusing to reimburse for repairs related to safety recall #01s23, 98 mercury mystique. *nm | |||
| 08/02/2004 | 102000 | 1 | |
| Recall 01i013000, while driving front left coil spring broke and the front end collapsed. this occurred six months after the shield was installed. dealership was unable to replace the coil spring because the part was not available. *ak | |||
| 09/07/2004 | 1 | ||
| While driving 35 mph, the heard a loud noise coming from front of the vehicle. the consumer discovered the front coil spring on the passenger side had broken and punctured the tire. please provide further information. *jb | |||
| 06/27/2004 | 59600 | 1 | 07/01/1998 |
| While driving, the consumer heard a noise, and proceeded to pull off the road to investigate the noise. upon existing the vehicle, the consumer noticed that the driver's side front suspension collapsed. the vehicle was towed to a dealership, who indicated that driver's side coil spring broke. *ak recall# 01v255000. *sc *jb | |||
| 08/27/2003 | 130000 | 50 | 02/28/2000 |
| Information of my car: 1998 mercury mystique v6 2.5l engine odometer: 141,120km vin: 1melm65l0wk622634 three days ago, the vehicle had some noise when trun left. the mechanics took a look and found one of the suspension big coil spring broken (the one just over the driver side front wheel). yesterday, the broken suspension coil spring was replaced. to our surprise, the spring was broken into 3 pieces, and the broken interface was covered by a very heavy rust. the heavy rust means the big coil spring actually was broken long times ago. we are lucky, because the spring was broken at the two end, so the reminder of the spring can still work and no accident occured. the mechanics told us, they repaired a ford contour before with the same problem, but that guy's coil spring broken in the middle and his vehicle was bad damaged. i still keep the broken coil spring (all the 3 pieces), i can send you a photo picture or ship the spring itself to you if you want. this is my contact: mr. hans huang apt 1705, 361 the west mall etobicoke, ontario canada, m9c 1e8 tel: 416-4281048 email: hansjthuang@yahoo.com | |||
| 07/09/2003 | 32000 | 1 | |
| Consumer states coil spring fell off the vehicle. dealer notified. *ak | |||
| 1 | |||
| The driver side front coil spring broke and punctured the front left tire. *nlm | |||
| 2 | |||
| After the recall for the front coil spring was performed, recall #01i013000, the problem recurred. the recall remedy did not stop the spring from breaking, it only stopped it from blowing the tire.*jb | |||
| 10/08/2002 | |||
| Consumer is still having problems after recall has performed on the vehicle recall#011013000 front coil spring. lincoln mercury monroe, mi 732-241-2060 mr | |||
| 06/15/2002 | |||
| Remedy that manufacturer used to fix the problem with tire when putting plate around coil springs did not work. tire did not have that much space when driving between tire/ plate, and nuts. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 1 | 06/05/2001 | ||
| Consumer states that the left front coil spring broke in 3 pieces and the right front coil spring broke in 2 pieces. *slc | |||
| 11/01/2099 | |||
| Cup/plate added to frt coil assembly adversely impacts vehicle handling. *ak | |||
| 1 | 06/05/2001 | ||
| Consumer states that the left front coil spring broke in 3 pieces and the right front coil spring broke in 2 pieces. *slc | |||
| 12/04/2001 | |||
| Nhtsa recall 01i013000/manufacturer's recalls 01m08 and 01s23 concerning front coil spring corrosion. both repairs were done by manhattan ford; manhattan, ny; phone # 212/581was being made. dealer informed that they did all that they needed to do. asking nhtsa assistance in this matter. feel free to provide any further details on the matter.*ak | |||
| 11/19/2001 | 2 | 04/01/1999 | |
| Nhtsa recall 01v255000/manufacturer recall01s23//front coil spring corrosion: recall repair failure. installed shield placed too close to snow tires which posed a risk to vehicle if involved in a sudden turn or stop. repairs done by heritage ford, south burlington, vt; phone# 802/865-8150. *ak dealer repaired by replacing coil springs and cutting the back inner fender shields, consumer still has a rubbing sound when turning the wheel in either direction, possibly the lower spring came into contact with the sidewall. *jb | |||
| 11/14/2001 | 1 | 06/19/1998 | |
| Took vehicle in for recall 01v255000 repairs. dealership fixed problem, but recall remedy failed. also coil spring was fractured when vehicle was in for recall repairs. *ak consumer stated vehicle was taken in for corroded coil spring, and shield were put on not knowing that the coil was fractured, when consumer arrived to pick up the vehicle it was leaning and rattling, consumer then pointed out that the coil spring was broken because of it leaning, dealer informed consumer that struts were needed, consumer stated if the coil springs had not went bad there would be no need for struts.*slc | |||
| 08/02/2001 | 2 | 06/05/2001 | |
| At 48,787 miles the left coil front coil spring broke in 3 pieces. 9 days later the right coil spring broke into 2 pieces. both repaired at owner's expense. | |||
| 07/21/2001 | 1 | 04/01/1999 | |
| Front left coil spring failed buring backup, resulting in tire gouge and frame bottoming. looking at the 1998 mystiques/ford contours, it is a very strong possibliity the the coil springs on these cars are fatigueing , for many springs have failed in these model in the last 6 months. there is most certainly a trend and this is a definate safety threat. should one fail at a higher speed, the results will be catastrophic. | |||
| 05/23/2001 | 1 | 06/01/1999 | |
| Front left coil spring broke while driving and coming to a stop in a parking lot. front fender dropped down on tire and the vehicle was undriveable. dealership informed consumer that component had to be repaired at consumer's expense. *ak | |||
| 04/05/2001 | 1 | 09/01/1999 | |
| Car not running, ignition off. coil spring broke in half and point of spring ejected through tire causing tire to blow up. fortunately i just turned the car off and was getting ready to enter dr. office. it was only minutes after exiting a highway. i was just sitting there and heard a loud explosion like a gun shot sound and a woosh of the air exiting the tire immediately.*ak | |||
| 04/22/2001 | 1 | 08/01/1999 | |
| Flat tire while driving. when consumer went to check what problem was, he found out that coil springs snapped and punctured tire. contacted dealer, and dealer was not willing to do anything.*ak consumer did not have a flat tire while driving, the vehicle was sitting in consumer's garage and that is when he noticed the flat tire, while changing tire, consumer noticed that the coil spring had snapped, which had punctured the tire and destroyed the wheel speed sensor and made the vehicle not being able to move, vehicle had to be towed.*jb | |||
| Left coil spring broke and punctured tire. please give any further details.*ak | |||
| 01/25/2001 | 1 | 09/01/1999 | |
| Left front spring coil snapped. dealer repair shop describes it as left front spring broken and sitting on tire and wrapped around strut was told by repair shop that this not happen on a car with so few miles. ford declines to say this is a safety problem but this is not the first or only make and model with this problem. was told by dealership owner that this is going to turn into a major problem for ford. *ak | |||
| 03/11/2001 | 0 | ||
| Left coil spring snapped in half and shot through left front tire.*ak | |||
| Front coil spring cracked in half, causing vehicle to sway. *ak | |||
| 02/08/2001 | 1 | 08/01/1997 | |
| When accelerating from stop sign coil spring snapped, causing front end to collapse, strut to be bent, tire to be shredded. while this part has not been recalled yet, this vehicle has needed more than $2000 in repairs in the last 9 months. | |||
| 12/06/2000 | 1 | 06/01/2000 | |
| While i was driving my mercury mystique down the road on 12/06/00 left front of my car dropped my car filled with smoke and my car stopped abruptly i was unable to move my vehicle off the road. a 6 inch piece of coil spring broke off dropping my left side of my car to the road. *ak | |||
| 05/28/2000 | 1 | 03/01/1998 | |
| Has 6 recalls for defective parts already- the coil springs will eventually be recalled someday and god knows what else. was told by the service manager that the same coil springs were recalled in other fords some time ago and they missed these because the date was different. the car is unsafe. when is a car considered a lemon! *ak | |||
| 1 | |||
| Right front coil spring broke while consumer was driving. nlm | |||
| 04/28/2000 | 1 | 08/31/1998 | |
| Front coil spring broke unexpectedly which may cause a loss of vehicle control. ford provided no help. *ak *ml | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 09/07/2007 | 87000 | 1 | 02/24/2005 |
| I have had numerous front end problems. i have had to replace front tie rods twice in a year and a half. having problems with struts .control arm bushings need to changed. also stabilizers linkage had to be changed. have also put new ball joints in. *tr | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 03/23/2002 | 2 | 08/01/1998 | |
| Consumer states that there is premature wear of the front hub bearings. the dealer has been notified. *jg | |||
| Wheel bearings were defective. steering made a lot of noise while consumer was driving. toook vehicle to an independent mechanic, informed consumer that spindle on driver's side was defective. spindle on passenger's side was not.*ak | |||
| 09/20/2000 | |||
| Front wheel bearing has to be replaced or wheels may come off while driving. dealer notified. feel free to provide any further information.*ak | |||
| SUSPENSION - REAR | |||
| 08/09/1999 | 1 | 04/16/1999 | |
| Rear axle trail arm bolt failed. mjs | |||