Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION - SWITCH | ||||||||||||||||
| 99V060000 | FORD MOTOR COMPANY | from 01/04/1999 to 01/14/1999 | V (Vehicle) | 4569 | 03/26/1999 | MFR | FORD MOTOR COMPANY | 03/17/1999 | 03/25/1999 | 571 | 114 | |||||
| Defect Summary | Vehicle description: passenger vehicles built with automatic transmissions which utilize a park/lock solenoid. it is possible to rotate the ignition key to the lock position and remove the key without the shift lever and transmission being in park. these vehicles do not comply with the requirements of fmvss no. 114, theft protection. | |||||||||||||||
| Consequence Summary | This could result in a crash and possible personal injury. | |||||||||||||||
| Corrective Summary | Dealers will inspect these vehicles. vehicles that have units with ignition keys removable in gear positions other than park, will have the steering column replaced. | |||||||||||||||
| Notes | Owner notification began march 26, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 04104 | 05/21/2004 | 10008993 | Malfunction indicator lamp illuminated with diagnostic trouble code p0420 and/or p0430/ 2.5l engine only. *tt | 09/07/2004 | |
| 03203 | 10/13/2003 | 0398 | 10004886 | Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt | 01/14/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 16880 | 06/01/2003 | 10002598 | Inoperative shift interlock solenoid or repeat instrument interface module failure. *tt | 09/08/2003 | |
| 98246 | 12/07/1998 | 604059 | Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc | 03/16/1999 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 15830 | 04/01/2002 | 637575 | Battery lamp on, however the charging system is functioning properly. *tt | 12/03/2002 | |
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 5963 | 05/01/1999 | 6091734 | Information on installing fuses at pre-delivery. *tt | 11/14/2000 | |
| 12846 | 06/01/1999 | 606909 | Subject on installing fuses at pdi (pre-delivery inspection). *tt | 09/07/1999 | |
| 12597 | 03/01/1999 | 605320 | Information on installing fuses at pre-delivery. *tt | 06/08/1999 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| 985104 | 11/01/1998 | 613254 | Some vehicles may exhibit a concern with unable to program passive anti-theft system (pats) keys. *tt | 06/20/2000 | |
| 985154 | 11/01/1998 | 613289 | Information on diagnosing and servicing the integrated passive anti-theft system (ipats). *tt | 06/20/2000 | |
| 12122 | 11/01/1998 | 613144 | Information regarding the diagnosis and service to the integrated passive anti-theft system (ipats). *mjs | 06/19/2000 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 15828 | 04/01/2002 | 637571 | Some vehicles may exhibit diagnostic trouble code b1213, b1342, b1601, b2431. *tt | 12/03/2002 | |
| 9949 | 03/08/1999 | 604765 | Conditions with diagnostic trouble code (dtc) p0460 stored in continuous memory without any driveability concerns. *tt | 05/12/1999 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| 6906 | 09/01/1999 | 6090218 | Exhibiting a starter grinding noise and / or lack of starter drive engagement. *tt | 03/10/2000 | |
| 9913137 | 08/01/1999 | 609049 | Concerns with 2.5l engine equipped vehicles and cd4e transaxle exhibiting a starter grinding noise and / or lack of starter drive engagement. *tt | 12/07/1999 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| 13542 | 11/01/1999 | 610920 | Experiencing an intermittentnoise described as a buzz or rattle from the center of the instrument panel or behind the cluster area. *tt | 05/18/2000 | |
| 99178 | 02/23/1999 | 607648 | On some vehicles, a diagnostic trouble code (dtc) p0325 (knock sensor circuit malfunction) may appear during koer, but further testing determines the knock sensor to be satisfactory. *tt | 10/04/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01001 | FORD MOTOR COMPANY | 01/05/2001 | 07/31/2001 | BLOWER SWITCH/RESISTOR OR WIRING HARNESS | 01V230000 | |
| A | ||||||
| EA01001 | FORD MOTOR COMPANY | 01/05/2001 | 07/31/2001 | BLOWER SWITCH/RESISTOR OR WIRING HARNESS | 01I009000 | |
| A | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/28/2008 | 1 | ||
| My husband and i was driving in traffic from an appointment and all of a sudden the car starts smoking within a quick second the front left side burst into flames, electrical windows wouldn't work and the brakes failed, the we had to ride traffic until we could move over to the curve at this time the emergency brake had to be used in order to stop the car and i had to move myself out on the drivers side. *tr | |||
| 11/20/2003 | 7 | 11/09/1999 | |
| I have to date had 4 starters replaced in my 99 mercury mystique 2.5l v6. i have had concurrent idling problems/surging that leads to jerking and stalling. dash warpage which is now causing a blockage of the venting system causing a defrost problem. problems when driving in the rain (loss of power steering). all of these issues have been brought to the dealerships/service dept.'s attention. as well i have contacted the fords customer relations center and they will not honor their recalls for my vehicle. here is what happened the 4th time the starter went out. on november the 20th at 7:00am (during rush hour traffic) my car started making a horrible whirring noise behind the steering wheel column. as i was turning left at a busy intersection i can hear the car starting to die from the battery being drained. upon trying to turn the car off the starter would not disengage. eventually after repeated attempts to turn it off the car died from the battery being drained. the car was towed to 32 ford in batavia, oh. i once again explained to them the symptoms that led up to the problem with the rampant idling/surging and the whirring noise behind the steering column. the same day they called and told me the car was ready for me to pickup and that they had replaced the starter again. i asked once again is there any explanation as to why this is happening. their response was it was a manufacturer defect. i said 4 times a manufacturer defect?? how is that possible. something must be causing this problem. i want ford to acknowledge that there is a problem with this make and model and make an attempt to resolve it. i want consumers to know that 32 ford and ford motor company has acted in callous disregard to my request for help in resolving this issue.*ak | |||
| 07/31/2000 | 1 | ||
| Intermittently when it is raining there is a total loss of electrical power and engine quits. vehicle has been seen since by two dealerships. neither dealership was able to determine what is causing this problem. *ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 05/27/2002 | 4 | 04/01/2001 | |
| I own both a 1998 and 1999 mercury mystique with the 2.5l v6 engine. when traveling through standing water or even in a heavy rainstorm the power steering will fail, the generator failure light will light, and the serpentine belt will whine. this can last from 30 sec to a few minutes, and requires one to stop driving as the car is no longer steerable. i have taken my 1998 to the dealer twice for this and they have replaced the belt and tensioner twice. this has not changed the problem, and the dealer called the manufacturer for help and they had no further information or suggestions. i feel that this is a design flaw for this specific engine which could result in a serious accident if evasive maneuvers were required while driving thru standing water. i note two other similar complaints on your website. ford should design a fix for this important safety issue.*ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| Electrical short in interior fuse wire panel can cause the an engine fire. *ak | |||
| 08/01/2000 | 5 | ||
| Vehicle stalled at highway speed, taken to dealer 4 times. replaced a fuse, and said there was no problem with vehicle. vehicle has stalled 5 times.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 06/01/2001 | 1 | ||
| When putting key into the ignition ignition will sometimes turn, and sometimes it will not. has not contacted dealer.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 07/06/2003 | 80000 | 1 | 11/17/1999 |
| 1999 mercury mystique electrical system failing. corrosion and overcharging over electrical wires. was informed by repair shop that he had seen this problem with another ford contour. electrical wiring harness is not put together properly.*ak | |||
| 05/30/2003 | 1 | 04/01/2001 | |
| The vehicles electrical wiring burned while driving which caused smoke to emit from under the hood. *cb *nlm | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 05/22/2006 | 60000 | 2 | 05/04/2002 |
| I have had a shutdown of the heater/ac fan due to melting of the wiring harness described below. i replaced it once a couple years ago and it just fried again. i was unaware of an identified problem prior to this until i saw this no the internet. i live in the desert and is currently triple digit temperatures and is imperative i get this fixed. i checked my vin number and it is not included on the recall list but from the prior experience i have had with this problem in my car, i feel it should be addressed. can you help me? symptoms> complete shutdown of a/c, heating. fan system and an odor of something burned. last time the harness was fried and the harness was replaced (but i did not know of this particular issue then) but the heater blower resister was not replaced. campaign number: 01v230000 date: 2001-jul-09 component: electrical system defect summary: on certain my 1996-1998 passenger vehicles built at the kansas city, cuautitlan assembly plants or on my 1999 passenger vehicles built at the automotive alliance international assembly plants, the rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector. the damage could, over time, cause increased resistance in the connector and, due to subsequent terminal relaxation, result in an open circuit condition. consequence summary: the open circuit could lead to electrical arcing that could melt the connector housing material creasing the potential for a fire. corrective summary: dealers will install a new heater blower resistor and a new wire jumper harness. owner notification began august 29, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. *nm | |||
| 11/30/2004 | 2 | ||
| I took my 1999 mercury mystique to bob bennet ford with severe warpage of dash. told to contact ford motor's 800 number, did this, person extremely rude, received no help and am afraid dash will completely peel back and cause severe injury to us. feel this is a safety issue and a disaster waiting to happen. can you help? *ak | |||
| 10/17/2003 | 1 | ||
| Dashboard warpage....cannot see well out of windshield. called mercury/ford customer service and they said they would not honor recall . this is the type of thing that makes you not want to buy that brand of vehicle ever again and i wll not ever buy a mercury again new or used.*ak | |||
| 0 | |||
| Dashboard inside of vehicle has lifted up and pulled from panel. also, vehicle cut off without prior warning. dealership was aware of problem.*ak | |||