Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION
08E033000FEDERAL-MOGUL CHASSIS PRODUCTS E (Equipment)690305/22/2008MFRFORD MOTOR COMPANY04/14/200804/17/2008
Defect SummaryFederal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. the part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. these parts were made for use on the various vehicles listed above.
Consequence SummaryThe nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash.
Corrective SummaryFederal mogul will notify owners and replace the parts free of charge. the recall began on may 22, 2008. owners can contact federal mogul at 877-489-6659.
NotesThis recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
734411/01/1999610781Some vehicles may exhibit a vibration at 60-70 mph. *tt05/15/2000
1336410/01/1999609651Customer may comment on vibration at 60 - 70 mph at cruise. *tt04/05/2000
713210/01/19996090733Vehicles may exhibit a creaking or squeaking type noise from the rear suspension. *tt03/28/2000
SUSPENSION - FRONT - WHEEL BEARING
1524101/01/2002630024Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt04/11/2002
1524109/01/2001625783Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt12/03/2001
SUSPENSION - REAR
829904/01/2000613633Some vehicles may exhibit a creaking noise or squeaking type noise from the rear suspension. **mr07/26/2000
829903/01/2000612723Some vehicles may exhibit a creaking or squeaking type noise from the rear suspension occurring over bumps during low speed maneuvers only. *tt06/12/2000
655507/01/1999610682Some vehicles may exhibit a creaking or squeaking type noise from the rear suspension. *tt05/10/2000
1320909/01/19996090580Information regarding rear spring creak/squeak. *mjs03/21/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
03/29/200750000102/01/1999
 Tl*the contact owns a 1999 mercury mystique. the contact heard a loud grinding noise coming from the front end of the vehicle and felt a vibration while idling. the mechanic stated that the engine mounts needed to be changed. the contact stated that the vehicle would jerk to the right when stopping and jerked to the left when he accelerated. as of july 27, 2007, the vehicle has not been repaired. the current mileage was 57,000 and failure mileage was 50,000. updated 02-01-08. *kb the consumer has since traded in the vehicle. updated
02/15/200060000
 I have not had any of these problems repaired. my mechanic said it would cost more than the car is worth, and even worse, it isn't paid for yet!!!!
SUSPENSION - FRONT
06/07/2001
 Front end keeps vibrating. vehicle vibrates more when speed is up to 60 or 70miles per hour.consumer had vehicle in shop for front end, and they checked brakes, rotated tires and checked transmission, but still did not remedy problem.*ak
SUSPENSION - FRONT - MACPHERSON STRUT
08/01/2004108/31/1999
 The consumer truly disappointed in the quality and performance of 1999 mercury mystique. *bf in november 2003 the vehicle needed new tires and by august 2004 the struts were leaking and needed adjustment. the consumer request that chrysler cover the cost of repairs. *sc the consumer was sold a chrysler contract on a mercury vehicle. *jb
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
05/10/200465000105/06/2004
 While driving 55 mph, a loud noise was heard coming from the front. theconsumer was able to drive the vehicle to the dealer for an inspection. the mechanic replaced the driver side front coil spring because it was cracked. please fill in additional information. *jb *sc *jb
SUSPENSION - FRONT - WHEEL BEARING
04/01/20051
 1999 mercury mystique had wheel bearing replaced on both front wheels.*mr the wheel bearings were replaced because the consumer heard a loud thumping noise while driving. *jb