Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, OTHER
039805/12/200310002780Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt09/17/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
07/12/20043
 Transmission rebuilt at 45,000 miles by dealer when we got it back it died at a 1/4 of a tank of gas, so we can never let it go below even a half a tank now. over drive light flashes on and off periodically then goes off. at 69,000 miles car is now cutting out like it did when it first had transmission problems.
FUEL SYSTEM, GASOLINE - DELIVERY
03/27/2001204/01/2000
 Starting in june 2000, when a/c was turned on, an obnoxious musty odor was present, then on 12-09-00 with heater turned on and driving 60 mph to work, became very ill and disoriented, later taken by ems, on 3-27-01, when leaving for work and turning out of drivie way, car stalled in middle of street and wouldn't start. took to dealer fuel pump was replaced, dash was warpped and had to be replace because adhesive was coming off back of dash, fumes or odors from any of these components may have caused me to become totally disoriented which caused me to hit a concrete barrier while driving.*ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
06/02/200855600
 Tl*the contact owns a 2000 mercury mystique. the contact experienced engine hesitation, loss of power, and surging in her vehicle. she would lose all power and have to wait a couple of minutes before the vehicle would restart. the contact could only drive five miles before the failure recurred. the failure occurred when the engine was warm or hot. she took the vehicle to a local garage and they stated that the fuel pump was defective. the current mileage was approximately 56,000 and failure mileage was approximately 55,600.
01/01/200426648308/01/2000
 Fuel pump failure in a 2000 mercury mystique , causing loss of power to engine & loss of power steering & brakes . i almost hit a light pole tring to get the car pulled over. the auto only has 2664 miles on it. if wife would have been driving , doubtful she wouldnt have been able to keep control of car , ford knows they have a problem with fuel pumps , when are they going to responsable for their actions. *ak
03/27/2001204/01/2000
 Starting in june 2000, when a/c was turned on, an obnoxious musty odor was present, then on 12-09-00 with heater turned on and driving 60 mph to work, became very ill and disoriented, later taken by ems, on 3-27-01, when leaving for work and turning out of drivie way, car stalled in middle of street and wouldn't start. took to dealer fuel pump was replaced, dash was warpped and had to be replace because adhesive was coming off back of dash, fumes or odors from any of these components may have caused me to become totally disoriented which caused me to hit a concrete barrier while driving.*ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
10/09/2006103000102/15/2001
 Passanger side fuel tank retainer strap corroded through and yielded. driver side strap is also corroded and needs to be replaced but did not yield. *nm
FUEL SYSTEM, OTHER
08/22/200347000407/03/2000
 On the 476 near philadelphia, my 2000 mercury mystique chugged and continued to lose power as we carefully pulled over to the side of the rode. there was almost 1/2 tank of gas at the time. after about 2 minutes we started the engine back up and continued on with our trip. fifty miles done the rode, it happened again. after two minutes we restarted the car and were able to drive to our destination without incident. i must add that this incident happened two times before (when the car was fairly new and under warrenty) when the gas was at 1/4 and 1/8 of a tank respectively. we vowed never to let the gas get below 1/4 again. we were told by a mechanic that on a turn the gas probably shifted and because it was low the gas did not get through to the engine. this time (aug. 22) it happened with a half of a tank of gas with very heavy traffic. we were very lucky not to have had an accident. i currently have the car at a philadelphia dealer and he is yet to get the incident to replicate itself. in the meantime i feel our car is very unreliable and worry about a possible accident in that heavy traffic area of philadelpia. i have done a research for recalls and complaints. although i have not found a recall, i did see two or three similar complaints listed in the complaint section. i am hoping that we can get to the bottom of this before too long.*ak
08/15/2001208/01/2000
 Fuel indicator showed 1/4 tank of gas in tank. engine cut off because tank was empty. filled with gas and car started. two weeks later gas indicator show a little more than 1/4 tank of gas and engine cut off. filled with gas and car started. i now fill the gas tank when the odometer gets to 170 miles. i can't trust the fuel indicator anymore.*ak