Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
08/20/20066300008/15/2000
 Instrument panel warpage causes loss of defroster function. *jb
12/12/2005107/05/2000
 I am the owner of a 2000 mercury mystique ls and the dashboard pad is delaminating and curling up on the passenger's side of the vehicle. i previously had the recall fix that was issued for it done and this was only somewhat successful as it did address the dash warpage around the defrost vent but now the dash has now begun to curl up at the baste of the windshield. eventually it will continue to curl and begin to obstruct my view out of the passenger side of the windshield. *jb
07/15/200368200
 The dashboard and the dashboard frame just poped out two days ago.its bending towards the divers seat. there is a 3 inches gap between the dashboard and the car's body itself. my concern is about the passanger's air . if it ( the dashboard) keeps bending like hat the the air bag could blow while i'm driving the car. for me it is a factory defect because the service advisor told me that he had several complains about the same problem. how could a three year old car have this kind of problem?
08/01/200356711109/28/2001
 Vehicle has warpage of the instrument panel cover at the front edge of the instrument panel cover near the windshield, above the instrument cluster and around the glove compartment. the warpage prevents front defogger from working. this was taken up with the dealer who confirmed it was a recall, but will not be handled as one now. the dealer offered a cost to do the repair.