Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 14666 | 02/01/2001 | 619163 | Some vehicles equipped with seat side air bags may exhibit a difficult to diagnose air bag lamp on with diagnostic trouble code b1994 or b1998 (open / resistance in the driver / passenger seat air bag circuit). *tt | 05/17/2001 | |
| 14579 | 01/01/2001 | 617964 | Some vehicles equipped with side seat air bags may exhibit an intermittent air bag lamp on with diagnostic trouble codes u2017 and / or u2018 (side crash sensor communications error) stored in memory. *tt | 04/02/2001 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 15016 | 06/01/2001 | 622831 | Some vehicles may exhibit a difficult to diagnose air bag light on with a diagnostic code c1946 (driver seat track position sensor circuit malfunction) stored in memory. *tt | 10/23/2001 | |
| 14579 | 01/01/2000 | 620475 | Vehicles equipped with side seat air bags may exhibit an intermittent air bag lamp on with diagnostic trouble codes u2017 and / or u2018 (side crash sensor communications error) stored in memory. *tt | 08/09/2001 | |
| 14533 | 12/01/2000 | 616871 | Some vehicles equipped with side seat air bags may exhibit an intermittent air bag lamp on with diagnostic trouble codes (dtc) u2017 and / or u2018 (side crash sensor communications error) stored in memory. *tt | 03/14/2001 | |
| 13472 | 11/01/1999 | 610888 | For vehicles that require configuration of the electronic crash sensor moudle to settings other than the preset settings, the configuration instructions were omitted from the shop manual. *tt | 05/16/2000 | |
| AIR BAGS - SIDE/WINDOW | |||||
| 14812 | 04/01/2001 | 619312 | Some vehicles equipped with side seat air bags built prior to june 1, 2001 may exhibit an air bag lamp on with diagnostic trouble code b1994 and / or b1998 (open / high resistance in the driver / passenger side seat air bag circuits). | 05/23/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||
| PE03002 | FORD MOTOR COMPANY | 01/06/2003 | 07/02/2003 | FRONTAL AIR BAG NON-DEPLOYMENT IN CRASH | ||
| Ford motor company has identified 260 reports alleging frontal air bag non-deployment for any (severity) frontal or near-frontal crash on model year 2000-2001 ford taurus and mercury sable vehicles.additional crash reports are contained in nhtsa's fatality analysis reporting system (fars) database.the single odi report listed in the report summary is nhtsa's special crash investigation's case no. ca00-020 that involved a high-speed crash non-deployment involving a driver fatality and front passenger injury.this preliminary evaluation has been upgraded to an engineering analysis (ea03-010) and odi will collect additional information on certain crash reports and conduct further study of this issue. | ||||||
| EA03010 | FORD MOTOR COMPANY | 07/02/2003 | 06/23/2004 | FRONTAL AIR BAG NON-DEPLOYMENT IN CRASH | ||
| This investigation identified a total of 427 reports alleging non-deployment of the frontal air bags.of the 427 reports, two incidents (fatal crashes) have been identified as severe frontal crashes in which the frontal air bags did not deploy.a defect trend has not been identified at this time.further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see attached summary report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/31/2012 | 81213 | 1 | |
| My daughter was driving my 2000 mercury sable around a curve to the left when the rear of the vehicle began to slide to the left causing her to loose control and strike 2 guard rails,2 vehicles traveling in the opposite direction and then head-on into a stone retaining wall. vehicle was severely damage and my daughter suffered a minor head injury. the airbags did not deploy even after striking the wall head-on. we are concerned that the rear coil springs were defective, rusted and may have cause her to loose control and the rear-end of the vehicle to slide to the left. 1 week prior to vehicle crash/incident, the rear end of the vehicle slid to the left on dry pavement while turning to the right. vehicle tires were fairly new and in good condition. please review the 2000 mercury sable for defects in the rear coil springs and the airbag deployment failure. *tr | |||
| 10/31/2012 | 81213 | ||
| My daughter was driving my 2000 mercury sable around a curve to the left when the rear of the vehicle began to slide to the left causing her to loose control and strike 2 guard rails,2 vehicles travelling in the opposite direction and then head-on into a stone retaining wall. vehicle was severely damage and my daughter suffered a minor head injury. the airbags did not deploy even after striking the wall head-on. we are concerned that the rear coil springs were defective, rusted and may have cause her to loose control and the rear-end of the vehicle to slide to the left. 1 week prior to vehicle crash/incident, the rear end of the vehicle slid to the left on dry pavement while turning to the right. vehicle tires were fairly new and in good condition. please review the 2000 mercury sable for defects in the rear coil springs and the airbag deployment failure. | |||
| 09/09/2011 | |||
| Airbags did not deploy during vehicle accident | |||
| 05/15/2004 | 1 | ||
| The airbag on the steering wheel was cracked, the consumer had notified the dealership about this issue. please provide any further details. *jb | |||
| 06/15/2003 | 10688 | ||
| 2000 mercury sable with adjustable brake and gas pedals was recalled for spacing issue. told on recall no adjustment needed. had bad crash. after crash told two more times adjustment not needed. this car has a brake pedal that wobbles side to side 7 mm and a gas pedal that wobbles side to side 1 cm. odi in washington told me that as brake and gas pedal unit is brought forward the 3 inch distance for a shorter person the side to side wobble of brake pedal becomes worse causing you to hit the gas. they also said adjustment should have been made on this car. ford refuses to acknowledge problem and to do anything about it. this vehicle is very, very dangerous to drive. | |||
| 06/21/2003 | 10000 | 1 | |
| Petition to open an immediate investigation into why the mercury sable has excessive movement of the brake pedal, she owns a 2000 mercury sable with a defective brake pedal & airbags.*mr the vehicle is equipped with an adjustable brake and gas pedal system which was recalled for the spacing between the pedals. the vehicle was taken to the dealer and they indicated that the vehicle needed no adjustment. one day the driver was turning into a parking space when the vehicle suddenly accelerated onto a grassy median and hit a light pole. the vehicle came to rest after hitting a vehicle head on. the air bags did not deploy and both occupants were injured. on inspection of the car it was noted that the brake pedal had excessive side to side movement. the manufacturer indicated this was a normal condition. *ts *nlm | |||
| 11/02/2000 | |||
| Air bag light kept coming on when consumer was driving. consumer has had part replaced twice already, but problem still occurs.*ak | |||
| 06/14/2000 | 70 | 04/01/2000 | |
| Airbag warning light frequently comes on and then stays on all day. dealer says car is safe except when warning lights are on, but that is unpredictable. dealer has repeatedly made repairs but after a few months the airbag light comes on again. i made initial filing under lemon law and ford has made final repair but light still stays on. took sable in again for diagnostic and dealer got very upset when i would not let them work on it after final repair typing customer refuses safety repair so they must believe it is not just a light problem but a true safety problem. can you tell me if there have been failures of sable airbags in accidents or injuries or fatalities associated with year 2000, 2001 or 2002 sable airbags? if you do not know, can you advise me or refer me where to find this information?*ak | |||
| 04/01/2002 | |||
| Airbag light comes on intermittently , vehicle has not been inspected by dealer.*ak | |||
| 12/29/2000 | 02/17/2000 | ||
| Engine without warning accelerated tremendously causing the car to strike first the curb, then the library wall, causing considerable damage to car and library wall, airbag did not deploy. | |||
| After driving for awhile air bag light would flash for several minutes before remaining solid. would stay on until vehicle was shut off.*ak | |||
| Srs light flashes intermittently while driving. dealer has inspected vehicle, and informed consumer that parts were on back order. manufacturer has been notified.*ak | |||
| 04/05/2001 | 1 | 11/01/2000 | |
| Air bag light flashes, returned to dealer three times for this specific problem within three month period, dealer cannot find problem, getting error codes,side crash sensor communication error. vehicle is at dealer now, has been there for 11 days now, no resolution. have requested buy back of vehicle under lemon law. disc brakes on front continually pulse do to warping, repaired 1 time, and now doing the same again. climate control failed, has been repaired.*ak | |||
| 08/22/2000 | 6 | 07/01/2000 | |
| Koons lincoln-mercury service technicians have stated that the emission light stays illuminated because vehicle has a defective fuel vapor transfer system. air bag light was illuminated due to a defective left front air bag sensor. brake lights inoperative due to a switch stop lamp and broken wire. this defect almost caused me to get rear-ended in stop and go traffic on baltimore's beltway.*ak | |||
| 08/29/2000 | |||
| Airbag and abs lights on control panel come on intermittently. happens when consumer uses power windows. when brakes are depressed, all dash lights go dim. vehicle has not been involved in an accident. *ak | |||
| 06/18/2000 | 3 | 12/01/1999 | |
| Airbag trouble light x3 (replaced 2nd time with part from another car--stayed on again for short trip afterwards); engine trouble light (fixed--so far); worried about my firestone tires--not recalled so far! | |||
| 1 | 06/17/2000 | ||
| Consumer has a problem with air bag light staying on, during installation at the dealer they had bolted & drilled into wires, which caused problems. *et | |||
| AIR BAGS - FRONTAL | |||
| 06/07/2004 | 1 | ||
| While driving 35 mph consumer applied the brake pedal and the brakes failed, resulting in a collision. upon impact, both frontal air bags failed to deploy. driver and passenger sustained major injuries, and were transported to the hospital. the vehicle was towed to the dealer for inspection. however, the dealer refused to inspect the vehicle. *ak | |||
| 04/08/2004 | 58000 | 1 | 07/01/2003 |
| While driving front driver an passenger air bags inadvertently deployed. the consumer managed to drive to the dealership. the dealership's mechanic did not resolve the problem. *ak the vehicle had no exterior damage. the insurance company denied the claim stating that the problem was a mechanical defect. *nm | |||
| 01/08/2004 | 44000 | 2 | 01/27/2003 |
| Non deployment of air bags in frontal collision in 2000 mercury sable, causing serious bodily injury.*ak | |||
| 10/17/2003 | 21000 | 1 | |
| While driving 35 mph air bags inadvertently deployed. consumer managed to pull over. consumer took vehicle to dealership but the problem had not been resolved.*ak | |||
| 05/07/2003 | |||
| While driving 50 mph another vehicle t-bone the consumers vehicle which forced the vehicle into a guard rail. the drivers side airbag did not deploy. *nlm | |||
| 05/16/2001 | 1 | ||
| Consumer states that when vehicle hit a pump slightly, heard a popping noise the driver side airbag came out but didn't deploy.*jb | |||
| 03/14/2002 | |||
| With foot pressed down on brake pedal vehicle started to accelerate. engine was racing, and vehicle suddenly took off and hit a building. upon impact, none of the airbags deployed. driver was unaware of speed. please provide any further information. *ak | |||
| 11/05/2001 | |||
| A vehicle stopped quickly causing consumer's vehicle to rearend the other vehicle. upon impact, front air bags didn't deploy. vehicle was going 35-40mph before the crash. *ak | |||
| 09/15/2001 | |||
| While parking vehicle suddenly accelerated, resulting in vehicle crashing into a building. upon impact, driver's front airbag did not deploy, side airbag deployed. $ 7000 damage to vehicle. *ak | |||
| 06/01/2001 | |||
| While traveling at highway speed of 65 mph driver's air bag inadvertently deployed for unknown reason. no injury was reported. dealer was notified, and informed that they would contact manufacturer. no response was received at this time. please feel free to provide us with any further information concerning this matter . *ak | |||
| 03/23/2001 | |||
| Consumer was on way to work and hit a small pothole on right side and driver's airbag deployed. manufacturer sending a technician to look at vehicle.*ak | |||
| 09/13/2000 | |||
| Consumer was at traffic stop and vehicle idling, as soon as consumer put foot on accelerator pedal ,consumer heard a loud noise and vehicle took off at high rate speed, crashing into a lamp pole, and causing injuires/ a broken sternum. seatbelts did not lock up, and frontal airbags did not deploy.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 10/26/2002 | 30000 | 1 | 07/13/2002 |
| Consumer stated when the vehicle hit a bump, the side air bag inadvertently deployed. dealer notified. ts scc | |||
| 10/10/2002 | |||
| While driving the vehicle at the 30 mph, the right side air bag deployed. dealer has been notified. please provide further information. mr | |||
| 11/09/2000 | 5 | ||
| Side door air bag sensor light continus to stay on while driving. vehicle been in dealer shop on five occasions, and problem still occurring; feel free to provide any further information concerning this matter. *ak | |||
| 05/08/2000 | 8 | 01/01/2000 | |
| The passenger side air bag is malfunctioning. i have taken the car to an authorized ford dealer 8 times: 5/8/00, 5/24/00, 6/9/00, 6/1/01, 6/5/01, 7/11/01, 8/6/01, and 8/25/01. ford has tightened connections,re-soldered connections, or replace wiring five times. the control module has been replaced twice. on 8/6/01 an authorized ford dealer wrote on the work order ford tech. assist hotline is aware of concern & advises no repair is available at this time. i have filed for lemon law, and at ford's request took the car to an authorized ford dealer on 8/25/01. on 8/25/01, ford repaired a loose connection at fuse box. the problem still exists. i am attempting to schedule a lemon law hearing date. this needs to be investigated. ford is not working with me to solve the problem. in ford's investigative report to the texas department of transportation, they did not acknowledge that the car had been seen for an air bag problem. i have copies of all eight visits to dealerships for the air bag malfunctions.*ak | |||
| 09/24/2000 | 1 | 06/01/2000 | |
| While driving on drum avenue in kensington maryland i was going approximately 25mph when i heard a loud bang and then my passenger side air bag deployed. at the time i had my 11year old grandson and one of his friends in the back seat. apparently my tire blew out and when the rim hit the ground my airbag deployed causing the astronomical expenses. a side air bag should not deploy on a tire blow out and there is no side impact.*ak (tiresize: p215-60 r1)( dot number: tire size: p215-60 r1 ) | |||