Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1229412/01/1998615540Subject regarding the ngs fuel economy test. *tt01/18/2001
538112/01/1998615454Brief information stating that the ngs fuel economy test on some vehicles may not function properly. *tt01/16/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
9919509/20/19996090085Service information for musty and mildew type odors coming from the air conditioning / heating system. *tt03/06/2000
973502/03/199751662Air conditioning- r-134a tracer dye installed in a/c system and three o-ring spring lock couplers- service tip. *jd06/27/1997
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
831603/01/2000612739Some vehicles equipped with compact disc changer may exhibit a 6 disc cd changer that is not ejecting the magazine or is not responding to command from the radio.06/12/2000
9912906/14/1999606460Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt08/24/1999
987304/13/1998601341Experiencing a whining / buzzing noise in the speakers of the entertainment radio or two-way radio. *tt07/24/1998
BC334097230101/23/199751440Radio wire harness shorted to ground at the radio chassis. *jd06/27/1997
BC334097310102/01/199751700The radio wire harness shorted to ground at the radio chassis. *jd06/27/1997
EQUIPMENT - MECHANICAL - CARRIER/RACK
BC351497230101/23/199751499Roof rack cross bar was revised to eliminate the adhesive strip on the bottom surface. *jd06/27/1997
BC101809723001/23/199751535The roof rack cross bar was revised to eliminate the adhesive strip on the bottom surface. *jd06/27/1997
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
985A1203/18/1998601010Recommended guidelines for towing behind recreational vehicles. *tt06/29/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL
09/15/2003102000
 While driving down at speed of 65-70 mph, the car ceased to accelorate. i pulled over to the side of the road, once the car was completely stopped it would no longer crank. today when i went to clean it out (happened at night)i saw that a hole was burned through the bottom of the passenger side dash board. also i noticed that there was smoke/fire residue on the windshield coming from the defrost vents. before any of this happened the airbag ligts were coming on and there was a burnt plastic smell and a scent of ammonia smell coming from god-knows-where. when i looked under the hood everything looked normal. i have been unable to go to work for 2 days now. please tell me if there is anything that i can do. thanking you in advance for your assistance.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
10/08/200791698510/01/2006
 Tl*the contact owns a 1997 mercury tracer. the contact stated while driving 45 mph, she lost control of the vehicle and drove into the median to avoid oncoming traffic. the engine shut off and the cylinder head was blown. the dealer was unable to diagnose the failure; however, they stated that the engine needed to be rebuilt. . the contact stated that the cylinder head in the engine failed and caused her to lose control of the vehicle. the vehicle has not been repaired. the dealer and the warranty company stated that they were unable to honor the warranty to repair the vehicle. the warranty information is available if needed. the failure also caused damage to the front driver and passenger side tires. there were no injuries. on october 8, 2007, the contact drove to the dealer because the vehicle was leaking coolant. after three hours of inspecting the vehicle, the cause of the failure was still undetermined. the dealer advised her to bring the vehicle back in a few days. a couple of days later, while driving 45 mph, the vehicle began losing speed and the engine failed. the vehicle was towed back to the dealer and they stated that the engine failed. the vehicle has an extended warranty through another company. the vehicle was inspected by the warranty company, but they refused to pay for the repair work. the dealer refused to perform the repair. the contact believed that this was because she reported the dealer to the better business bureau. the current and failure mileages were 91,698. the fuel gauge was inoperative. the ac did not blow out cold air, the front brakes were replaced. updated 12/12/07