Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| 9524 | 01/01/1995 | 39120 | New radiator manufacturing process/modification. *tw | 03/17/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 97610 | 03/17/1997 | 51990 | Blower motor- chirping or squeaking from blower motor at low speeds. *jd | 07/17/1997 | |
| 9743 | 02/17/1997 | 51682 | Blower motor- chirp or squeak from blower motor at low speeds. *jd | 06/27/1997 | |
| BC2900950401 | 04/01/1995 | 39842 | Villagers may experience a timing belt whine at low engine rpm. | 11/01/1995 | |
| BC4188950401 | 02/01/1995 | 39858 | Vehicles may experience timing belt whine at low engine rpm. *tw | 11/01/1995 | |
| BC4188950401 | 02/01/1995 | 3031600 | Unknown | 11/01/1995 | |
| BC3482950201 | 02/01/1995 | 39144 | The timing belt design and camshaft sprocket gear have been changed. *tw | 03/17/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 0214 | 01/21/2002 | 630001 | Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt | 04/11/2002 | |
| 99816 | 05/03/1999 | 606420 | Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt | 08/19/1999 | |
| BC4053950103 | 01/01/1995 | 37901 | Vehicles may exhibit a driveability concern due to a broken crankshaft. *tw | 02/08/1995 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| 98-4816 | 09/01/1998 | 607227 | Concerns with egr flow malfunction. *tt | 09/15/1999 | |
| 996018 | 05/01/1999 | 606946 | Brief information regarding exhaust gas recirculation (egr) system diagnosis. *tt | 09/09/1999 | |
| 99103 | 06/01/1999 | 606476 | On some vehicles the check engine warning lamp may illuminate and diagnostic trouble codes 32, 35, p0400, p0402, p1400, p1401, p1402 or malfunction indicator lamp 0302, 0305, 0306, 0514, 1005 may be stored indicating a malfunction in the ex | 08/25/1999 | |
| 12623 | 03/01/1999 | 605342 | Information regarding exhaust gas recirculation valve (egr) system diagnosis. *tt | 06/08/1999 | |
| BC2304970501 | 05/01/1997 | 52800 | Egr function testing. *tw | 09/12/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 09/15/2003 | 0 | ||
| Having problem with the back heater not working at all. transmission has a slow shift and will shift hard when down shifting, sterring wheel get hard when temp. are in the teen,s. cluck noises when hitting light bumps. brakes grind when brakes are cold. radio will loose memory. heater switch when one 1, makes a ticking noise. sliding door gets hard to close. gas tank, have to turn cap slowly so gas air will leak out. check engine light appears then goes out. | |||
| 7 | |||
| The vehicle lost power while driving and at lower speeds when turning a corner. the vehicle had been taken to three mechanics, none of which can find the problem. tfi (thick film ignition) module was thought to be a possible cause. *yh the consumer requested reimbursement of the monies spent on towing and attempted repair. *scc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/24/2001 | 1 | ||
| After driving for approximately 15minutes engine check light would come on. after awhile it would go out but it would come back on. have taken vehicle to private mechanic and it was placed on a tester after being test driven. first time indication was a water pump and it was replaced. second time, a ticking had developed, and problem wasthe exhaust, which was leaking. mechanic noticed 2 studs had melted & broke off in engine head. needed to be drilled out and replaced due to incorrect temperment. *ak consumer states the check engine light had been coming on for a year, the replacement of the water pump did not correct the problem, as well as the exhaust, once the bolts were replaced the engine light stopped coming on.*jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| This vehicle has a radiator leak due to the radiator coming a loose at the manufactured seams. dealer has been contacted. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/30/2005 | 124000 | 1 | 01/05/2004 |
| 1) backed out of driveway and was sitting idling 2) engine stopped, tried to restart it and nothing would happen. engine would turn over but sounded different 3) had vehicle towed to mechanic's garage for evaluation. learned that timing belt had broken but the damage done to cylinder heads is the issue. *jb | |||
| 03/13/1997 | 22000 | 1 | 06/01/1996 |
| Crankshaft failed under normal driving conditions. dealer repair cost was going to be $4200, although the vehicle was only 3 months out of warranty with less than 25000 miles, and was well maintained, and even though this problem was well known with this engine. note that this happened 8 years ago, but i have always wanted to formally document the problem, and just found the nhtsa complaint site. | |||
| 05/10/2003 | 74000 | 2 | |
| While test driving the 94 mercury villager, with only 74000 miles, at around 40 mph vehicle shut down, and lost all power to brakes and steering, with no warning. the mechanic at the dealership insisted that this was a built-in mechanism and that this was supposed to happen occasionally to reset the computer system. of course this is completely false. they are trying to sell this vehicle in extremely unsafe condition and frankly i believe something should be done about it. the dealer, grand auto mart in nd still has the vehicle for sale for nearly $8,000. after reading the other complaints on this site, i know that this is a major repair, and would cost about $4500 to fix. buyer beware! for this dealers info, feel free to contact me. smahlman@earthlink.net. *nlm | |||
| 07/28/2000 | 4 | ||
| Motor mounts keep breaking. consumer has replaced four sets of motor mounts since the purchase of the vehicle. *ak *jb *nm | |||
| 04/05/2003 | 125000 | 1 | 12/27/1999 |
| Broken crankshaft on 94 mercury villager. many documented complaints in your database. ford oasis report ssm 04925 states engineering determined the cause was the initial tensile force set on the engine accessory belts during assembly. in feb 1995 a new crankshaft that is 2mm thicker at front was implemented. if ford is aware of their manufacturing defect, why was a recall not required? many well-maintained vehicles have performed beyond the warranty period and now consumers must pay to repair a defect ford acknowledged occurred during assembly ford refuses any assistance. very poor customer service. *nlm | |||
| 12/19/2001 | |||
| Vehicle experiencing problem with exhaust fumes coming into vehicle. problem is due to broken studs on engine head passenger's side. dealer notified. feel free to provide any further information concerning this matter. | |||
| 07/24/2001 | 1 | ||
| After driving for approximately 15minutes engine check light would come on. after awhile it would go out but it would come back on. have taken vehicle to private mechanic and it was placed on a tester after being test driven. first time indication was a water pump and it was replaced. second time, a ticking had developed, and problem wasthe exhaust, which was leaking. mechanic noticed 2 studs had melted & broke off in engine head. needed to be drilled out and replaced due to incorrect temperment. *ak consumer states the check engine light had been coming on for a year, the replacement of the water pump did not correct the problem, as well as the exhaust, once the bolts were replaced the engine light stopped coming on.*jb | |||
| 07/06/2001 | 1 | ||
| In middle of traffic vehicle died. consumer had vehicle towed to the dealer, mechanic stated that crankshaft was broken. please provide any further information. *ak injectors and fuel pump running all the time, the spark leading up all the time , timing belt appear broke, distributors not moving, timing belt failed, the dealer replaced the timing belt and found crankshaft broken. nlm | |||
| 07/08/2001 | 1 | 03/01/1994 | |
| Crankshaft broke while driving only 5mpg in a parking lot. had this happened a few minutes earlier while we were on a busy road, we would have been in grave danger. engine ruined, replacement cost $4,400. | |||
| 07/08/2001 | 1 | 03/01/1994 | |
| Vehicle stopped operating while traveling off freeway. vehicle had been towed to mechanic who informed consumer that problem was due to camshaft failure. engine needed to be replaced. *ak *slc | |||
| 05/25/2001 | 04/01/1998 | ||
| The top of the head bolt broke off due to bad heat treating, and lodged agianst the cam shaft and caused major engine damage , along with having the brakes not operating , no power steering and, needless to say no control of the vehicle.with no control of the vehicle an accedent is going to happen. | |||
| 03/23/2001 | 1 | 06/01/1999 | |
| My crankshaft broke while turning at a light intersection. which broke my timing belt.*ak | |||
| 01/17/2001 | 04/01/1994 | ||
| Crankshaft broke after belt tightening. vehicle stopped when moving in traffic. hard to control. dangerous situation. *ak | |||
| Crankshaft sheared in half . a tsb has been issued on vehicle.*ak | |||
| 06/03/1999 | 1 | 12/01/1994 | |
| Pulley side of crankshaft broke off. stoping all power equipment. nearly killing all occupants. occured after pulling away from stop sign into traffic | |||
| 07/11/1999 | 1 | ||
| Crankshaft broke during hwy driving. ford service documentation indicates it is a known design defect: engineering determined the cause was the initial tensile force set on the engine accessory belts during assembly. cost to repair was $4000. | |||
| 03/01/2000 | 1 | 03/01/1994 | |
| Crankshaft broke at front of engine. ford oasis report, ssm 04925, acknowledges problem and states it's due to initial over tension of engine accessory belts at assembly. | |||
| 08/25/2000 | |||
| When driving on beltway at 60-65 mph and without prior warning or indication vehicle cut off, causing loss of all power due to crankshaft breaking which caused damage to engine. consumer has contacted dealer. please provide any further details.*ak | |||
| 03/01/2000 | 1 | 03/01/1994 | |
| Crankshaft broke at front of engine. ford oasis report, ssm 04925, acknowledges problem and states it's due to initial over tension of engine accessory belts at assembly. | |||
| 07/11/1999 | 1 | ||
| Crankshaft broke during hwy driving. ford service documentation indicates it is a known design defect: engineering determined the cause was the initial tensile force set on the engine accessory belts during assembly. cost to repair was $4000. | |||
| 02/29/2000 | |||
| Crankshaft broke at front of engine, causing loss of power. dealer notified ,and informed consumer that vehicle would only be repaired at consumer's cost. *ak | |||
| 1 | |||
| Engine stopped running while backing out of parking space due to crankshaft failure. *mjs | |||
| 06/11/1999 | 1 | 08/01/1996 | |
| Fuel tank vent hose hose was leaking, odor especially strong after fill-up. very upset that my ford extended warranty didn't cover it, even though it covers fuel lines and fuel tank. took to dealer; cost $210 to repair. power window control: control for driver's side window quit working. took to dealer; covered under my ford extended warranty. driver's side window operation: window binds when going up; goes up much slower than passenger side window. took to dealer; cost $187 to fix including $82 for weatherstripping! egr system: check engine light came on; diagnostics indicated it was exhaust gas recirculation system. auto mechanic confirmed and isolated it to egr solenoid sensor. haven't fixed it yet due to high cost estimates from dealer. broken crankshaft: crankshaft broke at 20535 miles while driving in entering traffic lane at 5 mph. dealer fixed under warranty. note: all of these items have several technical service bulletins associated with them. also there is currently a nhtsa defect investigation (pe9977 opened 28 dec 99) associated with the fule tank vent hose leakage. i would appreciate any further information nhtsa can provide me about this investigation. | |||
| 12/15/1998 | 1 | 09/01/1998 | |
| Crankshaft broke causing damage to engine and engine components | |||
| 08/08/1999 | |||
| Vehicle stopped running while waiting at stop light due to crankshaft failure. vehicle at dealer shop. vehicle at dealer's . seeking help from nhtsa in this matter.*ak | |||
| 08/08/1999 | 1 | 07/01/1997 | |
| Crank shaft broken. damaged heads. dealer suggests engine replacement. car only has 75000 miles on it and the engine should not be freezing up. we're not talking about an aspire or another 8000 dollar vehicle. we're talking about a 30000 dollar vehicle. no car especially an expensive one should lose it's engine at 75000 miles. it show poor quality and manufacturing. the mechanic at glen burnie lincoln mercury stated that it was a manufacturers defect and not preventable on my part. ford showed no interest in helping me with the repairs nor did they seem to care that one of their vehicles had such a major mechanical flaw at such a young age. i will also be contacting the bbb and consumer reports as well as a number of newspapers. thank-you michael g. driscoll | |||
| 06/11/1999 | 1 | 08/01/1997 | |
| Crankshaft broke apart immediately behind timing gear. vehicle idling at a stop sign at time of failure. total engine failure. / electric locks lock themselves intermittently, without human assistance. must always have key in hand when exiting the vehicle. failures are ongoing and unpredictable. *ak | |||
| 04/29/1999 | 1 | 04/01/1999 | |
| While either starting the engine or shutting the engine down (the vehicle was stationary), the crankshaft broke and the damper pulley was injured. we purchased this vehicle from a private party only 4 weeks earlier and had less than 1500 miles on it. is there any recourse?? | |||
| 03/23/1999 | 06/01/1994 | ||
| On march 25th i was informed that the right side engine camshaft had locked up and there was no compression; a major repair. new head may be needed. my car was maintained at all times. there was no unusual sounds or indications. it was a nissan engine. please review and let me know. this should not happen after 4 years. *ak | |||
| 05/01/1998 | 3 | ||
| Oil leaking from crankshaft. vehicle was repaired on three occasions and condition reoccurs. dealer informed consumer that problem could not be duplicated. *ak | |||
| 12/01/1996 | |||
| Vehicle would run rough and loud ( valves/pistons) in cold weather only. vehicle in/out of dealer shop, and dealer informed consumer that nothing could be found. dealer/manufacturer notified. *ak | |||
| 02/02/1999 | 1 | 08/01/1997 | |
| My vehicle just lost power and shut down in the middle of traffic. i was able to pull over. however, the van would not restart. after the dealer had the van for three days, they concluded the crankshaft broke. now this mini-van, although a mercury, has a nissan 3.0 6 cylinder engine. it has been serviced with proper oil changes and we have not experienced any problems over the 37,000 miles we have driven it. when we approached ford about any help in repair, the door was shut. no, they said. a crankshaft just doesn't break at 60,000 miles on this type of engine. this is a family van driven for family purposes. when you are talking a $4000.00 + repair bill, it would be nice if someone acted as if they cared and went beyond a computer response, that this is not a problem ford will help us with. we purchased the extended warranty and had warranty until 60,000 miles. we were only 1600 miles out of warranty. is there any way to get ford to relook at this and somehow get some help? *ak | |||
| 02/02/1999 | 1 | 05/01/1995 | |
| As my wife was coming to a stop at a traffic light at a very busy intersection in knoxville, she realized that she had lost some type of power and the tachometer registered a minimal rpm reading. at this point, the vehicle would not respond to any pressure on the accelerator. she was blocking two lanes of traffic and could move neither forward nor backwards. luckily, she was able to obtain assistance quickly from the attendants at a nearby service station. the next day we had the van towed to a mercury dealer. they pinpointed the problem as a cracked crankshaft. through my own research and contacts with local mechanics, i have discovered that this failure was due to a defective part, that there was no reason for a crankshaft to fail on a 5-year-old van with 75,000 miles. another mercury service manager indicated to me that the villager van had a history of crankshaft problems. this was confirmed when i consulted your service bulletins database. there were several service bulletins regarding crankshaft failures in the 93-95 villagers. the bulletins summarized this failure as a driveability concern. i believe this drastically understates the problem. if my wife had been on one of our local highways, traveling at a higher rate of speed , i believe the consequences of this failure would have been much harsher, possibly even deadly. i would urge you to further investigate this problem with the '94 villager and its repercussions on passenger safety. *ak | |||
| 10/24/1998 | 1 | ||
| Crankshaft broke causing damage to engine components. | |||
| 08/07/1998 | 1 | ||
| Crankshaft pulley broke and timing belt broke causing damage to engine. | |||
| 06/15/1998 | 1 | 07/04/1995 | |
| Oil leaks from oil pan gasket. | |||
| 06/01/1998 | 1 | 08/01/1996 | |
| Engine crankshaft failed. | |||
| 02/17/1998 | 1 | 07/22/1995 | |
| Head gasket blew due to overheating causing damage to engine. | |||
| 08/07/1998 | |||
| Consumer has experienced engine failure due to crankshaft snapping at the balancer. consumer believed this cannot be considered a normal wear for vehicle with 67000 miles. dealer notified and will not repair unless cost goes to the consumer. *ak | |||
| 07/27/1998 | |||
| When traveling between 15 to 20 mph the vehicle cut off without prior warning due to broken crankshaft. consumer has contacted the dealer, parts have yet to be replaced. please provide any further details. *ak | |||
| 10/21/1997 | |||
| A bolt had broken off in the engine head cylinder, allowing exhaust manifold to leak. *ak | |||
| Defective crankshaft. *ak | |||
| 08/05/1995 | |||
| Consumer was driving from vacation the crankshaft has snapped. tt | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/02/2001 | 10 | 04/01/1995 | |
| For past 3-4 years have had numerous occurrences of power failing and car stalling with no warning. most times occurs while making a right turn, and often times during moist weather, but not exclusively. have worked with a dealer on this many times and have not been able to id cause. (have records). continues to occur randomly which is a real hazard as it has happened with other cars behind me. vehicle has not been in any accidents as yet, and has been properly maintained. simply want to know if there is any knowledge of similiar issues and have they been resolved.*ak | |||
| 11/21/1999 | 04/01/1996 | ||
| Engine shut down on 11/21/00 while traveling on interstate at 65mph. auto towed to mercury dealership. we were told we would have to replace the engine at our own expense ($4000). once engine was replaced, we started having other problems. we started to notice the smell of gasoline around the vehicle. the smell was especially bad on the inside when we turned the heat on. the dealership thought they fixed the problem by tightening the fuel line clamps, but the odor returned. the gas smell is still present. the new engine was slow to accelerate. the dealership did a fix on this by adjusting the throttle linkage. the vehicle still does not accelerate as it did originally. | |||
| 12/27/1999 | 1 | ||
| While driving on highway & exiting off the highway, pulled into a parking lot, shut off the vehicle to go into the building for a doctor's appt, and was notiified that all of a sudden vehicle caught on fire. contacted the dealer and manufacturer. *ak | |||
| 07/07/1999 | 1 | 01/01/1994 | |
| Car lost all power while doing 65mph. nearest mercury dealer in aberdeen, maryland advised that the crankshaft broke. | |||
| 12/12/1997 | 04/01/1994 | ||
| While driving vehicle stalled. also, brakes to failed. vehicle has been in repair shop time after time, and dealers can't determine the problem. *ak | |||
| 1 | |||
| Possible engine failure caused the vehicle to stall intermittently without warning resulting in lose of power steering and brake control. | |||
| 03/08/1999 | 1 | 07/01/1996 | |
| My wife drove the vehicle on that day. according to my wife, she stopped at a traffic light for a while, and when she departed on green light, there was no response with a loud noise. after that the engine was still in idle with hesitation. the van was towed to a nearby gas station. mechanics at that gas station could not find out the problem. 1 day later, the van was towed to a dealer and at this time, everything went dead. two days later, a mechanic in the dealer service called and reported of broken crankshaft. the dealer asked for $4500 (parts+labor) to replace a remanufactured engine. | |||
| The engine shut completely off and the brakes and steering went out. dealer says engine needs to be replaced. *ak | |||
| 04/01/1997 | 1 | 04/14/1994 | |
| When driving usually at low speeds the vehicle stalls intermittently which almost caused an accident. dealer cannot determine problem. *ak | |||
| While driving engine caused a severe burning smell and covered windshield with smoke. tt | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 08/28/2004 | 1 | ||
| My 1994 mercury villager has 26 cylinder head bolts, one of which apparently broke off spontaneously according to my mechanic. as a result, the broken piece jammed the camshaft, causing it to fracture near the end (where the pin is located). the timing belt remained intact. coincidenatly, this event occurred three days after the villager was repaired by the same mechanic for a failed tensioner that snapped the 5-month-old timing belt.*ak | |||
| 11/16/1994 | 1 | ||
| Belt tensioner bolt failed. *skd | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 12/20/2009 | 1 | ||
| Why wasn't the 94 villager ever recalled for exhaust studs breaking off? this causes exhaust gas to fill the passenger compartment. i still have the rear manifold leaking. i measured 300 ppm c.o. while the van was idling. i can't afford to pay hundreds of dollars to get it fixed. *tr | |||
| 07/24/2001 | 1 | ||
| After driving for approximately 15minutes engine check light would come on. after awhile it would go out but it would come back on. have taken vehicle to private mechanic and it was placed on a tester after being test driven. first time indication was a water pump and it was replaced. second time, a ticking had developed, and problem wasthe exhaust, which was leaking. mechanic noticed 2 studs had melted & broke off in engine head. needed to be drilled out and replaced due to incorrect temperment. *ak consumer states the check engine light had been coming on for a year, the replacement of the water pump did not correct the problem, as well as the exhaust, once the bolts were replaced the engine light stopped coming on.*jb | |||
| 04/01/2001 | 1 | 04/01/1994 | |
| Both of these problems appear to be a mfg flaw and are very common. ford is doing nothing to fix. *ak | |||
| 2 | 02/01/1997 | ||
| Electrical:numerous problems with door locks activation/windshield sprayer front and rear inoperative/interior lighting controls for ventilation inop., radio&cd player operation intermittent at all times and replaced radio but still had problems getting power to the unit on a regular basis; hydraulic brakes: front brake calipers not functioning fully/rear brakes make grinding noises. exhaust system: check engine light at different intervals due to broken hose between egr valve assembly and intake manifold/o2 sensor replaced due to trouble codes. | |||
| 11/01/1999 | 01/01/1997 | ||
| The exhaust manifold has a bolt that has sheared off. this to me seems as though it is a defect in workmanship and a safety hazard. i was unaware of the problem until a mechanic noticed the bolt broke and brought it to my attention. the exhaust system is the original. this problem could cause exhuast to come into passenger compartment at any given time. the dealership lists no recall on this and say they cannot give me an estimate because they don't know how long it will take to get the broke off bolt out of the engine block. i have talked with other people that have had the same problem. it is the same engine that is in the nissan quest. i think car manufactors' should be accountable for there mistakes. i have been told the cost could be from 500 to 1600 dollars to repair this problem which is clearly poor workmanship in the area of this vehicle. please investiagte this matter. *ak | |||
| 10/28/1999 | 5 | 07/01/1994 | |
| Five bolts sheared causing exhaust gaskets to blow out and exhaust to leak into engine compartment. dealer hinted that design flaw the cause and they have done many repairs. dealer stated that ford is aware of the problem but is not covering repairs after 50,000 miles or 5 years. | |||
| 08/19/1999 | 7 | 03/01/1996 | |
| This vehicle had seven (7) of twelve (12)exhaust manifold studs shear. i was informed by the queen city service representative, that this condition has been a common occurrence with 1993 and 1994 year model mercury villagers. i was further informed that all twelve (12) studs were replaced with new studs that mercury is now installing in all villagers manufactured subsequent to the 1993 and 1994 year models. the technician at queen city mercury stated that mercury is no longer using the original studs due to the original stud's failure rate. queen city further informed me that they are routinely checking all 1993 and 1994 villagers that come in for any service for signs of the stud failure. i was informed that failing to make this repair could result in carbon monoxide fumes entering the passenger compartment. the repair cost associated with this manifold stud failure was $641.30. ford/mercury denied my request for reimbursement of the repair expense stating that, to date, there had been no mandated recall to correct this problem. i would appreciate nhtsa's review, if in fact, mercury has experienced significant failure rates resulting from defective studs. | |||
| 06/01/1998 | 1 | 08/15/1996 | |
| Fuel favors entered engine compartment. dealer originally thought that it happened after refueling, and resealed fuel filler neck at exterior body penetration. however vapors reappeared. there seems to be no correlation between vapors and fuel. they seem to come from exhaust system. | |||
| 11/21/1995 | |||
| The car has a smell coming out of exhaust. tt | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 10/26/2002 | |||
| Consumer noticed noise from the exaust manifold. mechanic told manufacturer used improperly material reason why the manifold broke. dealer has been notified. please provide further information. mr | |||
| 12/01/2001 | |||
| There is a fuel odor, recall 00v419002 was done in the summer of 2001, but fuel smell persisted. taken to another dealer who determined the vent hose was put on backward. consumer still smells fuel.*ak | |||
| Whe vehicle is started passenger compartment fills up with fumes. dealer has been notified. a recall ha s been issued on vehicle make and model. *ak | |||
| 02/15/2001 | |||
| Consumer contacted dealership in regard to nhtsa campaign 00v419002. consumer made an appointment with dealership to have vehicle serviced, and was informed at time of appointment that parts were not available.*ak | |||
| 03/07/2001 | |||
| Consumer went to ladia lincoln mercury west , lake villager, ca. phone number 805-495-2193 and was refused recall oov419002/ manufacturer's recall 00s59 repairs. consumer was given no explanation. *ak | |||
| 12/16/2000 | |||
| Vehicle caught on fire within minutes after car was turned off. consumer feels it was a direct result from recall on fuel vent house.*ak | |||
| 12/16/2000 | |||
| Vehicle just caught on fire within seconds with out warning. consumer feels this problem is related to recall for fuel vent hose. *ak | |||
| 2 | 02/01/1997 | ||
| Electrical:numerous problems with door locks activation/windshield sprayer front and rear inoperative/interior lighting controls for ventilation inop., radio&cd player operation intermittent at all times and replaced radio but still had problems getting power to the unit on a regular basis; hydraulic brakes: front brake calipers not functioning fully/rear brakes make grinding noises. exhaust system: check engine light at different intervals due to broken hose between egr valve assembly and intake manifold/o2 sensor replaced due to trouble codes. | |||
| 10/29/2000 | 1 | 04/01/1996 | |
| Fuel tank vent hose deteriorated resulting in serious fuel leak when fuel tank was full or nearly full. *ak | |||
| 06/11/1999 | 1 | 08/01/1996 | |
| Fuel tank vent hose hose was leaking, odor especially strong after fill-up. very upset that my ford extended warranty didn't cover it, even though it covers fuel lines and fuel tank. took to dealer; cost $210 to repair. power window control: control for driver's side window quit working. took to dealer; covered under my ford extended warranty. driver's side window operation: window binds when going up; goes up much slower than passenger side window. took to dealer; cost $187 to fix including $82 for weatherstripping! egr system: check engine light came on; diagnostics indicated it was exhaust gas recirculation system. auto mechanic confirmed and isolated it to egr solenoid sensor. haven't fixed it yet due to high cost estimates from dealer. broken crankshaft: crankshaft broke at 20535 miles while driving in entering traffic lane at 5 mph. dealer fixed under warranty. note: all of these items have several technical service bulletins associated with them. also there is currently a nhtsa defect investigation (pe9977 opened 28 dec 99) associated with the fule tank vent hose leakage. i would appreciate any further information nhtsa can provide me about this investigation. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 06/28/1995 | 8 | ||
| Catalytic converter replaced. *sd | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 1 | |||
| While traveling at 30 mph vehicle suddenly shut off. vehicle was towed to a mechanic. the crankshaft broke off.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 02/10/2006 | 97000 | 2 | |
| Manifold bolt failure on a 1994 mercury villager. this has now occurred twice. the first time it was repaired by a nisan dealer. *jb | |||
| 06/22/2000 | 1 | ||
| Problems with broken exhaust manifold bolts.*mr the consumer expresses his concerns about his vehicle's exhaust leaks and broken manifold bolts. the dealer denied any knowledge of the problem even though a service bulletin exist to replace the old bolts with a stronger new bolt. *nm | |||
| 08/01/2004 | 2 | ||
| Problems with the exhaust manifold bolts on vehicle. *mr the exhaust cylinder head developed a leak that began when three of the six manifold bolts broke off leaving the exhaust system only partly attached to the engine. (two more of the manifold bolts have broken off) the consumer requested reimbursement. *sc *jb | |||
| 01/01/2000 | 92000 | 4 | 02/06/1996 |
| 1994 mercury villager exhaust manifold bolts failed and caused exhaust leak and warping of exhaust manifold. this is a widespread problem, and ford, and nissan (quest) are not honoring this defect. they offer a different bolt replacement, indicating a design defect. *la | |||
| 07/08/2003 | 116000 | 1 | 07/08/1994 |
| Exhaust manifold bolts broke off. both exhaust manifolds and crossover pipe had to be replaced due to warping. exhaust fumes could be leaking into the vehicle so i had the work done at the mercury dealer. *la | |||
| 03/01/2001 | 55000 | 1 | |
| Manifold exhaust bolt sheared off at 55,000 miles. the vehicle was taken to the dealer for repairs. *ak there were five broken bolts. the consumer would get nauseated due the exhaust fumes. the vehicle was taken to the dealer where they removed all 12 bolts and replaced them with new units. (common problem) *scc *jb | |||
| 01/07/2001 | 82000 | 06/21/2001 | |
| Broken manifold bolts on our '94 mercury villager. *nlm | |||
| 06/08/1997 | |||
| 3 exhaust manifold studs broke off. service tech says that's common with villagers. *nlm | |||
| 08/23/2002 | 1 | 07/01/2094 | |
| The engine noise i reported to the dealer was found to be a leak at the exhaust manifold due to one or more studs breaking off in the engine block. the dealer's service rep. told me this is a common problem with the villager, which i have since confirmed at your web site. this is a safety defect, which the service rep. told me could cause exhaust fumes to enter the vehicle. | |||
| 01/01/2000 | |||
| You can smell gas when i start my car; especially in the cold weather, my car also has smoke coming from the hood; upon inspection from the dealer in maryland they stated my exhaut head had a broke stud which was causing the problem. the problem would not affect the driving of the vehicle; but would cost me $1000.00 to fix. after speaking with other mercury villager owners; they also were told their vechicle had the same defect; i feel a broke stud in the exhaust head is a defect; especially since so many other villagers/pathfinders have the same problem. the smell of gas is nauseating at times. i have my invoice which states the problem. thank you. *ak | |||
| 09/15/1998 | 1 | 01/01/1994 | |
| 2 front engine manifold bolts sheared off, causing exhaust leak into vehicle and possible head warping problems in the future.the rear tail lights have blown bulbs on an average of 4 a year ,once resulting in a rear end collision. my ignition switch is so screwed up, it is impossible to remove the key safely so i am forced to leave it in at all times.my wiper/turnsignal switch has been a joke from day 1, the techs couldn't figure it out until the warrantee was over and tried to charge me for it. *ak | |||
| 08/27/1999 | 2 | ||
| The muffler, tail pipe anf front manifold failed, causing fumes. nlm | |||
| 02/01/2001 | 1 | 02/01/1995 | |
| I requested bellevue lincoln mercury investigate a 'clicking' noise coming from the engine compartment. they advised me that the noise was coming from a gasket failure between the exhaust manifolds and the engine heads. the probable cause was a failure the the exhaust manifold studs. this failure allow hot exhaust gases to leak and cause heat damage and possible failure of engine or automotive components. additionally the exhaust gas may be introduced into the passenger compartment possibly asphyxiating the occupants. dealer mechanics and other engine mechanics state that this is a common problem on this year and model of mercury village vans, as well as nissan quest vans.*ak | |||
| 05/01/1998 | 1 | 03/01/1998 | |
| Several of the bolts that hold the exhaust manifold onto the engine block have popped off leaving the stem of the bolt embedded in the engine. as a result, dangerous exhaust gases are seeping out into the engine area because the manifold is no longer tightly attached to the engine. in order to fix the problem the bolts must be drilled out. this is a known defect. this has occured in a number of mercury villagers that use this engine. i have personally talked with several mechanics that have indicated it is a continual proplem with this make. it did not take me long to find out that this is not an issolated insident but one that has occured in many of the villager's. | |||
| 01/23/2001 | |||
| Consumer has had this problem for passed 4 years. only happens when it's cold. inside of vehicle fills up with fumes. once vehicle is warmed up fumes go away. dealer says they've never seen this before. consumer has an appointment to inspect vehicle.*ak | |||
| Bolt that holds exhaust manifold has sheared off due to to stress which is causing a loud noise. vehicle might not pass state inspection. please provide further information.*ak | |||
| 1 | 05/27/1996 | ||
| Front and back manifold bolts failed, causing manifold to warp. | |||