Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
98201610/12/1998603701Experiencing low or no a/c performance in high ambient temperatures. *yc03/02/1999
9622610/21/199650945Air conditioning - compressor failure - insufficient amount of refrigerant oil. *tw06/17/1997
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
9912906/14/1999606460Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt08/24/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
01/16/200370000
 1994 mercury villager has exhaust and gas fumes in the passenger compartment. i've noticed 50 similar complaints on the nhtsa defect site. local auto service shop and dealer service shops both have no idea what is causing the noxious fumes (dealer tightened a hose, but that did not work - charged $70)
EQUIPMENT - ELECTRICAL
09/15/20030
 Having problem with the back heater not working at all. transmission has a slow shift and will shift hard when down shifting, sterring wheel get hard when temp. are in the teen,s. cluck noises when hitting light bumps. brakes grind when brakes are cold. radio will loose memory. heater switch when one 1, makes a ticking noise. sliding door gets hard to close. gas tank, have to turn cap slowly so gas air will leak out. check engine light appears then goes out.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04/01/2001104/01/1994
 Both of these problems appear to be a mfg flaw and are very common. ford is doing nothing to fix. *ak
 Electrical failures have caused short circuit in both driver's side and passenger's side windows, and rear driver's side and passenger side windows. also, rear defroster and air conditioner did not work. consumer has contacted dealer, dealer unable to determine cause. please provide any further details.*ak
08/26/2000201/01/1997
 Problem #1. a/c stopped working. dealer diagnosed problem to leaking tubing to rear a/c unit; replaced 05/23/00. problem #2. smelling odor like from electrical circuit short/overheating wires in dashboard 08/26/00. rear a/c unit stopped working.
06/01/199410002/01/1994
 There is a current recall campaign #96v253003 date: 08/17/98 for this vehicle, which describes the problem exactly, but ford says my specific vehicle is not covered.
08/22/1999109/01/1994
 Please note that this safety defect involves a sudden and unexpected failure of air condition pipes/hoses. this can cause a potentially life threatening problem to the occupants of the vehicle. the air conditioner is an integral part of the defroster and its failure may and could lead to zero or no visibility very quickly. the air conditioner in many vehicles is a necessity for the health and safety of the operator and passengers. in my situation, my wife has a very serious life threatening medical condition. the lack of air conditioning may exacerbate that situation. i believe that the failure of an integral part of the air conditioning system is not limited to just my vehicle. in fact this is such a common problem that parts are not available anywhere. in fact the dealership can not state when they can approriately fix the car, they state that it could take from 1 month to at least a year for parts. this problem is also prevelent in the nissan quest, the exact same vehicle.
05/01/1999104/01/1994
 There is a design flaw in the coolant tube. the oem tube is insulated with foam, but the ends are not enclosed. this allows water, road salt and the elements to work between the foam insulation and the metal tube and corrode the tube. it is not a cheap item to replace. the tube itself has a cost of $220+ dollars, not including the labor to replace it and the cost of the replacement freon. the problem is the replacement from the manufacturer has the same design flaw which means it should not last longer than 4 years either. mercury and ford were contacted and their response was thank you. but your vehicle is out of warranty.
11/15/1996111/04/1996
 A/c fan motor inoperative.
08/22/19942
 Air conditioner evaporator deodorized due to odor. *sd
11/04/1994
 Replace blower 4 different times, due to clicking noise, no fire. tt
12/10/1994
 Toxic fumes coming from cooling system vents since dec. 10th manufacturer offer no assistance. tt
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
202/01/1997
 Electrical:numerous problems with door locks activation/windshield sprayer front and rear inoperative/interior lighting controls for ventilation inop., radio&cd player operation intermittent at all times and replaced radio but still had problems getting power to the unit on a regular basis; hydraulic brakes: front brake calipers not functioning fully/rear brakes make grinding noises. exhaust system: check engine light at different intervals due to broken hose between egr valve assembly and intake manifold/o2 sensor replaced due to trouble codes.