Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 00V419002 | FORD MOTOR COMPANY | from 11/26/1991 to 06/26/1998 | V (Vehicle) | 394000 | 02/15/2001 | ODI | FORD MOTOR COMPANY | 01/02/2001 | 01/03/2001 | |||||||
| Defect Summary | Vehicle description: minivans. the fuel tank vent hose allows air to vent from the fuel tank during refueling. cracks have developed in the vent hose. if (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the vent hose. | |||||||||||||||
| Notes | Owner notification began february 19, 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| BC3164970218 | 02/18/1997 | 51774 | Sulphur odor concerns. *tw | 07/17/1997 | |
| BC1031497020 | 02/01/1997 | 51772 | Sulphur odor concerns. *jd | 07/17/1997 | |
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||||
| 96225 | 10/21/1996 | 50944 | Mass air flow sensor - replacement as an assembly - service tip. *tw | 06/17/1997 | |
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 962522 | 12/02/1996 | 50978 | Extended crank - long crank time during morning start-ups - vehicles built through 7/1/96 no start - no start after short hot soak - vehicles built through 7/1/96 stalling - intermittent in hot ambient temperatures - vehicles built through | 06/17/1997 | |
| BC0482961113 | 11/13/1996 | 50761 | Extended crank or intermittent stalling in high ambient temperatures. *tw | 06/17/1997 | |
| BC0751961017 | 10/17/1996 | 50390 | Improved fuel pump w/ an improved, hardened inner gerotor gear. *tt | 04/24/1997 | |
| BC5178961001 | 10/01/1996 | 50457 | Fuel pump improved, hardened inner gerotor gear. improvement will reduce the possibility of intermittent stalling in hot ambient temps & a long crank time after a cold soak. *tt | 04/24/1997 | |
| BC2903950401 | 04/01/1995 | 39844 | Fuel pump whine due to misplaced sound deading strips, allowing the fuel tank to ground out against the frame. *tw | 11/01/1995 | |
| BC4188950401 | 02/01/1995 | 3031600 | Unknown | 11/01/1995 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 01/05/2012 | |||
| The smell of fuel is so strong inside the van that it makes you dizzy and sick. | |||
| 01/01/1999 | 1 | ||
| 1994, mercury, villager has gas fumes inside during cold weather. dealers have been unable to fix.*ak | |||
| 03/01/2001 | 1 | ||
| A fuel smell enters the passenger cabin of the vehicle when the weather is cold and the heater is on. it is also noticed when the air conditioning is on. the smell causes the occupants to vomit or become nauseated. vehicle was taken to the dealer, who could not determine the cause of the problem. *ak *jb *nlm | |||
| 1 | |||
| There was a strong odor of a gasoline smell while the consumer was driving and parking the vehicle. *yh | |||
| 03/03/2002 | 1 | 06/01/1996 | |
| When turning on van to warm up there was a very strong gas smell. there was a technical service bulletin out on this problem. *ak consumer states strong gasoline not exhaust smells was also present immediately after refueling. *yh | |||
| 07/06/2001 | 1 | ||
| In middle of traffic vehicle died. consumer had vehicle towed to the dealer, mechanic stated that crankshaft was broken. please provide any further information. *ak injectors and fuel pump running all the time, the spark leading up all the time , timing belt appear broke, distributors not moving, timing belt failed, the dealer replaced the timing belt and found crankshaft broken. nlm | |||
| 04/15/1998 | 4 | ||
| Ongoing problem with fuel odor getting into vehicle only in cold weather. vehicle been in dealer shop on four occasions, and problem still reoccurring. *ak after trying to fix the problem and failing, the consumer did internet research and discovered the cause of the problem was cold weather which makes the hoses to become unpliable and leak fuel. *yh | |||
| 02/18/1995 | |||
| Vehicle was parked, and the engine caught fire. tt | |||
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||
| 2 | 02/01/1997 | ||
| Electrical:numerous problems with door locks activation/windshield sprayer front and rear inoperative/interior lighting controls for ventilation inop., radio&cd player operation intermittent at all times and replaced radio but still had problems getting power to the unit on a regular basis; hydraulic brakes: front brake calipers not functioning fully/rear brakes make grinding noises. exhaust system: check engine light at different intervals due to broken hose between egr valve assembly and intake manifold/o2 sensor replaced due to trouble codes. | |||
| 09/01/1994 | |||
| The car smells of gas. the dealer said mercury is aware of the problem but refuses to do anything about it. the odor is overwhelming and has caused me to become ill in the vechicle. i feel this is extremely unsafe and do not know how to go about getting a response to the problem. has this been reported by other people who own a 1994 mercury villager. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 01/02/1999 | 1 | ||
| Consumer states that there is a strong smell of fuel when the consumer is drive. contacted dealer. nlm | |||
| 04/01/1999 | 04/01/1999 | ||
| There is a gas leak from the main fuel intake line at the top of the engine. it runs down the block and manifold. not only is there concern for fire but also the odor is very strong and unhealthy in the passenger cabin. this leak appears to be due to poor clamp or hose. i have had it fixed but it has returned. i am unsure of actual start date as i struggled with the gas odor and leakage from the vent hose that was recalled for over 1 year. when i finally got it fixed i noticed the gas smell did not go away, so i was prompted to look elsewhere and that is when i found this main engine fuel leak. perhaps it was leaking the whole time as the gas odor never dissipated. therefore i artificially used 4/01/1999 as the date. actually the previous, and only, owner had noticed the gas smell before i purchased but he also attributed to the fuel tank vent hose (recalled) and his atempts to fix were not successful either. *ak | |||
| 01/01/2000 | 1 | 12/01/1999 | |
| Fuel smell inside vehicle, fuel leaking underneath vehicle, rear driver's side window imploded, back vent window fell out of frame. *ak | |||
| 9 | 07/01/1994 | ||
| On first occassion on dec. 1999 on a sub zero day there was a raw gas smell in car. was taken next day to dealer but as temperature was warmer didn't show up. they checked it over and tightened all clamps. it didn't do it again until it got down to sub zero temperatures. each time taken to dealer it was not noticeable. i was informed by them they had other complaints similiar but were unable to locate problem but were in contact with the. *ak | |||
| 11/21/1999 | 04/01/1996 | ||
| Engine shut down on 11/21/00 while traveling on interstate at 65mph. auto towed to mercury dealership. we were told we would have to replace the engine at our own expense ($4000). once engine was replaced, we started having other problems. we started to notice the smell of gasoline around the vehicle. the smell was especially bad on the inside when we turned the heat on. the dealership thought they fixed the problem by tightening the fuel line clamps, but the odor returned. the gas smell is still present. the new engine was slow to accelerate. the dealership did a fix on this by adjusting the throttle linkage. the vehicle still does not accelerate as it did originally. | |||
| 07/01/1999 | |||
| Driver seat belt has a lock in a forward position and leaving occupant without any restraint. also, fuel line under fuel intake manifold leaks fuel over engine. unable to replace it unless the engine head is remove first. dealer notified, and informed consumer that vehicle was not covered under manufacturer's recall. feel free to provide further details. *ak | |||
| 03/01/1999 | |||
| We smell gasoline fumes occasionally but couldn't figure out what was causing it. i read in the newspaper where an owner of a vehicle like mine, was experiencing the same problem. he found out that the smell was caused by gasoline leaking onto the engine at multiple points where the neoprene fuel lines connect to the fuel injection rails. *ak | |||
| 08/01/1999 | 07/01/1999 | ||
| Smell of gas initially around vehicle. discovered leak when filled up tank with gas. this was repaired. later started noticing smell of gas continuing inside vehicle. would get headaches when a/c was on. thought it was from mold. now with winter and using heat, smell really bad and strong. at first thought maybe smell coming from car in front. | |||
| 01/06/1999 | |||
| A leak was noticed in the fuel line by the engine manifold, and fumes were very strong in the garage where the vehicle was parked at the time. dealer was contacted. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 06/01/1998 | 03/06/1994 | ||
| Fuel pump failure. | |||
| 12/01/1996 | 1 | ||
| There's a strong gas smell in the fuel pump and it fades away while the car is being driven. *ak *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 05/01/2003 | 93000 | 1 | 02/01/2002 |
| Fuel supply lines to fuel rail started leaking at clamp no sign of hose deteration, replaced all rubber lines and clamps upto the fuel filter. *jb | |||
| 05/20/2003 | 95000 | 4 | |
| A foul odor of gas permeated throughout the vehicle. dealer examined the vehicle four times, and could not find the cause of the problem. consumer determined that a hose connector was leaking. *ak | |||
| 12/01/2000 | 04/01/1994 | ||
| Fuel smell - local dealer replace hose at the tank on a recall. still smell fuel, especially when the a/c or heater is put on. a mechanic by phone said he recently replaced all of the fuel hoses under the hood on another villager. i will be bringing the vehicle by to check out the problem further. the dealership did not see any other problem. | |||
| 02/01/2000 | 3 | 04/01/1994 | |
| 1) fuel smell in car. dealer replaced fuel line by tank. smell continues. mechanic stated they had replace fuel hoses under the dash of another villager. another mechanic state they had replace sheered manifold bolts. 2.) a/c & heater do not cool or warm up unless you are excellerating. rear air especially has trouble. no one seems to know the answer. 3) last year i replaced two control switches for the a/c. the mechanic did something to bypass the switch and both work independently. 4.) the power steering hoses are leaking at the end and there is nothing wrong with the hoses. clamps were put on them to stop the leeks. i had hardly any power steering and none when backing out with a hard left turn. 4.) the engine lifters make a noise when the car sits up for 2 - 7 days. dealership said this is normal and would hurt nothing. 6.) no matter how many times the brake shoes and pads or changed the brakes remain low to the floor. upon quickley applying the brakes the car makes a loud noise and the brakes sound like they are bouncing.*ak | |||
| 12/19/2000 | 1 | 10/01/1996 | |
| Fuel pressure hose to injector prematurely cracked and leaked fuel with out prior notice. dealership's mechanic told consumer that this was not a maintenance problem. *ak the vehicle was inoperable as the result of leaking gas. the consumer had informed the manufacturer through investigation questionnaire. *yh | |||
| 10/01/2000 | |||
| There was fuel smell in interior of vehicle, taken to dealer about 6 months ago who replaced a narrow hose that apparently was too close to engine and caused smell. *ak | |||
| 12/18/1999 | 6 | 07/22/1994 | |
| At 46,000 miles vehicle has been experiencing ongoing problem with fuel fumes/odor getting into vehicle only at 0 degree weather. vehicle been in/out of dealer shop on several occasions before this problem was corrected. *ak the problem occurs during winter and had been diagnosed to be due to fuel hose leaking and was replaced by the dealer. *yh | |||
| 04/26/1998 | |||
| Pe99013, when cold started vehicle and there was a gasoline smell for about 15 minutes. also, consumer can see a leak underneath the vehicle. dealer cannot determine the problem. please provide further information. *ak | |||
| 01/04/1999 | 1 | ||
| Owner smells a strong smell of fuel when starting the engine. owner believes that fuel is leaking from the fuel hose. van will be checked by dealer today. *ak | |||
| The vehicle leaks gas excessively from out of a fuel line. dealer has not seen. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 12/21/2000 | 05/01/1996 | ||
| In december, we could smell gasoline vapors coming through the defrost vents especially when the van just was turned on in the cold morning. in january, we took it to phil long ford (service advisor: t. j. brown) to fix the problem and they were stumped after having the van three days. they had to call ford headquarters and ask what is going on? they found out that six fuel hoses around the engine were leaking. this is a problem with the mercury villager and the nissan quest. this could be a very dangerous situation especially for a smoker. please contact me when you can. the van has been fixed, but other people should know about this problem. | |||
| 12/24/1999 | 1 | 04/01/1994 | |
| There is a very strong gas smell in the mini van, which seems to be temperature sensitive - i.e. when it is very cold, the problem occurs, then goes away when the outside temperature warms up. the smell of gas is so strong that the heat cannot be turned on in the van, which makes the van undrivable in the very cold weather. i have had the van in to the dealer, who has told me that i need to replace the fuel injector seals. *ak | |||
| 06/09/1999 | |||
| Fuel is leaking from the fuel rail. the dealer has been notified. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 11/01/2002 | |||
| Vehicle's fuel rail cuff links is defective. dealer notified. please provide additional information. ts | |||
| 10/01/2000 | 1 | 08/01/1996 | |
| Van had a strong fuel odor near the engine compartment. this odor filled the passenger compartment when the heater was turned on. upon inspection of the engine it turns out there was a leak in one of the fittings on a fuel hose leading to one of my (two) fuel rails. the leak was enough to saturate the hose and surrounding area when starting the van. i was able to get rid of most of the leak by tightening the screw on the fitting. this fuel leak is different from the fuel tank vent hose leak which i have also experienced and previously reported to nhtsa. thank you. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 08/21/2006 | 129000 | 1 | 05/08/1994 |
| Dt*: the contact stated the smell of gas was noticed in the cab of the vehicle. an independent repair shop determined the fuel tank vent hose was faulty. there is a nhtsa recall, # 00v419002, regarding the fuel system; storage; tank assembly. the vin was not included in the recall. | |||
| 02/05/2004 | 114000 | 1 | 05/12/2001 |
| I am the owner of a mercury villager 1994 minivan and i never received a notice about the recall involving leaking gas. i have a strong gas odor in my vehicle and my mechanic thought it was a bad gas cap but the fumes are still there. now i'm thinking it's this vent hose leaking gas like the recall says. *jb | |||
| 1 | |||
| Prior to recall notification (00v419002)consumer had repairs done, consumer was instucted to go to the dealer who made the repairs to get a refund, however before consumer could get a refund the dealer went out of business, however consumer continues to receive notices about getting the repair work done.*jb | |||
| 03/10/2000 | 5 | 03/10/2000 | |
| There was a real strong smell of fumes inside the vehicle and the smell would get worse if the heater was turned on, vehicle was taken into dealer and they replaced hoses, but the problem still occurs. *ak consumer stated that all the lights would remain on, dealer corrected the light problem, also gas fumes would come through the vents, dealer replaced a gas pipe and that did not correct the problem, again took the vehicle back they claimed the gas tank was leaking and they said it was taken out and repaired, the next morning, there was a puddle of gas under the vehicle, the vehicle was towed back to the dealer, consumer believes the dealer did more damage to the gas tank, or it was never replaced, consumer is not comfortable with this vehicle and never will be therefore she wants chevrolet to reimburse here the full amount for the vehicle, all costs for all repairs and all medical bills for the past six months she was complaining of headaches, nausea, and vomiting from the gas smell. *yd | |||
| 09/30/1999 | 2 | ||
| The consumers fuel filler pipe vent hose leaked and was repaired on several occasions prior to recall notice oov-419, the consumer request reimbusement. nlm | |||
| 12/01/1994 | |||
| I am sending this note to complain about how the current recall on this vehicle is being handled. i have struggled to comply with this recall, involving the fuel tank, for over one month, and no dealer in this area seems to have the part, and they have no clue as to when they will be available. what can be done to remedy this situation. *ak | |||
| 02/16/2001 | |||
| Consumer took vehicle to dealership for recall 00v419002/ manufacturer's recall 00s59 repairs. dealership informed her that repairs could not be performed because they did not have parts available. please provide any additional information. *ak | |||
| 08/20/2000 | 05/01/1994 | ||
| Fuel leaking from filling metal tube or rubber hose that goes into gas tank. | |||
| 12/20/1999 | 1 | 11/01/1996 | |
| The car interior smelled strongly of fuel after fill up. gas spilled to the floor, creating a fire hazard. the doors locks latch unassisted after the car has been opened. there are multiple reports of same occurrences from other owners. | |||
| 06/30/1999 | 1 | 04/01/1994 | |
| No summary listed for above vehicle. *ak | |||
| 08/01/1994 | 2 | 08/01/1994 | |
| When filling with gas, leaks when full. | |||
| 05/11/1999 | |||
| There is a hole within the vent hose from which gas is leaking out of the crack onto the floor of vehicle. when consumer puts gas into vehicle, gas will leak out onto the ground, and consumer can smell gas within vehicle. *ak | |||
| 07/30/1996 | |||
| The fuel tank was punctured while traveling on freeway. there should be a metal shield which covers the entire tank, not just a plastic shield in front of it. | |||
| 08/12/1994 | 1 | ||
| Slashing noise in gas tank. discrepancy between owner and dealer whether its safety or non safety. tt | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 11/08/1999 | |||
| Fuel filler filter valve hose cracked, causing a fuel leak, which if there was a source of ignition a fire may have started. dealer will replace the fuel filler filter valve hose. please provide further information. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 01/16/2003 | 70000 | ||
| 1994 mercury villager has exhaust and gas fumes in the passenger compartment. i've noticed 50 similar complaints on the nhtsa defect site. local auto service shop and dealer service shops both have no idea what is causing the noxious fumes (dealer tightened a hose, but that did not work - charged $70) | |||
| FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 10/27/1998 | 1 | 08/01/1994 | |
| Fuel hose/line corroded from rust resulting in fuel leak. | |||