Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
985204/13/1998601290Information on tire company telephone numbers for customer assistance. *yc07/17/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/09/20081
 1994 mercury villager, right front tire blew. *bf the consumer sideswiped a tractor trailer. ohio traffic crash report # 10-0501-90 updated 05/03/10 *bf
07/05/2000110/01/1999
 I heard a different noise as i was driving my mini van. i had the tires check to see if there was a knot or something wrong with the tires at geralds. they said the tire was fine. i continued to hear the noise,but nothing was wrong. i was in route to georgetown sc on hwy 17sth. i was traveling aprox. 80 mph. i heard the noise getting louder. i turned the volume down on my radio because i thought it was the car beside me. it was not. i decreased my speed and i noticed that it was my van. i pulled over to see that it was my tire. it came apart. no wires or steel was showing. the tire was still inflated but it was seperating. i continue to drive on it because i was on my way to a furneral. i didn't think about informing anyone because i didn't realize i had these tires until someone reminded me about what happened to my tire in july. i can't see the dot # at this time, but i will get the information and forward this data to you. the other 3 tires are firestone except the one that was exchanged out.( dot number: )
06/01/1998311/01/1997
 We've had three major blowouts with firestone tires. during the first one, we were going only about 45 mph and they replaced it under road hazard warranty. the second incident occurred on the highway at about 75mph and my husband spun out of control onto the grass median. the tire literally exploded and we had to take the pieces back to firestone. we ended up with a dented and scratched rim. when we complained, firestone basically told me to fix it under road hazard because they said 99% of their product defect complaints came back negative and then i'd be out the price of the tire. if they decided there was no defect, they would not reimburse me for the new tire whereas if i had them replace the tire, i wouldn't have to pay anything. the last blowout occurred in missouri on our vacation. we were out of state and going about 70mph and the tread completely come off. we had it replaced at a walmart, so now we have 3 firestone tires and one goodyear tire. we have 5 cars and our other 4 cars do not have firestone tires and we've never had a single problem with any of them at all.( dot number: tire size: 21570r15 )
TIRES - TREAD/BELT
05/09/2007209/10/2005
 I own a 1994 mercury villager that was given to us back in 2005 after we lost everything in hurricane katrina. complained about the firestone seiberling tires that were on this vehicle. seiberling trailrider radial, lt p205 75 r15/ms. i recently replaced the 2 front seiberlings tires on april 29, 2007 due to the front driver's side having tread separation. i kept the seiberling tires on the front passenger's side as a spare. still had 2 seiberling tires on the rear of the vehicle. well, today my wife was taking my daughter to work and the driver's side rear tire had a catastrophic tread separation at highway speed. 55 mph. she did all she could do to keep the vehicle from flipping off the road. she managed to get the van stopped by crashing into the soft gravel ditch, and no one was injured. the driver's side rear quarter panel was dented and scuffed badly from the tire debris, and the tread that flew off also broke the tail light. the plastic shroud surrounding the gas filler tube inside the rear wheel well broke. i have photos and the tires at home. please contact me if you have any further questions. two tires failing in two weeks has me concerned. now, i have to replace the rear tires as well . *ak
07/14/2002103/01/2094
 Tread separated from tire, causing some loss of control of vehicle.*ak
09/20/20003
 General tire p205/75r15 experienced tread separation, causing damage to the rear and left side panels and gas opening lid, 2 other tires that were replaced had identical damage as the one that experienced the blowout. *slc