Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 00V419002 | FORD MOTOR COMPANY | from 11/26/1991 to 06/26/1998 | V (Vehicle) | 394000 | 02/15/2001 | ODI | FORD MOTOR COMPANY | 01/02/2001 | 01/03/2001 | |||||||
| Defect Summary | Vehicle description: minivans. the fuel tank vent hose allows air to vent from the fuel tank during refueling. cracks have developed in the vent hose. if (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the vent hose. | |||||||||||||||
| Notes | Owner notification began february 19, 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| BC3164970218 | 02/18/1997 | 51774 | Sulphur odor concerns. *tw | 07/17/1997 | |
| BC1031497020 | 02/01/1997 | 51772 | Sulphur odor concerns. *jd | 07/17/1997 | |
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||||
| 96225 | 10/21/1996 | 50944 | Mass air flow sensor - replacement as an assembly - service tip. *tw | 06/17/1997 | |
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 962522 | 12/02/1996 | 50978 | Extended crank - long crank time during morning start-ups - vehicles built through 7/1/96 no start - no start after short hot soak - vehicles built through 7/1/96 stalling - intermittent in hot ambient temperatures - vehicles built through | 06/17/1997 | |
| BC0482961113 | 11/13/1996 | 50761 | Extended crank or intermittent stalling in high ambient temperatures. *tw | 06/17/1997 | |
| BC0751961017 | 10/17/1996 | 50390 | Improved fuel pump w/ an improved, hardened inner gerotor gear. *tt | 04/24/1997 | |
| BC5178961001 | 10/01/1996 | 50457 | Fuel pump improved, hardened inner gerotor gear. improvement will reduce the possibility of intermittent stalling in hot ambient temps & a long crank time after a cold soak. *tt | 04/24/1997 | |
| BC2903950401 | 04/01/1995 | 39844 | Fuel pump whine due to misplaced sound deading strips, allowing the fuel tank to ground out against the frame. *tw | 11/01/1995 | |
| BC4188950401 | 02/01/1995 | 3031600 | Unknown | 11/01/1995 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 10/06/2005 | 1 | 11/10/2004 | |
| Strong smell of gasoline in passenger compartment. problem comes and goes. mechanics do not know why. i called the dealer but they (3037611560) stated that my vehicle's vin number wasn't among those recalled for the same problem. *jb | |||
| 07/15/2003 | 0 | ||
| Side sliding door sticks,sliding door window doesnt stay shut,locks will lock themselves ,back wiper malfunctions,grinding and squeaking from brakes,smell of fuel from passenger side and passenger p/w sticks sometimes | |||
| 04/11/2004 | 1 | 12/15/2001 | |
| I own a 1995 mercury villager. i purchased the vehicle from a used car dealer. since i purchased this vehicle three years ago, i have had a recurrent problem with smelling gas fumes in the passenger compartment of the van. i have taken the van to a ford dealership, an independent mechanic, a chevrolet dealership, and an independent service station. no one seems to be able to locate the source of the gas smell. i am concerned about my safety and the safety of my children. gas fumes are volatile, and if they are strong enough for me to detect the odor, then i feel the van is unsafe to drive. i have tried several times to have the problem repaired, but no one seems able to detect the source of the problem. i have contacted ford motor company directly, but i received very little information from them. i have read several complaints on the internet of other vehicle owners with the same problem. i have read where other vehicle owners have contacted ford motor company regarding this problem. when i called ford, they told me they had received no other complaints of this type. i feel there is a problem that should be investigated. my main concern is the safety issue of driving a defective vehicle. *jb | |||
| 04/20/2002 | 90625 | 1 | 03/15/2000 |
| The van started to sputter and the engine cut out while driving on the highway at 60 mph. i managed to coast to the side of the highway and notice smoke entering the passenger compartment. the smoke didn't smell like steam from overheating but a thick black smoke. i moved a safe distance from the van and contacted the police and fire department. the engine compartment burst into flames by the time the fire department arrived. the van was a total loss and the estimated damage was $13000. the insurance company wrote off the vehicle and only paid $9000. i suspect the problem of fuel vapours (appears to be common in the mercury villager) in the engine compartment were ignited by a spark from the plug wires from rain entering the engine compartment at highway speed. the dealer had replaced the fuel filler gasket under a recall a month earlier. | |||
| 1 | |||
| Consumer states that everytime she turns on the heather their is a strong smell of gasoline in the vehicle. vehicle is been taken to the dealer a few times for repair but problem still persist. nlm | |||
| 04/01/2001 | 1 | 05/01/1998 | |
| There is a very strong smell of gas inside vehicle. consumer has gotten sick from smell before. contacted dealer who was not willing to do anything about it. *ak *yh | |||
| 1 | |||
| When first starting up vehicle there is a strong odor of gas fumes. gas smells raw.*ak *jb | |||
| 04/01/2000 | |||
| Strong fuel smell inside vehicle when turning on air conditioner or heater. took vehicle to dealer 3 times. replaced solenoid and canister. it did not remedy problem. *ak | |||
| 02/01/2001 | |||
| Vehicle has a fuel leakage problem. fuel leaks from a hose that connects to engine. dealer stated that problem had nothing to do with recall on villager.*ak . | |||
| While starting vehicle noticed a strong fuel smell inside vehicle . dealer has been notified, and can't duplicate the problem. please provide further information. *ak | |||
| 01/18/2000 | 1 | 01/01/1995 | |
| Strong gasoline odor inside the vehicle. | |||
| 09/25/1999 | 10/01/1994 | ||
| Check engine light has come on intermitantly for since purchased. fuel injectors are repeatedly cleaned. car has idled rough. now check engine light will not go off. dealer states power control module failed and is the reason for previous problems. | |||
| 06/01/1995 | 12 | 12/01/1994 | |
| This problem of raw fuel smell occurs mainly in the winter months but has occured in the summer on occasion. the van has been to the dealer approx. 10 times for this problem. this condition has caused me to leave the vehicle outside garage when it occurs for fear of the fuel vapors and hot water heater and furnace. mercury cannot find out what the problem is. they have fixed several items thinking it was fixed, but to no avail. my wife has been driving twice in a snow storm when the condition occured. she had to roll down the windows to get fresh air, if she would have been stranded on the road, no telling what she would have done. mercury has been advised of the problem and has put our vehicle under extended warranties to cover the problem when it occurs. also, they have offered us a $1000.00 voucher for the purchase of another mercury vehicle. the voucher is not the answer, nor is the extended warranty. this condition could prove to have long term health effects on my now 4yo daughter and my wife as fuel odors (benzene)is cancer causing. my family has been exposed to abnormal amounts of these products. this problem needs to be fixed for the sake of the safety of the families that depend on these vehicles. i noticed that there are several complaints logded and 1 tsb issued by mercury in regards to a fuel cap needing sealed (which they have done and wasnt the problem!) thank you for your attention in this matter. | |||
| Fuel leaks between the fuel pump and the engine, causing fuel to smell inside the vehicle. dealer replaced the fuel pump and the fuel filler which did not correct the problem. please give any further details. *ak | |||
| 08/01/1998 | |||
| When the engine is turned on there is a strong gasoline odor inside the vehicle. it is unbearable when the heater is on. *mjs | |||
| 01/15/1996 | |||
| Gas fumes have been entering vehicle. no recall cited. | |||
| 10/29/1995 | |||
| Strong smell of gasoline in passenger compartment while refueling. also abs brakes lock up/fail in panic stop. *ak | |||
| 06/27/1995 | 7 | ||
| Strong odor of gas due to fuel leak. *dh | |||
| Keep smelling gas-repair shop can't find out the problem. *ak | |||
| 06/01/1995 | 1 | ||
| Gasoline fumes inside passenger compartment. *tw | |||
| 08/31/1995 | |||
| Strong odor of gasoline fumes inside the vehicle, intermittent problem. tt | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 11/30/2002 | 10 | 06/01/2095 | |
| Gas smell and leak on the engine neoprine lines connecting to fuel injection track clamps coming loose very dangerous! dt | |||
| 01/01/2099 | |||
| Gas line leak very strong gas smell in car. ts | |||
| 01/17/2000 | 1 | ||
| The filler pipe vent hose failed prior to recall notice, the consumer request reimbursement but was only reimbursed for the parts not the labor, gas line was also aged and sweating causing gas fumes when using the defroster. nlm | |||
| 08/25/2000 | 1 | ||
| There is a fuel smell in passenger compartment when it is cold, leak was traced to a gas line that runs on back side of the engine. *jb | |||
| 09/01/1994 | |||
| Fuel hose clamps have relaxed and cannot be reached to tighten; only leaks when cold. *ak | |||
| 12/20/1998 | |||
| Consumer smelled fuel inside vehicle. dealer found fuel lines needed to be replaced. *ak | |||
| 12/06/2000 | 1 | ||
| Vehicle parked, started engine and fuel started pouring out from under engine compartment. dealer replaced cracked fuel line.*ak *slc | |||
| 11/18/2000 | 1 | 05/01/1996 | |
| This caused gasoline to spray onto hot engine which could have caused a fire. *ak | |||
| 12/20/1999 | 11/01/1995 | ||
| Bad fuel smell when starting van in cold weather. problem identical to consumer complaint number 724864. *ak | |||
| 06/01/1999 | 05/01/1998 | ||
| I periodically smell gas, inside and out, moving or not. | |||
| 10/04/1999 | 1 | 11/01/1996 | |
| Car was stopped at a traffic signal and engine quit. the fuel cutoff switch tripped for no apparent reason. there was no accident and no bumps. also have noticed past fuel smell when tank is filled to top of gas . | |||
| 07/24/1999 | 1 | 01/01/1996 | |
| Fuel hose rotted and began to leak gas at alarming rate. | |||
| 01/05/1999 | 1 | 10/01/1995 | |
| Strong odor of gasoline in passenger compartment. happens intermittently, maybe every week or two. odor comes in through air vents; originates in engine compartment. (stopped and checked under hood; it was dark so i didn't see anything wet with gasoline, but the odor was very strong.) originally contacted nhtsa about (apparently unrelated) gas odor when filling tank. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 06/07/2001 | 2 | 03/01/1997 | |
| We purchased this car with 30,000 miles on it. this is the second fuel pump failure/replacement. *ak | |||
| 05/27/1998 | 08/15/1997 | ||
| Villager would not start up initially. when checked by dealership, the dealer stated that the fuel pump was unable to deliver constant fuel pressure to the engine and needed replacing. owner is having fuel pump replaced. *ak | |||
| Fuel leaks between the fuel pump and the engine, causing fuel to smell inside the vehicle. dealer replaced the fuel pump and the fuel filler which did not correct the problem. please give any further details. *ak | |||
| 05/01/1998 | 1 | 08/15/1997 | |
| The fuel pump is not able to keep a continuous pressure of fuel to the injectors; fuel backtracks to the gas tank. the fuel pump had been emitting a whine for several months prior to failure. | |||
| 11/08/1995 | |||
| Power door locks failed; also electrical display functions module failure/ front end misalignment/engine noise/fuel pump noise/ leaf spring failure and replaced a/c fan motor. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 02/01/2004 | 147000 | 2 | 03/01/2003 |
| Fuel odor inside passanger compartment due to fuel line leak on fuel injector rail severe fire hazard bad placement of rubber fuel line.!!!!! | |||
| 04/12/2003 | 65000 | 10/10/1996 | |
| After starting the car, particularity in colder weather, there is a strong smell of gasoline in the passenger compartment. upon engine inspection, there is a noticeable gasoline wetness under the fuel injector. a number of visits to a local dealer in white plains produced we smell it but cannot find it response. new clamps on the rubber house under the fuel injector where wetness was observed did not prevent the problem. the problem appears progressive. currently (one year later), the smell of fuel is constant. *nlm | |||
| 01/01/2002 | 04/01/2097 | ||
| Hose replaced but still strong fuel smell but intermittent. no new leak found. *ak | |||
| 01/02/1998 | 1 | 09/01/1994 | |
| There have been 2 fuel hose failures and 1 recent hose recall. i believe there was either a defective purchase of fuel lines or defective specifications for the early 95 model. the 1st failure was for porosity where the fuel seeped through the hose when it was cold but sealed after warmup. the company was notified but declined. i have a copy of the letter sent. the most recent failure was a 1/16 th hole in the line to the fuel injector. the engine compartment was bathed in 10 gallons of gas over 7 miles before stopping to investigate the odor. there was also a recall for the filler tank hose due to defective material. i suspect the defective material or spec was used for all fuel lines in the early 95 model. | |||
| 10/10/1999 | |||
| Whenever filling up the gas tank fumes are getting into the vehicle due to a leak.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 01/01/2003 | 88740 | 50 | 01/01/1997 |
| Strong smell of raw fuel in passenger compartment with the heater running in cold or cool weather | |||
| 05/12/2000 | 1 | ||
| Fuel tank was leaking. fuel. there was an o-ring that was causing this leak. also there was fuel tank filler hose recall on vehicle. but consumer was informed by manufacturer that leak was the result of 2 separate defects. *ak *jb | |||
| 02/02/2001 | 1 | 04/01/1997 | |
| A srtong odor of gasoline can be detected in the passenger compartment shortly after the engine is started. this gas odor remains whenever the car is stopped and the windows are up. the odor is not as strong when the car is moving after the initial odor is depleted by lowering the window.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 02/01/2004 | 147000 | 2 | 03/01/2003 |
| Fuel odor inside passanger compartment due to fuel line leak on fuel injector rail severe fire hazard bad placement of rubber fuel line.!!!!! | |||
| 03/29/2001 | 0 | ||
| While driving could smell fuel odor inside of vehicle. stopped and looked under hood, and saw fuel leakage coming from feed line on fuel injection. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 01/12/2007 | 155000 | 1 | 09/01/2004 |
| Tl*the contact owns a 1995 mercury villager. while idling, the contact smelled fuel in the passenger compartment coming from the front vents. the vehicle has not yet been diagnosed. the current mileage was 163,000 and failure mileage was 155,000. updated 02-14-08. *kb the consumer stated a recall had been issued in 2001, for the same problem she experienced, however her vehicle identification number was not included. updated . | |||
| 08/08/2007 | 43441 | 2 | 07/18/1997 |
| Tl*the contact owns a 1995 mercury villager. in february of 2001, the fuel system was replaced because it was leaking gasoline. on august 8, 2007, she noticed fuel leaking from her vehicle while parked in the driveway. the leaking continued until the fuel level was lower than the filler tube. the vehicle is currently at the dealer and they stated that the fuel system needed to be replaced again. safety recall number 00v419002 (fuel system: gasoline: storage: tank assembly) does not apply to the vehicle. the powertrain was unknown. the current mileage was 87,829 and failure mileage was 43,441. | |||
| 02/28/2006 | 100000 | 1 | |
| Dt*: the contact stated the smell of gasoline is often present inside the vehicle. there is a nhtsa recall, # 00v419002, regarding the fuel tank assembly. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. the vehicle was not taken for inspection or repair. | |||
| 02/28/2006 | 139580 | 1 | |
| Dt*: the contact stated there was an odor of gas in the vehicle. the vehicle was taken to an independent repair shop, where it was determined there were cracks in the vent hose. there is a nhtsa recall, # 00v419002, regarding the tank assembly. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. | |||
| 06/15/2004 | 96000 | 1 | 06/06/2000 |
| Dt: caller said there is a recall on her year, make, and model but not on her vehicle. the recall #00v419002, fuel tank vent hose leakage. dealer has not been contacted yet. manufacturer said her vehicle is not included in the recall. caller has been having this problem for about a year. she said it is getting worse. caller was never contacted about recall.*ak *jb | |||
| 1 | |||
| The vehicle was serviced for a gas smell problem prior to recall on fuel system. the consumer was requesting refund of the repair cost from the manufacturer, consumer states the gas smell still exists.*yh | |||
| 09/22/1999 | 12 | 07/01/1997 | |
| On cold mornings, when the vehicle is being started up, there is a raw fuel smell coming through vents, consumer states it has sometimes occured in warm weather, dealer resealed all injectors and repaired lines at rail connection, there was an injector leaking also a leak at the fuel line and rail connection, however one month later the odor has returned.*yh | |||
| 04/04/2001 | |||
| Consumer states that after the recall was repaired vapor fumes continued to enter into the passenger compartment. the vehicle was repaired at: kimball ford in cedartown, ga 770-748-3673. please provide additional information. nlm | |||
| 09/22/1999 | 12 | 07/01/1997 | |
| On cold mornings, when the vehicle is being started up, there is a raw fuel smell coming through vents, consumer states it has sometimes occured in warm weather, dealer resealed all injectors and repaired lines at rail connection, there was an injector leaking also a leak at the fuel line and rail connection, however one month later the odor has returned.*yh | |||
| 10/01/2001 | 0 | ||
| Wnen fuel tank is filled gasoline spills from gas tank. consumer smelled gasoline early on, and notified dealership. *ak | |||
| 1 | |||
| The vehicle was serviced for a gas smell problem prior to recall on fuel system. the consumer was requesting refund of the repair cost from the manufacturer, consumer states the gas smell still exists.*yh | |||
| 08/01/2001 | 0 | ||
| When driving vehicle makes a very loud humming noise, and lets off a strong gas odor. odor caused consumer to get headaches. please provide any further information.*ak | |||
| 03/30/2000 | 1 | ||
| The fuel odor was corrected prior to recall notice 00v-419, consumer request reimbursement. nlm | |||
| 03/25/2001 | 1 | ||
| Consumer received recall notification (00v419002) consumer was told by manufacturer customer service center that recall could be performed at a particuler dealership, but when consumer arrived at this particuler dealership he was told that this recall was not performed there, after speaking with a manager consumer was advised that part was not in stock and it would have to be ordered, and once it came in he would be notified as of 4/11/01 consumer still has not heard anything from dealership. *jb | |||
| 01/17/2000 | 1 | ||
| The filler pipe vent hose failed prior to recall notice, the consumer request reimbursement but was only reimbursed for the parts not the labor, gas line was also aged and sweating causing gas fumes when using the defroster. nlm | |||
| 1 | |||
| The consumer called the dealer to have recall 00v-419 performed but was told it would be 3 months before the part would be available. nlm | |||
| 1 | |||
| The dealer had no parts available to perform recall 00v-419 despite the fact that the consumer called several times prior to the repair date to make sure they were available. nlm | |||
| 03/05/2001 | |||
| Consumer received recall notice 00v419002 and scheduled appointment at dealership for march 5, 2001. dealer rescheduled service for march 13, 2001. consumer went in for appointment today, and was told no parts were available. please provide any additional information.*ak | |||
| 02/02/2001 | 2 | ||
| When fuel tank is filled fuel spews from top of tank. dealer has been notified.*ak | |||
| 03/13/2000 | 1 | 05/27/1997 | |
| This vehicle has been experiencing the same problem as recall 00v419.002/ tank vent hose. had problem fixed, but problem is still occurring. *ak the gas smell that comes into the interior of the vehicle was possibly caused by fuel leak. timing and drive belts failed. *yh | |||
| 02/01/1998 | |||
| After the vehicle has been driven there is a strong odor of gas coming from under the van on the driver's side. also after filling the tank, there is a strong odor of gas inside the van. we have tried replacing the fuel cap, but it didn't resolve the problem. *ak | |||
| 01/01/2000 | 01/01/1995 | ||
| During winter months, passenger compartment develops strong gas odor on occasion. sometimes related to after refueling the van. ford service could find nothing wrong with fuel system. | |||
| 05/17/1999 | |||
| Fuel tank cracked and leaked, which could have caused a fire if source of ignition/ fumes and odor entered into the vehicle. *ak | |||
| When traveling consumer noticed a fuel odor within the passenger's compartment when the heat was used. consumer has contacted the dealer, dealer unable to determine the cause of the problem. please provide any further details, ea99015. *ak | |||
| 11/30/1996 | |||
| The consumer has been experiencing problems with fuel tank assembly. during the winter vehicle gives off a raw fuel smell. the manufacturer has been contacted. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 05/12/2000 | 1 | ||
| Fuel tank was leaking. fuel. there was an o-ring that was causing this leak. also there was fuel tank filler hose recall on vehicle. but consumer was informed by manufacturer that leak was the result of 2 separate defects. *ak *jb | |||
| When fuel tank is filled up fumes began to fill the passenger's compartment dealer has been contacted.*ak | |||
| 02/01/2000 | 0 | ||
| While driving can smell very strong gas coming from inside of vehicle. consumer feels this is very unsafe. took to dealer and they said it was the filler tube. *ak | |||
| 08/23/1999 | |||
| Ie99006, a defective fuel filler tube cracked and caused a fuel leak and fumes to enter into the vehicle, which may cause a fire if a source of ingnition is present. please provide further information. *ak | |||
| Fuel leaks between the fuel pump and the engine, causing fuel to smell inside the vehicle. dealer replaced the fuel pump and the fuel filler which did not correct the problem. please give any further details. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 09/17/2005 | 113989 | 4 | 08/15/2002 |
| In very high temperatures, my van stalls and eventually splatters and quits. this has happened on three ocassions with my wife and once with me and because it stalls, the steering gets really hard and almost caused me to run into another vehicle at a stop light. | |||
| 11/24/2002 | |||
| Consumer states that while driving at any speed and no warning the consumer can strongly smell chemical fumes inside the vehicle, dealer notified. ph | |||