Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
10/30/20038700025
 My sliding door latch on my 1995 mercury villager pops open when i am driving!!! i am afraid my child will fall out and i will sue mercury for a great deal of money. *la
09/01/1999200009/01/1998
 The side door pops open to the 2nd latch at varying speeds even if the doors are locked. it has popped open at 5mph and at 70 mph. a bump or jiggle is all it takes to open. the indicator light comes on and you can hear excess road noise. it has only once opened past the second catch in the lock. that was at highway speeds. it makes no difference whether the door is locked or unlocked. appears to be affected by road surfaces.*ak
07/22/200110004/23/1998
 Consumer stated lock on door keeps locking, if opened or closed, the door vehicle locks automatically, contacted ford and they are sending out a form for consumer to fill out.*ak consumer is requesting reimbursement for repairs on the locks.*jb
06/01/1999
 While driving passenger's sliding door when locked opens unexpectedly. dealer is not willing to help. please provide further information. *ak
09/19/19995010/01/1995
 While driving the vehicle, the passenger slider opens and the door is ajar. this happened repeatedly over several months. it cost me over $200 to replace the front and rear latches on the vehicle. i felt that this was a safety issue and i shouldn't have to pay for the defective parts or labor. *ak
 The sliding door on the van pops open when the vehicle hits a bump. dealer has not seen. *ak
05/07/1996101/01/1996
 Faulty door latch, causing passenger to fall out of vehicle/injury.
07/13/1996210/05/1995
 The sliding door opens while driving even after slamming shut. *ak consumer states this has happened several times over a 2 week period, while driving down the road, usually after reaching 40 mph the door would just unlatch,also left tyrn signal doesnot work, brakes were replaced, rear glass wiper wiper had to be replaced, most of the power locks had to be repaired, and the rear hatch latch had to be replaced, right rear brake light had to be repaired, also rear bench seat and the automatic seat belts have beeninspected.*jb
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
07/13/1996210/05/1995
 The sliding door opens while driving even after slamming shut. *ak consumer states this has happened several times over a 2 week period, while driving down the road, usually after reaching 40 mph the door would just unlatch,also left tyrn signal doesnot work, brakes were replaced, rear glass wiper wiper had to be replaced, most of the power locks had to be repaired, and the rear hatch latch had to be replaced, right rear brake light had to be repaired, also rear bench seat and the automatic seat belts have beeninspected.*jb