Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| 98-4814 | 09/01/1998 | 607225 | Some 1996-1998 villagers exhibit intermittent self-activation of power door locks. *ak | 01/02/2001 | |
| 98-4815 | 09/01/1998 | 607226 | Some 1996-1998 villagers exhibit intermittent self-activation of power door locks. *ak | 01/02/2001 | |
| 96717 | 03/25/1996 | 613338 | There may be a squeak / rattle noise from the sliding door area and / or the sliding door may be difficult to close. *tt | 06/21/2000 | |
| 5051 | 11/01/1998 | 613185 | Repeat message regarding power door locks self-locking / erratic operation. *tt | 06/19/2000 | |
| 98225 | 11/09/1998 | 603714 | Intermittent self-activation of the power door locks may occur on some vehicles. *yc | 03/03/1999 | |
| 98236 | 11/23/1998 | 603720 | Intermittent self-activation of the power door locks may occur on some vehicles. *yc | 03/03/1999 | |
| 982012 | 10/12/1998 | 603697 | Intermittent self-activation of the power door locks may occur on some vehicles. *yc | 03/02/1999 | |
| 9718 | 01/02/1997 | 51363 | A hissing noise sounding like a window is slightly open, from the upper b-pillar area on the driver's side, may occur on some vehicles.*jd | 06/27/1997 | |
| 97213 | 01/20/1997 | 51399 | Power door lock - intermittent power door lock operation. *tw | 06/27/1997 | |
| BC0043961101 | 11/01/1996 | 50815 | Vehicle exhibiting an intermittent activation of the power door locks. *tw | 06/17/1997 | |
| BC0364961125 | 11/25/1996 | 50746 | Intermittent activation of power door locks. *tw | 06/17/1997 | |
| BC0306961101 | 11/01/1996 | 50714 | Intermittent power door lock activation. *tw | 06/17/1997 | |
| BC5184961001 | 10/01/1996 | 50462 | Vehicle may experience an intermittent activation of the power door locks. *tt | 04/24/1997 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 983114 | 02/23/1998 | 607410 | This bulletin mentions the two different cylinders available for replacement liftgate support cylinders. *tt | 09/22/1999 | |
| BC2235970501 | 05/01/1997 | 52776 | Sheet metal distortion around the area of the rear wiper shaft. *tw | 09/12/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| SQ00008 | FORD MOTOR COMPANY | 05/12/2000 | 04/01/2002 | UNEXPECTED OPENING ON SLIDING DOOR | ||
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||
| 10/01/2001 | 1 | 06/01/2001 | |
| When the consumer tried to close the door, the sensor failed and the sliding door closed on the consumer hand. *jb | |||
| 11/23/2001 | |||
| Sliding door will not stay latched while driving, door would come open intermittently. dealer was notified. feel free to provide any further information concerningthis matter.*ak | |||
| 07/11/1997 | 08/01/1996 | ||
| The power door lock system engages on its own at unpredictable times and occasions when the engage button has not been touched. for example, the locks have frequently engaged right after the doors have been closed and even if the engine is not running and the ignition is not on; at the same moment the front door access latches are pulled; and when the vehicle is parked and no one is in it and it is not running. our problem is identical to the problem reported by cbs evening news on september 7, 2001 (network television news). according to the news report, this problem occurs not only with the mercury villager, but also the nissan quest.*ak | |||
| 08/01/1998 | |||
| This vehicle has been in to 3 different dealerships since we have had it (3 years). door's will lock at any time running,off,or no keyless (key fob) opperation. after about $500 in repair charges i went to a different dealer only to find that a tsb had been issued and have it fixed now with replacing the master switch on the drivers side door. from talking to the sevice manager they have seen this problem on many vans like this, this is a small town dealer. to bad the other dealerships that we tried didn't keep up with the tsb's it took longer for resolution and the warranty is long gone. this problem has made the local news but they say that their has not been any reports of this problem so i thought that i would fill out this form. | |||
| 01/01/2000 | 2000 | 07/01/1996 | |
| Doors lock on their when driving, standing still, when i shut the doors. no warning. keys must be in someones hands at all times to keep from being locked out. also when unlocking the door it takes at least 3-4 times of continuious operation to get it to stay unlocked. dealer was contacted several times. aug 2001 a fix sheet had arrived at the dealer - moisture in window switch. repair cost - part $300 plus labor.*ak | |||
| 06/01/2001 | 1 | 08/01/1996 | |
| Door locks will lock automatically. this can happen when rolling down the window/ opening doors or closing doors. consumer does not know when it's going to happen. consumer has contacted dealer.*ak *jb | |||
| When exiting vehicle automatic door locks automatically lock without owner manually locking the doors. also, while vehicle is being driven doors automatically lock. this problem has caused occupants to be either locked inside vehicle or locked outside vehicle. consumer has contacted dealer. please provide any further details.*ak | |||
| When exiting vehicle automatic door locks automatically lock without owner manually locking the doors. also, when vehicle is being driving doors automatically lock. this problem has caused occupants to be either locked inside vehicle or locked outside vehicle. consumer has contacted dealer. please provide any further details.*ak | |||
| 02/01/1997 | |||
| The locks on my villager operate erratically. they will lock automatically, when they are unlocked they may immediatly relock themselves and sometimes the cause the door to jam. i saw this information reported on cbs 11 tv in dallas just this week and my van does exactly as the vans they were showing on the report. this problem has been happening for about a year, and is worse during warm weather.*ak | |||
| 08/01/2000 | 10 | 04/01/1996 | |
| Passenger and sliding door locks failed to engage or disengage with or without keyless entry system or internal locking system used. i have had the sliding door locks actuator changed at my expense. the passenger door lock actuator needs to be replaced also. actuators emit a grinding sound when keyless entry system or internal locking system is engaged and takes several (5) times to engage or disengage. | |||
| Intermittently door locks open and close automatically. dealer has inspected vehicle, and could not solve problem. manufacturer has been notified. *ak | |||
| Consumer state while traveling vehicle sliding door become unlock. door indication light come on. please provde further informatin. | |||
| 08/01/2000 | 23 | 05/01/1998 | |
| The doors will lock automatically with the key in the ignition or not. we had a baby in the car and the doors automatically locked. this has been a problem since 35,000 miles recently ford told us their was a recommend fix - service message 11243 because of numerous complaints but it is not a recall. as a safety professional i think this is outrageous - potential entrapment of small children without adequate escape mechanism ( not breaking the window) is a concern. | |||
| 01/30/2000 | 10 | 04/01/1996 | |
| Vehicles power door locks will activate and lock doors on its own. the doors have locked with children in car and when no one was in car.mainly does it when the drivers door has just been shut. *ak | |||
| 15 | 08/01/1999 | ||
| The rear side door unlatches when going down the road. it doesn't unlatch all the way. the dealer has tried to adjust the door, but it still happens. we do not have to hit a bump for it to unlatch. they are going to put on a new door latch. | |||
| 08/25/1999 | |||
| Automatic door locks are working intermittently. consumer's child was locked in the vehicle, and they couldn't get the child out. *ak | |||
| 07/25/1999 | |||
| All doors automatically lock on their own. cannot get in or out unless key is used. also would beep & honk on its own. the air bag light would also come on. had taken to dealer & mechanic can not repair problem. *ak | |||
| 02/08/1999 | |||
| Driving down the road at approximately 15mph engine stalls. also when opening passenger's side door something triggers inside the lock mechanism, which causes the door to automatically lock. *ak | |||
| 12/01/1998 | |||
| Electronic door locks malfunctioned when closing the door. after installing css and coming to the driver's door, all the door locks were in locked position with the children inside. common problem. dealer said that the seams were not adequately closed around the door locks, causing water to enter, and resulting in a short circuit. a tsb bulletin was issued on this reoccurring problem. dealer improved the seal and problem still occurs. *ak | |||
| 11/27/1998 | 5 | ||
| The doors would automatically lock on their own after getting in or out of vehicle. there is no remote lock release. happened at least 7 different times. manufacturer admits a problem exists, but does not know how to correct it. *ak | |||
| 1 | 09/04/1996 | ||
| Remote control for power door locks experience intermittent failure. | |||
| 3 | |||
| Power door lock is locking by itself,causing the consumer to be trapped within vehicle or locked outside vehicle. dealer needs to replace door lock switch in door and a part within panel to correct defect. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 12/22/1999 | 01/01/1996 | ||
| My mercury villager has a problem in which the sliding passenger door pops open if i hit a bump in the road. this occurs even if the doors are locked. *ak | |||
| 06/27/1999 | |||
| While parked on an incline sliding door came down, causing injuries to occupant coming in or out of vehicle. please provide further information. *ak | |||
| STRUCTURE - BODY - HOOD | |||
| 09/11/1999 | |||
| While traveling 75mph vehicle made grave noises & then died out. maneuvered to side of road. could not check engine oil due to dip stick not removable. towed to mechanic & informed consumer tha t under hood froze up due to lack of lubrication.*ak | |||