Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
98V012001FORD MOTOR COMPANYfrom 08/01/1995 to 07/31/1996V (Vehicle)5740004/15/1998MFRFORD MOTOR COMPANY03/23/199805/20/1998571118
Defect SummaryVehicle description: mini vans. these vehicles were produced with power windows that can be closed after the ignition key is turned to the off position and the right front (passenger) door is opened. this does not meet the requirements of fmvss 118, power-operated window systems.
Consequence SummaryThere is the potential for unsupervised children to operate the power windows, increasing the risk of personal injury to the child.
Corrective SummaryOwners will be provided with a label reminding owners not to leave children unattended because the power windows can operate for 15 minutes after the vehicle ignition has been turned off unless the driver's door is opened. also included are instructions describing how and where this label is to be installed. if an owner prefers, their dealer can install this label for them.
NotesOwner notification began during april 1998.owners who do not receive the free label and instructions within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety adminstration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
BC102159723001/23/199751577Poor heater capability in villagers during cold weather while the engine is at idle. *jd06/27/1997
BC341197230101/23/199751458Poor heater capability in vehicles during cold weather while the engine is at idle. *jd06/27/1997
VISIBILITY - WINDSHIELD
BC229097050105/01/199752786Front door window binding while traveling up or down. *tw09/12/1997
BC101099702001/02/199751173Wind noise at the upper b-pillar corner area on 1996 and 1997 villagers may be caused by the door window run rubber not fitting tight enough. *jd06/27/1997
BC018697020101/02/199751054Windnoise at the upper b-pillar corner area. *jd06/27/1997
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
BC053296110811/08/199650774Villagers may develop an inoperative rear wiper motor. *tw06/17/1997
BC522396100110/01/199650498Vehicles may develop an inop rear wiper motor. *tt04/24/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
 When air conditioner and heat are being used vehicle overheats causing vehicle to die out. consumer has contacted dealer. please provide any further details. *ak
01/25/2000105/01/1998
 No summary listed for above vehicle. *ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
11/01/1995100010/01/1995
 We have a 1995 mercury villager. there is a strong gasoline smell coming from the heating system since the first winter we had the van. we took it to the dealer many times under warranty. they couldn't find the problem and we are concerned for safety. *ak
VISIBILITY - GLASS, SIDE/REAR
105/01/1996
 Manufacturer's solar window, upon sun at certain angles distorts vision by reflecting images. please describe details. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
04/06/2001108/01/1997
 Driving down the freeway..my step-son pushed the button to open the back window to get some air and the whole window and arm went flying off behind us, hit the road about 50 yds behind us in the emergency lane and shattered into pieces.*ak
04/01/1996102/01/1996
 Window latches failed.
10/15/1997109/04/1996
 Power windows failed causing jamming.
06/01/1998
 Consumer's wife was driving on highway when heavy rain commenced. driver started to roll up window when window stopped just before it reached the top. driver's hand was caught between the frame and the window, trying to get the window up. driver received minor cuts while trying to free her hand from the window. vehicle was in the dealer shop on several occasions before this incident occurred. codition was never resolved. *ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
02/09/2003720003002/06/2001
 Sun visor assembly breaks after short period causing it to drop into drivers vision and drastically interfere with ability to see oncoming traffic. replacement cost is $97.00 for one sun visor. mercury villager owners club reports this as a constant problem with this vehicle.*jb
VISIBILITY - REAR WINDOW WIPER/WASHER
1
 Rear window wipers failed. nlm
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
01/01/199910002/01/1996
 Rear windshield wiper would wipe only once. able to reset by opening rear glass. this is a known manufacturing defect at the supplier (contamination in the motor). *ak
VISIBILITY - WINDSHIELD
04/11/2002
 Side door doesn't stay closed after being locked. contacted dealer. cannot find problem.*ak
02/22/2000308/01/1996
 Stress cracks in windshield from bottom toward middle ....replaced 3 times..nov96. *ak
08/21/1999608/01/1996
 The sliding glass window has a tendency to loosen at the hatch where you open and close it. when not tightened enough, the bolt will loosen and fall causing the sliding door glass to flip/flap and could cause an accident
110/01/1996
 Drivers window would not go up.
12/14/1996103/02/1996
 Passenger's left side window disintegrated for no apparent reason. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
08/11/1999108/01/1996
 Component failed soon after warranty expired- dealer won't fix at their cost. *ak
08/03/19980
 When turning on rear windshield wipers consumer hears a humming sound. then they vibrate, and hang down towards the license plate. also, can't open rear door with the key, has to use power lock to open door. consumer feels this is a safety defect because she can't see out of rear window. *ak
07/01/199804/30/1996
 Rear windshield wiper activated during a rain storm, swiped one way across the window and stopped. when finally was able to get it to move, and it dropped 6 inches below its actual resting spot. also, difficulty getting shifter out of park, whether vehicle is parked on flat surface or slight incline. finally, replaced air conditioner motor.
108/06/1996
 Rear windshield wiper failed.
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
11/15/1999
 Rear windshield wiper motor went out. dealer is replacing windshield wiper motor at consumer's cost. windshield wipers would swipe once, and drop back down. *ak
110/01/1996
 Rear wiper motor failed.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
06/15/1998109/04/1996
 Wiper switch failed.