Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 9831 | 02/16/1998 | 600585 | Repairs to vinyl covered surfaces. *yc | 05/27/1998 | |
| 9833 | 02/16/1998 | 600587 | Service tips for surface defect removal without repainting. *yc | 05/27/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| 98-4814 | 09/01/1998 | 607225 | Some 1996-1998 villagers exhibit intermittent self-activation of power door locks. *ak | 01/02/2001 | |
| 98-4815 | 09/01/1998 | 607226 | Some 1996-1998 villagers exhibit intermittent self-activation of power door locks. *ak | 01/02/2001 | |
| 5051 | 11/01/1998 | 613185 | Repeat message regarding power door locks self-locking / erratic operation. *tt | 06/19/2000 | |
| 98225 | 11/09/1998 | 603714 | Intermittent self-activation of the power door locks may occur on some vehicles. *yc | 03/03/1999 | |
| 98236 | 11/23/1998 | 603720 | Intermittent self-activation of the power door locks may occur on some vehicles. *yc | 03/03/1999 | |
| 982012 | 10/12/1998 | 603697 | Intermittent self-activation of the power door locks may occur on some vehicles. *yc | 03/02/1999 | |
| 9718 | 01/02/1997 | 51363 | A hissing noise sounding like a window is slightly open, from the upper b-pillar area on the driver's side, may occur on some vehicles.*jd | 06/27/1997 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 983114 | 02/23/1998 | 607410 | This bulletin mentions the two different cylinders available for replacement liftgate support cylinders. *tt | 09/22/1999 | |
| BC2235970501 | 05/01/1997 | 52776 | Sheet metal distortion around the area of the rear wiper shaft. *tw | 09/12/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| SQ00008 | FORD MOTOR COMPANY | 05/12/2000 | 04/01/2002 | UNEXPECTED OPENING ON SLIDING DOOR | ||
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||
| 11/19/2002 | 10 | 09/01/2097 | |
| Sliding door pops open. dt | |||
| 99 | |||
| Door locks continually lock and unlock themselves wheter driving or parked | |||
| 04/19/2002 | 2 | ||
| Consumer states that the door locks by itself after the door is shut. *yd | |||
| 09/24/2001 | 150 | 10/01/1997 | |
| All of the doors lock by themselves. it has happened many times. we can be out of the car or in it. the keys can be out of the ignition. it usually happens when we are parked but it has also happened when we were driving. there have been numerour times whenwe have tried to unlock the car with the remote and it quickly locks itself back up; this may repeat itself for or five times before we can get into the car.*ak | |||
| 06/30/1999 | 6 | 04/01/1999 | |
| Power locks lock on their own, w/or w/o key in ignition, sheriff's office had to jimmy to get my 2 year old out. she was restrained by car set. repeated attempts to get repaired by dealer. only fixed after warranty expired and us charged $265.07. claimed it to be different problem though records show same compaint. want refund. re: http://cbsnews.com/now/story/0,1597,310231-412,00.shtml regarding same problem. | |||
| 1 | 05/21/1999 | ||
| While traveling doors lock and unlock out of control. also while vehicle is turned off. *ak power lock system is defective while vehicle is running or shut down, consumer states locks are inoperable, dealer refuses to replace system and they have not been able to repair it. consumer states vehicle had engine problems two days after purchase. *slc | |||
| When vehicle is parked or while driving power locks operate erratically. please give any further details. *ak | |||
| 07/02/2000 | 1 | 01/01/1998 | |
| The power locks have self-activated on 20+ occassions. it is not on a regular basis, but is intermittent. this has been occuring for the last month or six weeks. the air bag light has been flashing for the last two months.*ak | |||
| 10/01/1997 | 08/01/1997 | ||
| Door locks lock independently making entry and exit difficult- technical service bulletin 9823-6, presents danger of being locked in car for small children in dangerously hot summer weather in arizona | |||
| 20 | 07/01/1997 | ||
| Power locks on all doors inadvertently lock without manual operation due to a malfunction with the lock actuator. *ak all doors locks while driving ,when engine is off and door is closed. *yh | |||
| 08/16/1999 | 03/01/1999 | ||
| We started reporting the problem with the sliding door on 7/15/99. the lock did not lock or unlock consistently whether using the remote or the inside automatic button and the door rattled like something was loose inside. the service dept at capitol lincoln mercury(richmond, va) decided to replace the antenna on 8/16. this did not correct the problem. on 10/4, i took it back again and they replaced the sliding door lock actuator. this corrected the problem with the door locking/unlocking but now, the child safety lock is stuck and the door still rattles.****i initially reported a problem with the steering wheel shimmeying and the brakes grabbing on 8/16. they reported the brakes were okay - 5mm. i had the tires replaced and aligned which took 3 days because they didn't realize that they only had 3 tires. the steering wheel continued to shimmey so i took it back on 10/13. the weights had fallen off so they had to rebalance the tires. they also stated the the vibration when braking would be fixed by turning the front rotors which they did. they stated that with the turning of the rotors that i should replace my brakes which i did...for $55.83. the next day, 10/14, i took the van back because it sounded like something was rubbing under the car. this problem was corrected by replacing the rotors that they turned the previous day. currently, the steering wheel still shimmies just not to the extent as before. i'm taking it back again on 10/20.*ak | |||
| 2 | 05/01/1997 | ||
| Automatic door lock failed, when closing the right front door all the doors lock. repairs were done on two occasions. problem still exist. *yc | |||
| 03/03/1999 | 05/01/1997 | ||
| Doors lock automatically when consumer is outside of vehicle. dealer was contacted, and stated they had no corrective action for this matter. *ak *ml | |||
| 05/24/1999 | 5 | 05/01/1999 | |
| Intermittent self activation of the power door locks. it locked our 22 month old in vehicle after child was strapped into car seat and van door was closed. my wife, luckily, had removed the key from the ignition before she picked up baby. in hot weather my wife would have left the van running with the a/c on and our daughter would have been locked in an automobile that was running and the keys in the ignition. there are 3 tsb's covering this defect, but ford will not repair the problem at their cost. i have a friend with a 1993 villager that has the same problem. we have had to hide a key on vehicle in case we are locked out of the vehicle and our daughter is locked in. *ak | |||
| 12/13/1996 | |||
| Sliding door panel falls off, there is a spot on the door, and if one touches it the door pops open. also tires are bald, and air bag light flashes. | |||
| 3 | 12/13/1996 | ||
| Sliding door panel falls off, there is a spot on the door if consumer touches it the door pops open. tires are bald, and air bag light flashes. | |||
| 09/18/1997 | 3 | 12/01/1996 | |
| I have contacted you before & talked to peggy about the side door of the villager opening. the vechical is leased and being returned 12/14/98 i sent you pics of the inner workings of the door- touching the styroform also makes the door open & a little round thing does too other than just the rod that i told you already. dealership refuses to fix panel saying i abused the vechical ifeel this is a serious saftey issue since the vechical is designed for families. thank you | |||
| 04/30/1997 | |||
| Automatic door lock failed; continually locks all doors by itself. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 12/12/1999 | 10 | 09/01/1996 | |
| Sliding door pops open, creating an approximate 12 opening. this occurs at various speeds,with door unlocked or locked. the door doesn't have remote electrcic opening,, i suspect the problem to be purely mechanical,this has occurred approximately 10 times over the last 6 months.mre often during warm weather. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 20000 | 3 | ||
| Consumer complained about automatic door lock problem. the doors locked without notice. currently, hatchback will not open. also, driver's side seat belt did not retract.*ak | |||