Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
00V419002FORD MOTOR COMPANYfrom 11/26/1991 to 06/26/1998V (Vehicle)39400002/15/2001ODIFORD MOTOR COMPANY01/02/200101/03/2001
Defect SummaryVehicle description: minivans. the fuel tank vent hose allows air to vent from the fuel tank during refueling. cracks have developed in the vent hose. if (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel.
Consequence SummaryFuel leakage in the presence of an ignition source can result in a fire.
Corrective SummaryDealers will replace the vent hose.
NotesOwner notification began february 19, 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
97601111/01/1997605804Experiencing difficulty diagnosing vehicles with evaporative fuel system diagnostic trouble codes. *tt07/26/1999
FUEL SYSTEM, OTHER
98328202/06/1998607449Some vehicles with california emissions may exhibit a fuel gage that drops from full to 3/4 very quickly or the gage reads 3/4 when full. *tt09/23/1999
9861203/30/1998601323Issues concerning the fuel gauge dropping quickly from full to 3/4 and/or the fuel gauge may read 3/4 when full. *yc07/22/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
01/01/200880000
 Tl*the contact owns a 1998 mercury villager. the contact smells a strong odor of fuel, which can be noticed both inside and outside of the vehicle. through research, the contact discovered nhtsa campaign id number 00v419002 and nhtsa action number ea00015 (fuel system, gasoline:storage:tank assembly). he took the vehicle to the dealer and provided them with the information he found online. the contact left the vehicle at the dealer for the day. he retrieved the vehicle the following day and noticed that the repair was not performed. the dealer stated that the vin was excluded from the 19 year recall range. the manufacturer agreed with the dealer. the vehicle has not yet been repaired, but the contact believes that his vin should be included. the failure mileage was 80,000 and current mileage was 130,000.
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
09/29/2007144946308/20/2003
 1998 mercury villager purchased used in 2003. idle throttle body failed in 2006, mercury dealer took two weeks to find the part and replaced at my expense. idle throttle body failed again in early 2007. dealer took two weeks again to find part and did not charge me but i had to rent a car at my expense. today 9/30/07 the same symptom of the car accelerating to 1500 rpm intermittently while sitting stopped at a light has begun again instead of constant 800 rpm when this part is working correctly. i will have to wait on the dealer to find a part and repair it again at my inconvenience and expense. have other owners of this vehicle engine experienced the same repeated safety and waste of fuel issue? *tr
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
07/01/2009189732
 Tl*the contact owns a 1998 mercury villager which was purchased in 2007. she stated that the fuel filler hose had several cracks in it. the cracks in the hose caused major gasoline fumes to enter the interior of the vehicle. although there was a recall for the failure, nhtsa campaign id number, 00v419002, fuel system, gasoline storage tank assembly her vin was not included. on a separate occasion, the vehicle would not accelerate. the vehicle was towed to her home where an independent mechanic stated that the sub-frame on the vehicle was cracked. no repairs had been made to date. the failure and current mileages were under 189,732.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
08/01/1998
 Gas gauge in the tank failed. yh
12/01/1997
 Gas gauge failed. yh
FUEL SYSTEM, OTHER
09/10/199809/01/1998
 Gas guage continuously reads lower than actual. reports 'e' when 1/4 tank of gas still left. returned to dealer 4 times and they replaced the sending unit twice (after they told me they couldn't find anything wrong twice). still no resolution. it's been like this since i purchased the vehicle at approx. 500 miles, and now i'm up to about 8000 miles. i have a 20 gallon tank and am averaging 20 miles per gallon. however, the guage reads 3/4 after only 50 miles; 1/2 after 150 miles; 1/4 after 225 miles and 'e' after 180-190 miles. *ak