Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EXTERIOR LIGHTING - TAIL LIGHTS
99V347001FORD MOTOR COMPANYfrom 03/18/1998 to 06/15/1999V (Vehicle)4189101/19/2000MFRFORD MOTOR COMPANY12/10/199912/22/1999
Defect SummaryVehicle description: minivans. the tail light socket may have been improperly molded, resulting in the locking tab having insufficient force to retain the bulb.
Consequence SummaryIf the bulb falls out of the socket, the brake or tail lamp function cannot occur.
Corrective SummaryDealers will replace the tail lamp sockets.
NotesFord recall no. 99s36.owner notification began january 19, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING - BRAKE LIGHTS
9913906/28/1999606508Conditions with the brake lamps inadvertently disabling the brake shift interlock. *tt08/26/1999
EXTERIOR LIGHTING - HEADLIGHTS
1565402/01/2002630708Concerns with vehicle exhibiting a headlamp that is dim, flickers or is inoeprative. *tt04/19/2002
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
00B4004/01/2000613557Information regarding multifunction switch replacement. **mr07/21/2000
9924311/29/19996090186On some vehicles, the front windshield wipers may operate while the multifunction switch is in the off position. *tt03/10/2000

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EXTERIOR LIGHTING - HEADLIGHTS
PE04020FORD MOTOR COMPANY02/26/200406/24/2004FAILING HEADLIGHTS
 Nissan and ford found that the original equipment headlight stainless steel bulb terminals may over time cause elevated contact resistance and overheat the electrical connector housing.this can result in a headlight flickering, bulb outage and heat deformation to the headlight connector.in april 1999, the supplier of the headlight for nissan and ford changed to a bulb using the stainless steel terminals that did not meet original specifications.on july 17, 2000, the supplier began using a bulb meeting the vehicle manufacturer's specifications.this problem can affect independently either headlight but does not cause simultaneous failure of both headlights. the problem also does not affect front parking lamps.as a result, the complaints typical report single failure of one headlight.there are no crashes or loss of vehicle control reported.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
08/09/20031
 1999 mercury villager mini van problem headlights keep blowing out, cannot use high beams without hearing some crackling on highbeam switch when putting on high beams. i just replace the bulb and not use highbeams. also gas pedal sticks most of the time when you excel especially when it is damp out, i step on the pedal and it jerks forward because it's stuck when i feel it is stuck when excelling from stop i usually step on the brake then the gas and let off the brake slowly. i have been lucky there hasn't been an accident yet. *tr
EXTERIOR LIGHTING - BRAKE LIGHTS
107/05/1999
 The rear brake lights failed. nlm
09/15/1999607/01/1999
 To date no one will fix these problems they say they dont have those parts to do so. no safety defect mentioned. *ak
11/08/19991
 Brake light on the left side of the vehicle failed. yh
EXTERIOR LIGHTING - HEADLIGHTS
01/16/200443000101/01/2000
 Headlights suddenly went out while in use. this occurred because of a short in the electrical system wiring. the socket melted. this could cause a fire, per the dealership. *ak dealer replaced driver side headlight socket, wire harness and bulb. *la
02/04/200448060412/31/1999
 Headlights fail frequently on my 1999 mercury villager. the dealer informs me that this is due to overheating of the socket which provides power to the headlight bulb. both headlight sockets have failed multiple times on this vehicle, yet the dealer indicates that no tsb or recall has been issued to resolve this issue. i believe that this is a gross safety issue as there is the possibility that illumination could be lost during night driving. to my knowledge, this has not been addressed by nissan or mercury.*ak
02/06/200320000211/17/1999
 Our van also experienced melted headlight sockets failure due to a weak soldering from the wire to the socket. unbelievable that this is not a recall. the dealer's parts department person told me when i ordered the replacement sockets that they sell lots of these sockets. we had intermittent lighting problem on one side, then the other, then total failure of bopth headlights. please report your experience. this must become a recall. i wanted to file multiple other problems: the tires after complaining of wobbling in the steering wheel for 3 years, the dealer said they are offering replacement tires to owners who complain, but not to all owners, and that was not a recall, i did not keep the brand or model of the tires the dealer removed. with the new good year eagle tires the van drives fine. that should have been a recall. a third: the lights and led's of the sound system go on and off intermittently.*ak
536041
 Headlights do not turn on by switch. vehicle was serviced, and the mechanic noticed that the headlight socket melted. dealership replaced the socket lamps, but the problem recurred. *ak
01/01/20005010/01/2099
 Repeated headlight failure due to faulty headlamp connectors.*jb
03/06/2000207/01/1999
 In january, 2000 and now today, march 6, the socket connecting the power to the head lamp bulbs have both failed. the left one failed in january and the right one failed today. in both cases, the ground terminal of the socket seems to be corroded and the plastic in that area of the socket is slightly melted. as neither high os low beams would work, a bad ground connection would make sense. replacing the socket with a new one fixed the problem in boyh cases. i have one of the old sockets if you would like to see it. *ak
EXTERIOR LIGHTING - TAIL LIGHTS
02/10/200550001
 Nhtsa recall campaign 99v347001 tail lamp socket. vehicle experienced a problem with the rear tail light socket. the socket locking tab will not hold the bulb in position ,thus allowing the bulb to fall out of the socket indicating that the tail light was not functioning properly. also, this vehicle was not covered under recall due to vin. due to the vin although it was experiencing the same defects as those described in the recall. *ak *nm
01/26/2000110/01/1999
 Received a manufacturer's recall notice/ tail light socket. dealer notified, and refused to honor recall. no reason given. feel free to provide additional information. *ak
 Consumer received recall letter 99v347 concerning tail light socket. no parts available to remedy problem, as of 3-7-2000 still no replacement parts. *ak
 Recall99v347001, headlights. dealer does not have parts. *ak
EXTERIOR LIGHTING - TURN SIGNAL
1
 The turn signal indicator (inside vehicle) can't be seen during the day and is hard to see at night, the sound of the flasher can barely be heard. *slc
 Turn signals are inoperable, when applying the signals, they are not visible from the outside of vehicle, which could become dangerous when making right or left turns . dealer replaced the switch and the socket which did not correct the problem. problems have finally been solved after 3 more trips to the dealer. *ak *ml
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
08/27/1999
 When driving turn signal chimes and windshield wipers will turn on/off by themselves. also, tape player performs erratically. *ak