Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/08/20051
 Driver was going down hill when all of a sudden she passed out. she then noticed that she had hit a light pole, and the air bags did not deploy, as well as the seat belt did not restrain her, which caused her to hit the steering wheel.*ak
05/14/2001101/01/2000
 Traveling inside lane; cruise on 60mph. rock in road appeared size of softball. passed over rock scrapping bottom of manifold shield, hitting the pliable plastic shield breaking fuel purge valve, and bending rear stabilizer bar. list of parts ordered for repair by garage and insurance adjustor: clock spring, airbag control module, steering wheel and instrument panel airbags, fuel tank, rear stabilizer bar and bracket, front lower air defector, fuel purge valve, and align 4 wheel suspension. no one has an answer to why the airbags deployed only, the rock did it. jack is totally disabled (asbestos in the lung) and just used up another one of his nine lives. he had burns on his right thumb/hand area, forearm,; along with swelling, burns on his abdomen, and broken blood vessels in the chest area. the car did not stop running, but due to the gases and smell, jack got out asap and a lady that stop to assist turned the ignition off and removed keys. the car is still at ford waiting for parts.
AIR BAGS - FRONTAL
12/12/200080001
 I was involved in an accident while traveling at about 45 mph. i hit another vehicle that pulled out in front of me. no air bags deployed. *tr
05/17/20051
 Dt: on 5/17/05 while on the way to work an accident occurred. the air bags did not deploy. the vehicle is equipped with passenger and driver air bags. the air bag light was not on. the air bag light has never came on. there were no recalls on the vehicle as far as the owner knows. the vehicle was traveling about 50 mph while on highway. there was a vehicle in front of the owner's car who stopped completely and then owner hit the other vehicle in the rear end. the impact was frontal to the owner's vehicle. there were no previous problems with the vehicle. there were injuries. there were injuries to the passenger's chest, neck and back. there was a police report filed. the vehicle manufacturer has not been contacted. the vehicle was a total loss. the occupants were wearing seat belts. *nm *sc
06/08/2002102/01/2001
 On june 8, 2002 i was driving down a major hwy in louisiana. i was driving 70 miles per hour which was the posted speed limit. a car clipped my front end and caused me to go off the highway into the grass. i don't know if my brakes were a problem because they are anti-lock so i'm not sure if this was suppose to happen along with the airbags but when i applied the brakes the van would not stop. i ended up back on the freeway across traffic still going in the same direction, and hit a metal guardrail head on that was located beside the concrete wall that holds up the bridge. the van then bounced off the wall, hit it again then turned around. this is all that i can remember. when my van hit the guard rail my head hit the steering wheel. the airbags on either side did not deploy. my husband hit the dashboard on the passenger side. i have pictures from the crash where the airbags did not even attempt to deploy, i spoke with robert smith at the dealership where the van was towed. he stated that by looking at the van because it has been declared a total loss he'd wished the airbags had deployed , but luckily we all walked away from the crash. he did state that there are several sensors and that they all have to register and hit has to be a head on crash. my comment was going 70 miles per hour and hitting a metal guard rail head on, how much head on do you need?*ak