Mid-west Choppers Motorcycle

Model Motorcycle made by Mid-west Choppers got 4 consumer complains there are 2 investigations as well as 1 recall. Consumer complaints with reference, among others things, to exterior lighting, suspension. The car had one investigation (suspension). There was one recall concerning suspension .

Model 2003

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - REAR
04V108000MID-WEST CHOPPERSfrom 08/01/2002 to 08/01/2003V (Vehicle)3004/13/2004ODIMID-WEST CHOPPERS03/02/200403/10/2004
Defect SummaryCertain motorcycles are equipped with a floating 1 diameter swing arm pivot bolt spacer.
Consequence SummaryThe pivot bolt could bend and possibly fracture, affecting rear wheel alignment and the driver's ability to control the motorcycle, which could result in a crash.
Corrective SummaryDealers will weld a larger pivot bolt spacer to the frame. owner notification began april 13, 2004. owners should contact mid-west at 1-309-342-7433 or www.midwestchoppers.com.
NotesCustomers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION - REAR
PE04007MID-WEST CHOPPERS01/16/200403/18/2004SUDDEN REAR SUSPENSION MISALIGNMENT04V108000
 The subject motorcycles were built using a softail-style frame produced by pro-street frameworks of henryetta, oklahoma.these frames had 1 o.d. free-floating swingarm left-side pivot bolt spacers.due to inadequate pivot bolt support, this design allowed the pivot bolt to deflect and, in at least one instance, fracture.whether the pivot bolt deflected (bent) or fractured, rear wheel alignment was affected and motorcycle control could be compromised, possibly resulting in a crash.in some instances, riders would become aware of the condition because drive belt tension would be reduced and/or the rear tire would rub on the fender.to remedy this condition, mwc has advised the agency that it contacted all affected owners by telephone and made arrangements to have a 1.75 o.d. spacer welded to the swingarm.mwc will follow up with letters to the owners.with this recall, odi is closing this investigation.
PE04007MID-WEST CHOPPERS01/16/200403/18/2004SUDDEN REAR SUSPENSION MISALIGNMENT04E030000
 The subject motorcycles were built using a softail-style frame produced by pro-street frameworks of henryetta, oklahoma.these frames had 1 o.d. free-floating swingarm left-side pivot bolt spacers.due to inadequate pivot bolt support, this design allowed the pivot bolt to deflect and, in at least one instance, fracture.whether the pivot bolt deflected (bent) or fractured, rear wheel alignment was affected and motorcycle control could be compromised, possibly resulting in a crash.in some instances, riders would become aware of the condition because drive belt tension would be reduced and/or the rear tire would rub on the fender.to remedy this condition, mwc has advised the agency that it contacted all affected owners by telephone and made arrangements to have a 1.75 o.d. spacer welded to the swingarm.mwc will follow up with letters to the owners.with this recall, odi is closing this investigation.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - HEADLIGHTS
07/08/20031
 While riding my mid-west choppers motorcycle in the evening, my headlight shorted out and failed. upon inspection it appeared the wiring was poorly installed. this is a safety issue.*ak
08/28/2003800102/21/2003
 My headlamp burned out while traveling at night causing a potential life threatening situation.*ak
SUSPENSION - REAR
09/19/20031600106/21/2003
 On 09/19/03 i was riding my motorcycle when the swingarm assembly failed, nearly throwing me from it. the swingarm pivot bolt was bent or broken, the swingarm was shifted, the tire was contacting the rear fender, the belt frayed, and paint was damaged. i took the motorcycle to a local repair shop. i contacted the manufacturer/seller, mid-west choppers in galesburg, illinois, to authorize warrantee work. they refused to assist. the repair shop, dd custom cycle in gurnee, illinois, contacted them and spoke with chip miyler, owner. he instructed the shop to stop all work. midwest choppers contacted me and claimed they are not responsible for any problems and told me to contact the swingarm/frame manufacturer, pro street frameworks in henryetta, oklahoma. i contacted pro street frameworks. an employee, kevin admitted they were aware of similar problems occurring with other motorcycles manufactured with their swingarm/frame. he sent me a new pivot bolt and spacer to replace the originals. i sent them to the repair shop. the shop engineer believes this is not adequate. the shop now also noticed the rear left frame support was also bent. i contacted pro street frameworks to inform them. i spoke with the owner, danny. he instructed me to send him the swingarm and frame for repair. in order to send the parts the motorcycle had to be disassembled. i instructed the shop and sent the parts. i contacted pro street frameworks over 20 times to check on status and request assistance. none of my messages were returned. i am submitting this request to pursue a serious safety issue. i have never been notified of this known defect by the seller. the failed pivot bolt and spacer design was clearly not adequate. this situation is acknowledged since they sent replacement parts, and attempted to repair my swingarm and frame. fortunately, i am still alive. i hope this situation does not result in someone else's injury or fatality.*ak
08/29/2003800102/21/2003
 I was riding my 2003 mid-west choppers motorcycle on august 29th, 2003. i was traveling about 65 mph when my rear swingarm assembly on my motorcycle failed catastrophically. i almost was thrown from the motorcycle due to the shifting of the swingarm assembly. i contacted the manufacturer of the motorcycle and they instructed me to take the motorcycle to a shop in the area - i did. the shop disassembled the swingarm assembly and found the swingarm pivot bolt to be snapped just where it fits into the bushing. mid-west choppers (galesburg, il) was contacted and instructed me that pro-street frameworks (henryetta, ok) was responsible. i had the shop (dd customs, gurnee, il) contact psfw and psfw admittedly had issues with their traditional v-style swingarm assembly and said they would send a new spacer and bolt. after seeing the new spacer and bolt, it was determined that this fix probably would not make a difference and would put me in just as much risk as before. i am now stuck with and $30,000 motorcycle that is questionably safe at best. mid-west choppers (s. lheureux) instructed me that this was a bad batch from psfw and they were working to recall some of those assemblies. i have never received any correspondence regarding a recall. someone will most likely die because of this swingarm assembly - one that has been sold to numerous individuals who are completely unaware of this situation. please help me prevent any future fatalities due to this unsafe product. the vin is 1p90558psly393558 - a vin mid-west choppers has assured me is valid, however no one else thinks so. sincerely, xxxxxxxxxxxxxxxxxx *la

Car dealers selling


StateCityZipNamePhone
ILGALESBURG61401MID-WEST CHOPPERS309-342-7433
ILGALESBURG61401MIDWEST CHOPPERS309-342-7433