Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| SI-M61-01-12 | 01/01/2012 | 10043725 | Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb | 04/24/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 11/09/2010 | 48000 | ||
| My 2003 mini cooper has almost caught on fire several times, replaced transmision, electrical harness, power steering pump, a/c hoses and a/c service, weel bearings, injection plugs etc....... i still cannot find the real problem why is causing a short, it has almost caugh on fire several times, this car has been the most dangerous car i have ever own, i have never spend so much money on trying to fix any vehicle, right now i'm about $11,500 in costs of repairs, this is a crime to the consumer, i have been reading about a class action lawsuit that is in progress, i hope and pray that we get justice from the maker of mini. | |||
| 08/28/2010 | 53000 | ||
| The upper right hing on the rear hatchdoor of my 2003 mini sheared in half causing the door to spring off and almost hit me on the head. it also poses the risk of the rear hatch door flying off while the car is in motion posing a hazard to other drivers and pedestrians. bmw charged me $700 dollars to replace the hinge and refused to admit responsibility for this defective design. when i checked on the internet it appears that this is a know hazardous defect. the following are emails exhanged by me with bmw which qoute some of the intenet threads on this issue. see e.g. http://www.northamericanmotoring.com/forums/stock-problems-issues/86679-please-lube-rear-hatch-hinges-2.html and http://www.minicooperforums.com/forum/showthread.php?t=2245. moreover, the service manager for mini at the dealership admitted to me that this is a common problem. email: the issue is not the life of a vehicle part but of a design defect and safety flaw. hinges on the hatch lid should not break off endangering owners under normal conditions. the lid almost fell on my head. this seems to be a common problem and my dealer confirmed it. are you going to wait for a lawsuit. moreover, a $700 price tag to replace a $30 dollar hinge is outrageous. these hinges should not fail with normal use and that is all it has been subjected too. if you look on the internet you will see numerous complaints about this problem and my guess is that you have received them as well. this has completely ruined the mini experience for me and i will not be a repeat owner with that attitude. please read them. as you can see you have a serious design flaw that you are ignoring and passing on to the customers. if i do not receive some satisfaction with this i will file a complaint with the nhtsa. on august 28, 2010. the rear hatch door of my mini fell off when being openned becuase the hinge broke in half. this could have been serious but fortunately no one was hurt. | |||