Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
SI-M61-01-1201/01/201210043725Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb04/24/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
06/11/201298000
 Automatic transmission in 2004 mini cooper failure at 98k miles. cost to rebuild quoted at $5k-$8k.
12/08/201152000
 Technically there were 3 incidents with my 04 mini cooper. out of nowhere, while driving down a busy street, the power steering just stopped working. luckily i was in the far right lane, and slowed enough to veer to the roadside and call for assistance. when the car was taken to a mechanic, i was told the power steering pump was bad and needed to be replaced. also, i was told that it happens frequently with mini's. however, i did not ask them to replace my pump, i wanted a second opinion. out of nowhere my car started to drive without any issue whatsoever. i got a second opinion and was told in about a year, it would need to be replaced, but they too mentioned this issue with mini's. i was shocked. weeks later, i was making a left turn and the power steering went out. i barely missed a bus stop on the corner, full of people. shaken, i again called mini and asked about a recall or any procedures toward having one made. obviously, they were unhelpful, but they too divulged that this is a common problem. my car started to drive normally once more, but i drove as little as possible while i continued my research. a third time, i couldn't even get my car out of the driveway and i decided that was it. i was just going to take it to a mini dealership and have the pump replaced. when i called with my situation and then told them i believed my power-steering pump was needing to be replaced, they didn't argue or say they'd look into it, they basically agreed, and gave an estimate. i took it in and they again asked no questions, they didn't look into the problem. $1200 later, i left with no questions answered, with a hole in my pocket. if this is a common problem, it needs to be addressed asap. what if i had hit that bustop full of people, or worse? i can still tell there's something wrong with my steering. mini needs to do a recall. yesterday.
06/15/200890425
 My power steering fails intermittently without notice. eventually a high pitched weeing sound was noticeable. the sound eventually stopped. we turned the car off for the evening. the next morning the battery (only 1 year old) was completely dead. after getting the battery charged and functional, i proceeded to do some research and phone calling to find out the cause of the noise. come to find out the problem is the power steering pump and is something that will need to be replaced.
11/30/20081
 While driving on the freeway my power steering pump died i could hardly change lanes on the freeway, it felt like my steering wheel had locked, turning in any angle was very hard worst than driving a truck, i kept a firm grip with one hand while trying to control the gears, my arms, back, and hand is still hurting, had no warning signals, it wheel just locked up and was very hard to managed i wasnt able to handle the car did not feel safe, did not have full control of handling the steering this is serious protential accident waiting to happen i called the dealer and was told that there were recalls but not for my vin 2004. my mini is now in the repair shop to have the pump replace and the fan. this is a deadly issue and mini should recall and pay for this problem for those of us who had to pay out of pocket we should get refunds, so far out of pocket is over $1100.00, i hope this send a message to the manaufacture that lives are at stake here, great car but not safe to drive without full control. i'm so thankful i didnt have to move quickly out of the way or i would not be here to report this bad experience i lost a day of work trying to get this resolved and the cost of a rental car. *tr