Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 08/11/2012 | 51000 | 1 | |
| Dear nhtsa, i nearly lost my life 3wks back, my car is filled with aftermarket prdt. my cars computer is failed also, which won't alert or record any incident. i tried talking to miniusa&carmax, they wont listen. i have an heart condition now coz of the near death experience. i developed a low high bp 80/103 & fast heartbeat, which i am taking med. after the incident. i wrote letters&posted on their facebook page no response. i need help! i used to be a proud owner of 2008 mini cooper! now my car turned into a death trap! its nothing but a nightmare, so far 3 times car was turned off in the middle of the road & freeway, when it happened i applied my (all three times) break which went to the floor, didn't work, bought the car from carmax with a warranty (extended), also the car has 53,100 miles only! called carmax burbank office no response, then called carmax office of the president after a great deal got response from a rep. now the car is with universal city mini of noho! cars break sys. is an after market prod. my car computer/dash display check engine light or signal comes on every 3-4 months, when it does, the light will stay on for a day or two, then it disappears, when i mentioned this to mini dealership, car key records all the activities of the cars engine and incidents, when the rep. at dealership downloaded the car key, he couldn't find a single incident, then i showed him the pic i took.. he was surprised... this car is nothing but a lemon poorly handled by carmax and mini. this car will kill someone, if you let it drive. please save my life and others. ltrs were sent to carmax&mini usa ceo's tom folliard ceo of carmax,[xxx] and [xxx]. none of them, even bothered to reply, respond or tried to reach out to resolve this matter: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 08/11/2012 | 51000 | ||
| Dear nhtsa, i nearly lost my life 3wks back, my car is filled with aftermarket prdt. my cars computer is failed also, which won't alert or record any incident. i tried talking to miniusa&carmax, they wont listen. i have an heart condition now coz of the near death experience. i developed a low high bp 80/103 & fast heartbeat, which i am taking med. after the incident. i wrote letters&posted on their facebook page no response. i need help! i used to be a proud owner of 2008 mini cooper! now my car turned into a death trap! its nothing but a nightmare, so far 3 times car was turned off in the middle of the road & freeway, when it happened i applied my (all three times) break which went to the floor, didn't work, bought the car from carmax with a warranty (extended), also the car has 53,100 miles only! called carmax burbank office no response, then called carmax office of the president after a great deal got response from a rep. now the car is with universal city mini of noho! cars break sys. is an after market prod. my car computer/dash display check engine light or signal comes on every 3-4 months, when it does, the light will stay on for a day or two, then it dissapears, when i mentioned this to mini dealrship, car key records all the activities of the cars engine and incidents, when the rep. at dealership downloaded the car key, he couldn't find a single incident, then i showed him the pic i took.. he was surprised... this car is nothing but a lemon poorly handled by carmax and mini. this car will kill someone, if you let it drive. please save my life and others. ltrs were sent to carmax&mini usa ceo | |||