Mini Cooper Clubman 2010

Model Cooper Clubman made in 2010 by Mini got 20 consumer complains as well as 17 service bulletins. Consumer complaints with reference, among others things, to electrical system and engine. Technical service bulletines regarding engine and engine cooling and fuel system, gasoline.

Model 2010

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
SIM-12-06-1210/01/201210049421Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a01/15/2013
SIM-17-07-1209/01/201210046979Mini: when a false reading leads to difficulty in starting engine and causes service engine soon lamp to illuminate, internal corrosion is forming in engine coolant temperature sensor, causing inaccurate engine temperature reading due to11/02/2012
ENGINE AND ENGINE COOLING - COOLING SYSTEM
SIM-12-06-1210/01/201210049421Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a01/15/2013
ENGINE AND ENGINE COOLING - ENGINE
SIM-17-09-1208/01/201210046940Mini: inaccurate engine temperature reading due to possible corrosion forming in engine coolant sensors which leads to bridging of contacts causing difficult in starting engine or illumination service engine soon lamp. models r55, r56, r11/01/2012
SIM-12-03-1101/01/201210043873Mini: service engine soon is illuminated due to tank ventilation valve (tev) being jammed open and fuel cap, with evaporative system leakage, was incorrectly installed. *pe04/30/2012
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
SIM-12-03-1101/01/201210043873Mini: service engine soon is illuminated due to tank ventilation valve (tev) being jammed open and fuel cap, with evaporative system leakage, was incorrectly installed. *pe04/30/2012
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
SIM-16-01-0902/01/201210043722Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe04/24/2012
FUEL SYSTEM, OTHER - FUEL FILTER
SIM-16-01-0902/01/201210043722Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe04/24/2012
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
SIM-16-01-1110/01/201110042084Mini: whenever the fuel is being depleted, the gauge fails to reach full position or not update itself when fuel tank is being filled. *pe11/28/2011
LATCHES/LOCKS/LINKAGES
SI-M61-01-1201/01/201210043725Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb04/24/2012
POWER TRAIN - AUTOMATIC TRANSMISSION
SIM-17-08-1208/01/201210046920Mini: internal bridging of contacts by internal corrosion forming on engine coolant temperature sensor, could give inaccurate engine temperature reading leading to difficulty in starting and/or service engine soon being illuminated. model11/01/2012
(PWS)
SIM-12-06-1210/01/201210049421Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a01/15/2013
SIM-17-07-1209/01/201210046979Mini: when a false reading leads to difficulty in starting engine and causes service engine soon lamp to illuminate, internal corrosion is forming in engine coolant temperature sensor, causing inaccurate engine temperature reading due to11/02/2012
SIM-17-08-1208/01/201210046920Mini: internal bridging of contacts by internal corrosion forming on engine coolant temperature sensor, could give inaccurate engine temperature reading leading to difficulty in starting and/or service engine soon being illuminated. model11/01/2012
SIM-11-03-1206/01/201210044699Mini: when resealing engine oil pan, engine oil pan gasket replacement should no longer be used due to causing sealing flange becoming deformed. models r55, r56, r59, r60, r57, and r58. no model years listed. *pe07/25/2012
SIM-11-01-1206/01/201210044680Mini: on certain model vehicles, an engine oil leak may occur, due to the compromised oil pump volume control solenoid valve, from the underside of engine. no model years listed. *pe07/25/2012
UNKNOWN OR OTHER
SI-M61-01-1201/01/201210043725Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb04/24/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/03/201224000
 Shift mechanism froze on several occasions before going in for service on 1/6/12. upon inspection i was told that repair is not considered under warranty. dealer claims that some coffee was spilled inside of cup holder and leaked below which resulted in shorting out of a wire connector and requires the replacement of the shifter assembly. reviewing several complaints from various web sights i determined that this is an ongoing problem with a number of mini owners. in fact an owner reported the exact same complaint back in 2003 where the reported leak was from a screw fastening the cup holder to its supporting unit. this is obviously a safety issue: if the wires can short out they then may cause a dangerous situation to develop and if the shifter freezes, this could result in an even more serious situation. since the apparent leaking through these holders was evident to mini - for a number of years - why haven't they either fixed the potential leak source or printed a warning within their manual: don't put any cup, or other such container into the cup holders as this may result in serious damage to electrical components. aren't cup holders supposed to be designed to hold cups safely. shouldn't there be an expectation that some liquid will spill out during usual driving conditions? if so, why was this design flaw not corrected with consumer complaints occurring for at least eight years?
09/20/200713674
 On 9/20/2011 i pulled on to the highway with my mini and turned on the air conditioner which did not work. this had never happened before and there were no lighted indicator lights. a few minutes later, the temperature gauge light went on and then went off. i turned on the air conditioner and it was now working. several minutes later the temperature light went on again so i turned off the air conditioner, entered the right lane and slowed down. the temperature gauge continued to go on and off and then i smelled smoke. when i looked in my rear-view mirror, i saw dark smoke and then more smoke began to pour our from under my hood. i pulled my car off the road and opened the hood after a while. oil was splattered all over the engine and i noticed that the coolant tank was bone dry. i was towed to hassel mini where my vehicle still is. after inspecting my car, hassel told me they couldn't repair the engine even though my warranty was still in effect. they told me the problem was my fault and i should report it to my insurance company. i was also told it would cost approximately $15,000.00 to replace the engine. i do not understand why hassel will not honor the warranty and i do not understand why a well maintained vehicle should behave like this. my life was endangered in this situation. there are several reasons i believe mini should honor my car's warranty: 1. all required service was performed and records provided. 2. the vehicle had been serviced only 700 miles prior to this incident and found to be in running order. 3. the car had a documented history of faulty indicator lights. 4. there were only 13,674 miles on the car. 5. mini has a history of engine fires.
ENGINE
06/15/201257000
 I was driving on the freeway when the oil light came on, i called the dealer within seconds and asked them if this was a concern. they said to drive it in it was probably just the oil level needing topped out. i continued for about a mile when the engine light came on. i pulled off at the next exit and called them back. the again said to bring it in. i walked around the car before proceeding and noted that the front wheel well,tire and wheel were all soaked with oil( passanger side) . i called them back and requested a tow truck as when i started it up it made an exceptionally loud hammering noise. i iknew that the engine was going to let go if i continued. the dealer took the car in and called me a day or so later to inform that the timeing chain broke a,flattening the valves, messing up the valves and engine block. the told me that it was approx 7,000miles out of warranty. i told them that i had an extended 100,000 service warranty sold to me by the dealer in charleston south caraolina. i was sold this by the finance manager and he made me believe that i was covered. the dealer where i live in dublin ohio, has serviced the car for every required service since it was purchased. they are tryin to get mini to cover the repairs. i had informed them that the odometer alwys reads about 7 to 8 mph faster tham my gps and that the warranty per their instruments would be shorted. the indicated that they would not cut me off in a close situation. the actual power train warranty is 50,000. i have never heard of a timeing chain breaking with even a 100,000 miles on it. i have serviced the car at all appropriate intervals as noted in the service records and i pamper the car. i am 61 yrs old and have had many, many cars and do not drive irresponsibly. i believe fthat this is a known problem by bmw. the mid west auto group has always been exceptional and i have no problems w/them
ENGINE AND ENGINE COOLING
09/20/200713674
 On 9/20/2011 i pulled on to the highway with my mini and turned on the air conditioner which did not work. this had never happened before and there were no lighted indicator lights. a few minutes later, the temperature gauge light went on and then went off. i turned on the air conditioner and it was now working. several minutes later the temperature light went on again so i turned off the air conditioner, entered the right lane and slowed down. the temperature gauge continued to go on and off and then i smelled smoke. when i looked in my rear-view mirror, i saw dark smoke and then more smoke began to pour our from under my hood. i pulled my car off the road and opened the hood after a while. oil was splattered all over the engine and i noticed that the coolant tank was bone dry. i was towed to hassel mini where my vehicle still is. after inspecting my car, hassel told me they couldn't repair the engine even though my warranty was still in effect. they told me the problem was my fault and i should report it to my insurance company. i was also told it would cost approximately $15,000.00 to replace the engine. i do not understand why hassel will not honor the warranty and i do not understand why a well maintained vehicle should behave like this. my life was endangered in this situation. there are several reasons i believe mini should honor my car's warranty: 1. all required service was performed and records provided. 2. the vehicle had been serviced only 700 miles prior to this incident and found to be in running order. 3. the car had a documented history of faulty indicator lights. 4. there were only 13,674 miles on the car. 5. mini has a history of engine fires.
POWER TRAIN
06/15/201257000
 I was driving on the freeway when the oil light came on, i called the dealer within seconds and asked them if this was a concern. they said to drive it in it was probably just the oil level needing topped out. i continued for about a mile when the engine light came on. i pulled off at the next exit and called them back. the again said to bring it in. i walked around the car before proceeding and noted that the front wheel well,tire and wheel were all soaked with oil( passanger side) . i called them back and requested a tow truck as when i started it up it made an exceptionally loud hammering noise. i iknew that the engine was going to let go if i continued. the dealer took the car in and called me a day or so later to inform that the timeing chain broke a,flattening the valves, messing up the valves and engine block. the told me that it was approx 7,000miles out of warranty. i told them that i had an extended 100,000 service warranty sold to me by the dealer in charleston south caraolina. i was sold this by the finance manager and he made me believe that i was covered. the dealer where i live in dublin ohio, has serviced the car for every required service since it was purchased. they are tryin to get mini to cover the repairs. i had informed them that the odometer alwys reads about 7 to 8 mph faster tham my gps and that the warranty per their instruments would be shorted. the indicated that they would not cut me off in a close situation. the actual power train warranty is 50,000. i have never heard of a timeing chain breaking with even a 100,000 miles on it. i have serviced the car at all appropriate intervals as noted in the service records and i pamper the car. i am 61 yrs old and have had many, many cars and do not drive irresponsibly. i believe fthat this is a known problem by bmw. the mid west auto group has always been exceptional and i have no problems w/them
UNKNOWN OR OTHER
09/20/200713674
 On 9/20/2011 i pulled on to the highway with my mini and turned on the air conditioner which did not work. this had never happened before and there were no lighted indicator lights. a few minutes later, the temperature gauge light went on and then went off. i turned on the air conditioner and it was now working. several minutes later the temperature light went on again so i turned off the air conditioner, entered the right lane and slowed down. the temperature gauge continued to go on and off and then i smelled smoke. when i looked in my rear-view mirror, i saw dark smoke and then more smoke began to pour our from under my hood. i pulled my car off the road and opened the hood after a while. oil was splattered all over the engine and i noticed that the coolant tank was bone dry. i was towed to hassel mini where my vehicle still is. after inspecting my car, hassel told me they couldn't repair the engine even though my warranty was still in effect. they told me the problem was my fault and i should report it to my insurance company. i was also told it would cost approximately $15,000.00 to replace the engine. i do not understand why hassel will not honor the warranty and i do not understand why a well maintained vehicle should behave like this. my life was endangered in this situation. there are several reasons i believe mini should honor my car's warranty: 1. all required service was performed and records provided. 2. the vehicle had been serviced only 700 miles prior to this incident and found to be in running order. 3. the car had a documented history of faulty indicator lights. 4. there were only 13,674 miles on the car. 5. mini has a history of engine fires.