Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/09/200978000
 Tl-the contact owns a 2006 mini cooper convertible. while driving approximately 30 mph or less, the contact experienced a slight loss in the power steering. there was no warning indicator illuminated on the instrument panel. the steering wheel maneuvered with difficulty, even though the power steering had not completely failed. the vehicle continued in operation. in addition, a ticking noise would emit from the transmission. the contact planned to take the vehicle to an authorized dealer for diagnosis. also in may of 2009, the engine and clutch were replaced. most recent the dealer was notified of the faulty power steering pump and transmission malfunction and they advised the manufacturer would be informed of the defects. the approximate failure mileage was 44,164 .vf
05/09/200978000
 Tl-the contact owns a 2006 mini cooper convertible. while driving approximately 30 mph or less, the contact experienced a slight loss in the power steering and there was no warning indicator illuminated on the instrument panel. the steering wheel maneuvered with difficulty, even though the power steering had not completely failed. the vehicle continued in operation. in addition, a ticking noise would emit from the transmission. the contact planned to take the vehicle to an authorized dealer for diagnosis. also in may of 2009, the engine and clutch were replaced. most recent the dealer was notified of the faulty power steering pump and transmission malfunction and they advised the manufacturer would be informed of the defects. the approximate failure mileage was 44,164 .js
05/23/201181800
 I had had my car for a week after getting it back after a very expensive transmission replacement when i was driving it and tried to turn onto the highway. it was extremely difficult to make the turn and i narrowly avoided ending up in the bar ditch. upon, getting my vehicle to town i immediately took it to a mechanic. my power steering has failed and i will probably be replacing the whole system at a thousand dollars or more. after paying 6500+ for a transmission that went out through no fault of my own, you can imagine my disappointment and frankly, my disgust. i called the closes mini cooper dealership (about 400 miles away) they offered no helpful information and neglected any mention of the numerous problems with this component, the current investigation, and the class action lawsuit that was filed last fall. i found all that out through my own research on the internet. obviously, i have not repaired this yet because i don't know how i can.
04/30/201170000
 Tl* the contact owns a 2006 mini cooper convertible. the contact stated that while driving, the vehicle would make a loud noise and the power steering would fail. in addition, there was a leak coming from over the power steering pump. the vehicle was taken to a local repair shop who diagnosed that the power steering pump needed to be replaced. the manufacturer was made aware of the failure and referred him to an authorized dealer. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 72,000.
04/30/201170000
 Tl - the contact owns a 2006 mini cooper convertible. the contact stated that while driving the vehicle would make a loud noise and the power steering failed. in addition there was a leak from over top of the power steering pump. the vehicle was taken to a local shop who diagnosed that the power steering pump needed to be replaced. the manufacturer was made aware of the failure who referred him to a dealer. the vehicle was not repaired. the failure mileage was 70,000 and current mileage was 72,000.