Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/01/20121
 I took my 2002 mini cooper s in for a virginia state safety inspection and it failed the inspection because the srs airbag light was illuminated. i took the vehicle to the dealer and they found that the seat belt tensioner and wiring to the seat belt and passenger side airbag were faulty. the dealer is charging me $1,000 to repair the problem. i have seen that there was an investigation pe05053 resulting in bmw acknowledging there is an issue with the faulty wiring and seat belt tensioner. and it states that the electrical resistance is high enough to illuminate the airbag light but does not exceed a limit to set the airbag off. my problem is if the airbag light is illuminated i cannot pass virginia's strict safety inspection and if it is a problem that has been identified by bmw why are they not recalling all vehicles to fix this problem. my vehicle has 81,000 miles on it way under the 150,0000 mile warranty and i am right at the ten year mark.bmw told me that there is not a recall and that there is only a bulletin telling the mechanics that there is an issue to be aware of. bmw would not repair this under a warranty. *tr
08/01/2012
 I took my 2002 mini cooper s in for a virginia state safety inspection and it failed the inspection because the srs airbag light was illuminated. i took the vehicle to the dealer and they found that the seat belt tensioner and wiring to the seat belt and passenger side airbag were faulty. the dealer is charging me $1,000 to repair the problem. i have seen that there was an investigation pe05053 resulting in bmw acknowledging there is an issue with the faulty wiring and seat belt tensioner. and it states that the electrical resistance is high enough to illuminate the airbag light but does not exceed a limit to set the airbag off. my problem is if the airbag light is illuminated i cannot pass virginia's strict safety inspection and if it is a problem that has been identified by bmw why are they not recalling all vehicles to fix this problem. my vehicle has 81,000 miles on it way under the 150,0000 mile warranty and i am right at the ten year mark.bmw told me that there is not a recall and that there is only a bulletin telling the mechanics that there is an issue to be aware of. bmw would not repair this under a warranty.
06/08/201158000
 Air bag warning light stays illuminated after passenger seat was moved. light will not turn off.
12/30/201182000
 While on a short vacation out of town, close to 230 miles from my home, my cooper s' power steering failed and almost cause me an accident. i immediately checked the fluid and saw that there were no visible leaks present. after making arrangements for a rental vehicle, i noticed that the power steering started working correctly again. because of that i proceeded to return home and the steering did not fail for the remainder of the trip. during march of 2012, the power steering failed again, during a commute home from work on friday, may 3rd. to this day, i have no been able to afford additional repairs or diagnostics, because of the monthly payments, insurance, fuel and previous issues of repairs under 75,000 miles including the head gasket, and heater core. regardless of the policies that bmw/mini and the nhtsa have concerning used vehicles, and warranties, absolutely no vehicle produced by an internationally known company or business should be producing such unreliable, unsafe and potentially dangerous motor vehicles and not take immediate responsibility to isolate and terminate the issue rather than ignore and deny responsibility for poorly manufactured products.
10/11/2010145000
 Air bag light stays on. it came on a few months ago and stays on. has been checked by dealer but no known cause
01/01/200820000
 Tl - the contact owns a 2002 mini cooper f. the contact stated that her vehicle air bags lights are illuminated. the vehicle was taken to a local shop who diagnosed that the driver side air bag and attention to harness. they also, advised her to contact the manufacturer because their was a recall for this specific failure . the manufacturer was contacted and they stated that the vehicle identification number was not included on the recall. the vehicle was not repaired. the failure mileage was 20,000 and current mileage was 54,000. pm
01/05/2010119000
 Airbag light on. continuously on. see nhtsa action pe05053 same issues as pe05053, but different cables and connectors in the same circuit are causing the same problem. bmw is not covering these failures under warranty at this time. entire circuit needs to be evaluated
07/22/2008620001
 2002 mini cooper s model. airbag light stays on. has been repaired many times and still stays on, deactivating safety features of the restraint system. this appears to be a very common problem with the mini. bmw needs to issue a recall i feel for our safety... *tr
04/16/20071407/01/2001
 Several, the air bag warning light has illuminated more then ten different times, each time it was repaired by the dealer (westchester bmw/westchester mini) the last fix was after the normal warranty had expired and required much fuss to get it repaired for free. the power steering pump suddenly stopped working while driving on the highway. the radiator fan was replaced two times by me (car out of warranty) even though i complained to the dealer when the car was still quite new about the frequency of the fan motor's starting and stopping which will severely shorten the life of any electric motor. the windshield stress cracked while under warranty and was repaired. the windshield wiped motor has just failed during an incredible rainstorm. *jb
AIR BAGS - FRONTAL
07/22/2008620001
 2002 mini cooper s model. airbag light stays on. has been repaired many times and still stays on, deactivating safety features of the restraint system. this appears to be a very common problem with the mini. bmw needs to issue a recall i feel for our safety... *tr
AIR BAGS - SIDE/WINDOW
10/24/2008920001
 Driver side and head airbag deployed when a bump (pavement at different heights during repaving) in the road was hit by the vehicle. *tr
07/22/2008620001
 2002 mini cooper s model. airbag light stays on. has been repaired many times and still stays on, deactivating safety features of the restraint system. this appears to be a very common problem with the mini. bmw needs to issue a recall i feel for our safety... *tr