Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
01/31/201170111
 2003 mini cooper s with low 70 thousand miles cough fire on january 31 2011 around 4 am in the morning. it was seen to start on the passenger side under airbag and car was completely on fire the front end under the hood and under passenger dash was told failure was abs
07/24/200830000
 Tl*the contact owns a 2003 mini cooper s. while the contact's wife was driving 60 mph, the wheel and tire detached from the vehicle. the vehicle was towed to the dealer and has not been diagnosed at this time. the contact was informed that the cost for the repair would range from $3,000 - $5,000. the affected components were the steering, brakes, suspension, and shocks. a police report was filed and the contact has pictures available. the vin was unknown. the current and failure mileages were 30,000.
10/21/200523000212/14/2002
 1) grinding noise was heard from right rear corner of the car while braking. 2) upon inspection, it was found that the right rear brake pads had worn down completely although the left rear brake pads have approximately 1/2 pad remaining. i had the vehicle towed to the nearest dealer for warranty service. 3) vehicle is currently at global imports mini in atlanta awaiting inspection by a special bmw engineer to determine the cause of this unusual wear of brake components. the brake calipers that operate the brake system are suspected to be defective/faulty. this same problem also occurred on this same vehicle on may 8, 2004. at that time, the vehicle was also sent to global imports in atlanta where the brake pads and rotors were replaced under warranty due to excessive wear for the mileage on the car. however, the brake calipers were not inspected or replaced by global imports at this time. because this has occurred twice on the same vehicle, i do not feel safe driving my vehicle with a suspect brake system. the service manager at global imports (eric peters) has stated that he believes this type of inconsistent uneven brake wear is considered normal photographs taken at the time of recent occurrence are available to show a comparison between the brake pad thickness on both the right and left side of the vehicle. please contact me for these photographs. *nm
SERVICE BRAKES, HYDRAULIC - ANTILOCK
12/23/20042
 Complete failure of the internal controller area network, resulting in blown electronics, service engine soon light, abs light, dsc light and air bag light. cause was apparently a faulty radio. however, a replacement radio failed when installed in the vehicle, bringing more controller area network problems.*ak
12/20/20042
 Dynamic stabilty control, abs and flat tire warning lights illuminated intermitently when starting vehicle and do not go away unless vehicle is restarted. dynamic stability control module fault. *ak
10/18/20032
 Dynamic stabilty control, flat tire and abs lights come on while driving. dealer has replaced dynamic stabilty control module, part 34 51 6 765 289. also found left front wheel speed sensor crushed between subframe and car. replaced part 34 52 6 756 384. *ak