Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| SI-M-61-02-08 | 10/01/2008 | 10028385 | Mini: to improve customer satisfaction with frm related complaints, an enhancement technical support (teileclearing) process has been developed to help identify the root causes of these complaints. *pe | 03/27/2009 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SIM-12-07-12 | 06/01/2012 | 10044719 | Mini: there is a software error causing the service engine soon light to be illuminated that is related to valvetronic diagnostics. models r55, r56, r58, r57, r60, r59. no model years listed. *pe | 07/26/2012 | |
| SI-M-61-02-08 | 10/01/2008 | 10028385 | Mini: to improve customer satisfaction with frm related complaints, an enhancement technical support (teileclearing) process has been developed to help identify the root causes of these complaints. *pe | 03/27/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/20/2010 | 24552 | ||
| 2008 mini cooper s. the vehicle had a complete electrical and engine failure with no notice. while driving on interstate 287 in nj with absolutely no notice the car lost total power. every warning light illuminated on the dash, all gauges dropped to zero, no power whatsoever from the engine, no way to open windows or door locks as their was a complete and total electrical and mechanical failure of this vehicle - there was absolutely no notice. one moment the vehicle was operating normally and the next i had complete and total mechanical, engine and electrical failure rendering the car disabled and without power in the middle lane of interstate 287 south in morristown nj. vehicle brought to mini dealer; vehicle there for almost 2 weeks-supposedly fixed. the same problem happened a second time within 100 miles of that first service. vehicle brought to mini dealer again. happend a third time for the service technician while he drove the car home from princeton to pa. vehicle was at mini for another 2 and one half weeks. now they say it is fixed and i do not feel confident they are correct. this problem is without warning and leaves the vehicle permanently disabled in a total and complete way that can lead to serious injury or death for the occupants. mini customer service was abhorrent. they would not return calls and stalled time and again when asked to repurchse this vehicle which is clearly unsafe. they will do nothing. the nhtsa must investigate. the only part they tell me is wrong is the footwell module but will be no more specific. mini must be held accountable for this defect and failure; this is of very serious nature. again, the car completely fails-everything-engine, electrical, all power you can not open door locks, windows or the rear hatch. the engine losses all power. please investigate. | |||
| 09/04/2009 | 10730 | 1 | |
| 2008 mini cooper s causes fire whilst parked in the garage at 2am, burns down another car and property. the sugar land, texas fire department reports the cause of origin of the fire is suspected from mini cooper. *tr | |||
| 04/27/2009 | 4500 | 1 | |
| Car will not start, leaving you stranded. pushing in clutch then start button, and nothing. first time was 5 weeks ago, towed to dealer, did tests, found no problem. happened again on 4/23/2009, giggled dead man switch on clutch pedal and then started. happened again 4/27/2009, tried giggle thing, nothing this time. sat overnight, then started. only common factor has been on warm spring days around 90 degrees. will be taking back to dealer. *tr | |||