Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/23/2012 | 62100 | 1 | |
| Vehicle was taken to dealership in feb 2012 for a rattling noise. service center at braman miami said that they could not duplicate the noise, so it was assumed they found nothing wrong with the vehicle. prior to this, the vehicle had been in the shop 2-3 times due engine malfunction light, rough idle at cold start and loss of turbo power due to leakage in turbo oil feed lines. this was repaired in early 2012/late 2011. in december of 2012, while driving the rattling noise of the complaint in feb 2012 intensified and oil light illuminated while driving. car was pulled over to safe location. once car was stopped, the engine malfunction light also illuminated. driver checked oil level, which appeared low but within the marks on the dipstick. oil splatter was observed on the hood and on engine. rubber gasket feeding to engine was observed to be displaced where oil appeared to have leaked out. vehicle was towed to braman miami. service department reported that failure was caused by timing chain/tensioner issue. service dept is charging 17k usd for repairs as it is not found to be under the scope of warranty of previous repairs to the turbo oil feed lines. mini has been contacted to see if any relief can be provided as this seems to be a common issue with these vehicles. *tr | |||
| 12/23/2012 | 62100 | ||
| Vehicle was taken to dealership in feb 2012 for a rattling noise. service center at braman miami said that they could not duplicate the noise, so it was assumed they found nothing wrong with the vehicle. prior to this, the vehicle had been in the shop 2-3 times due engine malfunction light, rough idle at cold start and loss of turbo power due to leakage in turbo oil feed lines. this was repaired in early 2012/late 2011. in december of 2012, while driving the rattling noise of the complaint in feb 2012 intensified and oil light illuminated while driving. car was pulled over to safe location. once car was stopped, the engine malfunction light also illuminated. driver checked oil level, which appeared low but within the marks on the dipstick. oil splatter was observed on the hood and on engine. rubber gasket feeding to engine was observed to be displaced where oil appeared to have leaked out. vehicle was towed to braman miami. service department reported that failure was caused by timing chain/tensioner issue. service dept is charging 17k usd for repairs as it is not found to be under the scope of warranty of previous repairs to the turbo oil feed lines. mini has been contacted to see if any relief can be provided as this seems to be a common issue with these vehicles. | |||
| 09/29/2012 | 52000 | 1 | |
| The timing tensioner on my mini cooper s backed out, resulting in a massive oil loss while at highway speeds. this is apparently a known issue by mini, but no known recall has been issued at this point. *tr | |||
| 09/29/2012 | 52000 | ||
| The timing tensioner on my mini cooper s backed out, resulting in a massive oil loss while at highway speeds. this is apparently a known issue by mini, but no known recall has been issued at this point. | |||
| 05/16/2012 | 57120 | ||
| Timing belt failure due to restrictor belt defect. | |||
| 04/23/2011 | 30147 | ||
| While driving vehicle, oil started to drain in large quantities over the street. steady stream about 2 inches wide was visible on the street once vehicle was stopped. oil light came one approximately 5 minutes after oil spin was noted. car was moved to safe location once oil light came on. engine would not restart. notes from knauz mini service manager: found timing chain tensioner walking out of position causing oil to come out of cylinder head. cleaned oil residue and replaced timing chain tensioners. due to lack of proper tension of timing chain tensioner checked timing. | |||
| 02/03/2012 | 44463 | ||
| While driving the vehicle the abruptly halted causing me to vere off to the side of the road so that it could be stopped somewhere safe. vehicle would not restart, no warning lights of any sort were present prior to this incident. vehicle needed to be pushed to a location to allow it to be towed. details of service provided from knauz mini as as follows: found car not starting, during fault inspection found fault for exhaust cam sensor not reading. found exhaust cam not moving through oil cap on valve cover. removed valve cover for cylinder, found timing chain to be broken causing exhaust cam timing chain sproket to break off exhaust cam. found the timing chain breaking causing damage to complete engine due to timing chain breaking in two pieces. found lower crank damaged from timing chain wedging in between block and timing chain cover area. removed complete engine and replaced, note during removal of sub-frame bolts on rail found treds to be damaged from factory (subframe never removed before) while being installed. re-tapped treds and replaced both bolts. test drove car with new motor overnight no further problems found. | |||
| 04/23/2011 | 30147 | ||
| While driving vehicle, oil started to drain in large quantities over the street. steady stream about 2 inches wide was visible on the street once vehicle was stopped. oil light came one approximately 5 minutes after oil spin was noted. car was moved to safe location once oil light came on. engine would not restart. notes from knauz mini service manager: found timing chain tensioner walking out of position causing oil to come out of cylinder head. cleaned oil residue and replaced timing chain tensioners. due to lack of proper tension of timing chain tensioner checked timing. | |||
| 02/03/2012 | 44463 | ||
| While driving the vehicle the abruptly halted causing me to vere off to the side of the road so that it could be stopped somewhere safe. vehicle would not restart, no warning lights of any sort were present prior to this incident. vehicle needed to be pushed to a location to allow it to be towed. details of service provided from knauz mini as as follows: found car not starting, during fault inspection found fault for exhaust cam sensor not reading. found exhaust cam not moving through oil cap on valve cover. removed valve cover for cylinder, found timing chain to be broken causing exhaust cam timing chain sproket to break off exhaust cam. found the timing chain breaking causing damage to complete engine due to timing chain breaking in two pieces. found lower crank damaged from timing chain wedging in between block and timing chain cover area. removed complete engine and replaced, note during removal of sub-frame bolts on rail found treds to be damaged from factory (subframe never removed before) while being installed. re-tapped treds and replaced both bolts. test drove car with new motor overnight no further problems found. | |||
| 04/23/2011 | 30147 | ||
| While driving vehicle, oil started to drain in large quantities over the street. steady stream about 2 inches wide was visible on the street once vehicle was stopped. oil light came one approximately 5 minutes after oil spin was noted. car was moved to safe location once oil light came on. engine would not restart. notes from knauz mini service manager: found timing chain tensioner walking out of position causing oil to come out of cylinder head. cleaned oil residue and replaced timing chain tensioners. due to lack of proper tension of timing chain tensioner checked timing. | |||
| 02/03/2012 | 44463 | ||
| While driving the vehicle the abruptly halted causing me to vere off to the side of the road so that it could be stopped somewhere safe. vehicle would not restart, no warning lights of any sort were present prior to this incident. vehicle needed to be pushed to a location to allow it to be towed. details of service provided from knauz mini as as follows: found car not starting, during fault inspection found fault for exhaust cam sensor not reading. found exhaust cam not moving through oil cap on valve cover. removed valve cover for cylinder, found timing chain to be broken causing exhaust cam timing chain sproket to break off exhaust cam. found the timing chain breaking causing damage to complete engine due to timing chain breaking in two pieces. found lower crank damaged from timing chain wedging in between block and timing chain cover area. removed complete engine and replaced, note during removal of sub-frame bolts on rail found treds to be damaged from factory (subframe never removed before) while being installed. re-tapped treds and replaced both bolts. test drove car with new motor overnight no further problems found. | |||
| 04/23/2011 | 30147 | ||
| While driving vehicle, oil started to drain in large quantities over the street. steady stream about 2 inches wide was visible on the street once vehicle was stopped. oil light came one approximately 5 minutes after oil spin was noted. car was moved to safe location once oil light came on. engine would not restart. notes from knauz mini service manager: found timing chain tensioner walking out of position causing oil to come out of cylinder head. cleaned oil residue and replaced timing chain tensioners. due to lack of proper tension of timing chain tensioner checked timing. | |||
| 02/03/2012 | 44463 | ||
| While driving the vehicle the abruptly halted causing me to vere off to the side of the road so that it could be stopped somewhere safe. vehicle would not restart, no warning lights of any sort were present prior to this incident. vehicle needed to be pushed to a location to allow it to be towed. details of service provided from knauz mini as as follows: found car not starting, during fault inspection found fault for exhaust cam sensor not reading. found exhaust cam not moving through oil cap on valve cover. removed valve cover for cylinder, found timing chain to be broken causing exhaust cam timing chain sproket to break off exhaust cam. found the timing chain breaking causing damage to complete engine due to timing chain breaking in two pieces. found lower crank damaged from timing chain wedging in between block and timing chain cover area. removed complete engine and replaced, note during removal of sub-frame bolts on rail found treds to be damaged from factory (subframe never removed before) while being installed. re-tapped treds and replaced both bolts. test drove car with new motor overnight no further problems found. | |||
| 04/23/2011 | 30147 | ||
| While driving vehicle, oil started to drain in large quantities over the street. steady stream about 2 inches wide was visible on the street once vehicle was stopped. oil light came one approximately 5 minutes after oil spin was noted. car was moved to safe location once oil light came on. engine would not restart. notes from knauz mini service manager: found timing chain tensioner walking out of position causing oil to come out of cylinder head. cleaned oil residue and replaced timing chain tensioners. due to lack of proper tension of timing chain tensioner checked timing. | |||
| 02/03/2012 | 44463 | ||
| While driving the vehicle the abruptly halted causing me to vere off to the side of the road so that it could be stopped somewhere safe. vehicle would not restart, no warning lights of any sort were present prior to this incident. vehicle needed to be pushed to a location to allow it to be towed. details of service provided from knauz mini as as follows: found car not starting, during fault inspection found fault for exhaust cam sensor not reading. found exhaust cam not moving through oil cap on valve cover. removed valve cover for cylinder, found timing chain to be broken causing exhaust cam timing chain sproket to break off exhaust cam. found the timing chain breaking causing damage to complete engine due to timing chain breaking in two pieces. found lower crank damaged from timing chain wedging in between block and timing chain cover area. removed complete engine and replaced, note during removal of sub-frame bolts on rail found treds to be damaged from factory (subframe never removed before) while being installed. re-tapped treds and replaced both bolts. test drove car with new motor overnight no further problems found. | |||