Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| BRAKES | |||
| 08/01/2011 | 32000 | ||
| Reported brake light on to mini dealer in sacramento ca. service stated the brakes were ok, light just needed to be reset. light continued to come on five more times. each time, i took the car to the dealer service department and the service consultants reset the light. december 2011 at 37,000 miles reported brake light on again. dealer checked and reported that i needed brakes, unfortunately, no longer covered under 36,000 mile warranty. when i pointed out that i had reported the brake problem on five separate occassions, starting while the car was still under the 36,000 mile warranty, service manager stated there was nothing that could be done, placing blame on bmw's policy and adding that dealers are loosing money because bmw won't cover warranty repair. i worked my up through the dealer management, and finally a manger agreed to pick up the cost of the new brakes, albeit, quite rudely, even raising his voice stating, will that make you happy now? this was a potential safety issue. i unknowingly drove the car for three months and approximately 5,000 miles needing brakes. dealer clearly waited until the warranty expired to even look at the brakes. | |||