Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ENGINE AND ENGINE COOLING
12V008000BMW OF NORTH AMERICA, LLCfrom 07/26/2007 to 10/27/2010V (Vehicle)88911ODIBMW OF NORTH AMERICA, LLC01/11/201201/12/2012
Defect SummaryBmw is recalling certain model year 2007-2011 mini cooper s, 2008-2011 mini cooper s clubman, 2009-2011 mini cooper s convertible, 2009-2011 mini cooper jcw, 2009-2011 mini cooper jcw clubman, 2009-2011 cooper jcw convertible, and 2011 cooper s countryman passenger cars manufactured from november 14, 2006, through january 18, 2011. the electric auxiliary water pump that cools the turbocharger has an electronic circuit board that can malfunction and overheat.
Consequence SummaryThe circuit board may smolder which could result in a vehicle fire.
Corrective SummaryBmw will notify owners, and dealers will replace the water pump free of charge. the safety recall is expected to begin during february 2012. owners may contact bmw at 1-866-275-6464.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - COOLING SYSTEM
SIM-17-01-1002/01/201110040741Bmw: engine too hot message is displayed with stored trouble codes. the water pump doesnt power up. *rm09/12/2011
SIM-17-01-1002/01/201110040741Ready09/12/2011
ENGINE AND ENGINE COOLING - ENGINE
SI-M51-02-1202/01/201210043724Mini: installation of a heat shield for the bonnet intake air grill. *kb04/24/2012
SIM-13-06-1010/01/201010035884Mini: teileclearing for n14/n18 engine drivability and fuel system. enhanced technical support (teileclearing) process has been developed to help identify the root causes ofcustomer complaints relating to the n14/n18 drivability and fuel03/07/2011
SI-M-11-01-0903/01/200910030669Mini: when replacing the cylinder head cover on a vehicle equipped with the new n14 engine, the cover will look different in appearance. the replacement cover is now equipped with a crankcase ventilation system pressure relief valve. no11/09/2009
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV)
SIM-11-07-0811/01/201010037305Bmw: description and specifications of crankcase ventilation system. *rm05/18/2011
SIM-11-07-0811/01/201010037305Ready05/18/2011

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ENGINE AND ENGINE COOLING
PE11036BMW OF NORTH AMERICA, LLC10/11/201106/11/2012Engine compartment fire12V161000
 In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump
PE11036BMW OF NORTH AMERICA, LLC10/11/201106/11/2012Engine compartment fire12V008000
 In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump
PE11036BMW OF NORTH AMERICA, LLC10/11/201106/11/2012Engine compartment fire12V166000
 In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump

Consumer Complaints

Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
04/27/201258000
 Vehicle failed due to issue with the timing chain tensioner. this caused the timing chain guides to break and drop into the oil pan. entire engine may need to be replaced. engine failed as i was pulling out onto a very busy street (7th street in phoenix az) leaving me stranded and unable to move in traffic. the car had to be pushed onto a side street.
01/10/201250000
 Tl* the contact owns a 2009 mini cooper s clubman. the contact received notification of nhtsa campaign id number: 12v008000 (engine and engine cooling). the contact stated that she was unable to secure an appointment for recall repairs due to a lack in availability of the necessary parts. the contact called two dealer locations and neither dealer had the parts needed to complete the recall repair readily available. the vehicle was not repaired. the failure and current mileage was 50,000.
01/10/201250000
 Tl- the contact owns a 2009 mini cooper s clubman. the contact received notification of nhtsa campaign id number: 12v008000 (engine and engine cooling). the contact stated that she was unable to secure an appointment for recall repairs due to a lack in availability of the necessary parts. the contact called two dealer locations and neither dealer had the parts needed to complete the recall repair readily available. the vehicle was not repaired. the failure and current mileage was 50,000. kmj
01/10/201250000
 Tl- the contact owns a 2009 mini cooper s clubman. the contact received the nhtsa campaign id number: 12v008000 (engine and engine cooling) recall. the contact stated that she was unable to make any appointment to have the recall repaired on the vehicle, due to the lack of availability of parts. the manufacturer was not contacted. the contact called two dealer locations and neither dealerships had the parts available. the vehicle was not repaired. the failure and current mileage was 50,000. nw
12/15/201151000
 2009 mini clubman s... timing chain needs replaced at 51000. 1000 miles out of warranty. mini will not take responsibility. this is poor engineering and even poorer lack of accountability from mini for a known, documented, and very frequent problem.
09/07/201138500
 After driving to work for 30 minutes, i parked my car. i thought i smelled something as i walked away, so i stopped an looked, but i did not see anything. five minutes after walking into my building, someone told me my car was on fire. the first witness to see something (a co-worker) said he saw something on fire drop from the bottom of the car. when i ran outside, the car was putting off a significant amount of smoke. we tried to use a fire extinguisher, to no end, and within minutes we were seeing flames. five minutes later, the front of the car was engulfed in fire. it was fast and hot. the fire department put it out, but it was a total loss. i have photo documentation of the event.
ENGINE AND ENGINE COOLING - ENGINE
12/19/201044406
 Tensioner failure 44,406 miles. causing engine damage. almost in accdident becuase of falure. from dealer learned that andother mini cooper s had the same failure. mini knows of the tensioner problem and has not fixed it.
08/01/20102000
 Loud knocking diesel sound on cold start
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER
11/20/2012202681
 Recall campaign no: 12v-008 electric auxiliary water pump http://www-odi.nhtsa.dot.gov/defects/results.cfm the national highway traffic safety administration website says we are also notified to take the vehicle to a bmw dealer for repair. why cannot i not do this? we have a bmw dealer in boise. owners of the recalled vehicles are notified to take their vehicle to a bmw dealer, who will replace the auxiliary water pump to prevent any incidents related to this issue. this preliminary evaluation is closed. the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers (odi nos.): 10286597, 10286663, 10289793, 10310677, 10314796, 10342365, 10394808, 10394192, 10403982, 10418325, 10422646, 10429003. i cannot tell you how many hours i have spent on the phone with mini, mini of murray, and mini roadside assistance, my local bmw dealer, and several repair shops and a tow trucking company.mini is completely leaving those customers in the lurch that do not have mini dealers in their state. now mini of murray is telling me that if i fix my car in boise after i have received the recall notice that i am still on the hook for paying for this even if a mini dealer were to inspect the repair from another repair shop. how is this legal? all i want is to have the repair done as soon as possible and be reimbursed for it, without having to drive a potentially dangerous vehicle 700 miles to do it. it's a serious waste of resources, time and money! someone please do something to make this right without telling me that there's nothing they can do.? *tr

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