Mini Cooper S Convertible 2011

Model Cooper S Convertible made in 2011 by Mini got 4 consumer complains, 3 investigations there is 1 recall as well as 23 service bulletins. Consumer complaints with reference to electrical system. . Technical service bulletines regarding electrical system, engine and engine cooling and fuel system, gasoline. The car had one investigation (engine and engine cooling). There was one recall concerning engine and engine cooling .

Model 2011

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ENGINE AND ENGINE COOLING
12V008000BMW OF NORTH AMERICA, LLC V (Vehicle)88911ODIBMW OF NORTH AMERICA, LLC01/11/201201/12/2012
Defect SummaryBmw is recalling certain model year 2007-2011 mini cooper s, 2008-2011 mini cooper s clubman, 2009-2011 mini cooper s convertible, 2009-2011 mini cooper jcw, 2009-2011 mini cooper jcw clubman, 2009-2011 cooper jcw convertible, and 2011 cooper s countryman passenger cars manufactured from november 14, 2006, through january 18, 2011. the electric auxiliary water pump that cools the turbocharger has an electronic circuit board that can malfunction and overheat.
Consequence SummaryThe circuit board may smolder which could result in a vehicle fire.
Corrective SummaryBmw will notify owners, and dealers will replace the water pump free of charge. the safety recall is expected to begin during february 2012. owners may contact bmw at 1-866-275-6464.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
SIM-12-07-1206/01/201210044719Mini: there is a software error causing the service engine soon light to be illuminated that is related to valvetronic diagnostics. models r55, r56, r58, r57, r60, r59. no model years listed. *pe07/26/2012
ENGINE AND ENGINE COOLING
SIM-12-06-1210/01/201210049421Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a01/15/2013
SIM-17-07-1209/01/201210046979Mini: when a false reading leads to difficulty in starting engine and causes service engine soon lamp to illuminate, internal corrosion is forming in engine coolant temperature sensor, causing inaccurate engine temperature reading due to11/02/2012
SIM-17-06-1209/01/201210046779Mini: on engine coolant temperature sensor, internal corrosion might be forming, causing a false, inaccurate engine temperature reading, leading to difficulty in starting engine and/or a service engine soon illumination. models 2010-201210/23/2012
ENGINE AND ENGINE COOLING - COOLING SYSTEM
SIM-12-06-1210/01/201210049421Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a01/15/2013
ENGINE AND ENGINE COOLING - ENGINE
SIM-17-06-1209/01/201210046779Mini: on engine coolant temperature sensor, internal corrosion might be forming, causing a false, inaccurate engine temperature reading, leading to difficulty in starting engine and/or a service engine soon illumination. models 2010-201210/23/2012
SIM-12-03-1101/01/201210043873Mini: service engine soon is illuminated due to tank ventilation valve (tev) being jammed open and fuel cap, with evaporative system leakage, was incorrectly installed. *pe04/30/2012
SI-M51-02-1202/01/201210043724Mini: installation of a heat shield for the bonnet intake air grill. *kb04/24/2012
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
SIM-13-02-1101/01/201210043877Mini: the tank ventilation valve (purge valve) no longer needs to be replaced due to improved results of teileclearing. *pe04/30/2012
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
SIM-12-03-1101/01/201210043873Mini: service engine soon is illuminated due to tank ventilation valve (tev) being jammed open and fuel cap, with evaporative system leakage, was incorrectly installed. *pe04/30/2012
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
SIM-16-01-0902/01/201210043722Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe04/24/2012
FUEL SYSTEM, OTHER - FUEL FILTER
SIM-16-01-0902/01/201210043722Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe04/24/2012
LATCHES/LOCKS/LINKAGES
SI-M61-01-1201/01/201210043725Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb04/24/2012
POWER TRAIN - AUTOMATIC TRANSMISSION
SIM-17-08-1208/01/201210046920Mini: internal bridging of contacts by internal corrosion forming on engine coolant temperature sensor, could give inaccurate engine temperature reading leading to difficulty in starting and/or service engine soon being illuminated. model11/01/2012
(PWS)
SIM-12-06-1210/01/201210049421Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a01/15/2013
SIM-17-07-1209/01/201210046979Mini: when a false reading leads to difficulty in starting engine and causes service engine soon lamp to illuminate, internal corrosion is forming in engine coolant temperature sensor, causing inaccurate engine temperature reading due to11/02/2012
SIM-17-08-1208/01/201210046920Mini: internal bridging of contacts by internal corrosion forming on engine coolant temperature sensor, could give inaccurate engine temperature reading leading to difficulty in starting and/or service engine soon being illuminated. model11/01/2012
SIM-17-06-1209/01/201210046779Mini: on engine coolant temperature sensor, internal corrosion might be forming, causing a false, inaccurate engine temperature reading, leading to difficulty in starting engine and/or a service engine soon illumination. models 2010-201210/23/2012
SIM-11-05-1209/01/201210046760Mini: the timing chain tensioner developed an oil leak at mounting location, which was caused by the seal ring material being too soft, resulting in tension lost during tightening sequence of timing chain tensioner. model 2010-2011 r55,10/23/2012
SIM-12-07-1206/01/201210044719Mini: there is a software error causing the service engine soon light to be illuminated that is related to valvetronic diagnostics. models r55, r56, r58, r57, r60, r59. no model years listed. *pe07/26/2012
SIM-11-03-1206/01/201210044699Mini: when resealing engine oil pan, engine oil pan gasket replacement should no longer be used due to causing sealing flange becoming deformed. models r55, r56, r59, r60, r57, and r58. no model years listed. *pe07/25/2012
SIM-11-01-1206/01/201210044680Mini: on certain model vehicles, an engine oil leak may occur, due to the compromised oil pump volume control solenoid valve, from the underside of engine. no model years listed. *pe07/25/2012
UNKNOWN OR OTHER
SI-M61-01-1201/01/201210043725Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb04/24/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ENGINE AND ENGINE COOLING
PE11036BMW OF NORTH AMERICA, LLC10/11/201106/11/2012Engine compartment fire12V161000
 In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump
PE11036BMW OF NORTH AMERICA, LLC10/11/201106/11/2012Engine compartment fire12V166000
 In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump
PE11036BMW OF NORTH AMERICA, LLC10/11/201106/11/2012Engine compartment fire12V008000
 In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/01/201219000
 Tl-the contact owns a 2011 mini cooper convertible. the contact stated that the front driver side door would not unlock when using the key fob. in order to enter the vehicle, the contact had to use the front passenger door. the vehicle was taken to an authorized dealer and the contact was informed that no failure was present. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 19,000. kmj
01/01/201219000
 Tl-the contact owns a 2011 mini cooper convertible. the contact stated that the front driver's door would not unlock when using the key fob. in order to enter the vehicle, the contact had to use the front passenger door. the vehicle was taken to an authorized dealer and the contact was informed that no failure was present. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 19,000. sm.