Mini Cooper S Countryman
Model Cooper S Countryman made by Mini got 8 consumer complains, 3 investigations there is 1 recall as well as 15 service bulletins. Consumer complaints with reference to power train. . Technical service bulletines regarding electrical system, engine and engine cooling and fuel system, gasoline. The car had one investigation (engine and engine cooling). There was one recall concerning engine and engine cooling .
Model 2011
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 12V008000 | BMW OF NORTH AMERICA, LLC | V (Vehicle) | 88911 | ODI | BMW OF NORTH AMERICA, LLC | 01/11/2012 | 01/12/2012 | |||||||||
| Defect Summary | Bmw is recalling certain model year 2007-2011 mini cooper s, 2008-2011 mini cooper s clubman, 2009-2011 mini cooper s convertible, 2009-2011 mini cooper jcw, 2009-2011 mini cooper jcw clubman, 2009-2011 cooper jcw convertible, and 2011 cooper s countryman passenger cars manufactured from november 14, 2006, through january 18, 2011. the electric auxiliary water pump that cools the turbocharger has an electronic circuit board that can malfunction and overheat. | |||||||||||||||
| Consequence Summary | The circuit board may smolder which could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Bmw will notify owners, and dealers will replace the water pump free of charge. the safety recall is expected to begin during february 2012. owners may contact bmw at 1-866-275-6464. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SIM-12-07-12 | 06/01/2012 | 10044719 | Mini: there is a software error causing the service engine soon light to be illuminated that is related to valvetronic diagnostics. models r55, r56, r58, r57, r60, r59. no model years listed. *pe | 07/26/2012 | |
| ENGINE AND ENGINE COOLING | |||||
| SIM-12-06-12 | 10/01/2012 | 10049421 | Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a | 01/15/2013 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| SIM-12-06-12 | 10/01/2012 | 10049421 | Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a | 01/15/2013 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SIM-12-03-11 | 01/01/2012 | 10043873 | Mini: service engine soon is illuminated due to tank ventilation valve (tev) being jammed open and fuel cap, with evaporative system leakage, was incorrectly installed. *pe | 04/30/2012 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| SIM-12-03-11 | 01/01/2012 | 10043873 | Mini: service engine soon is illuminated due to tank ventilation valve (tev) being jammed open and fuel cap, with evaporative system leakage, was incorrectly installed. *pe | 04/30/2012 | |
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||||
| SIM-16-01-09 | 02/01/2012 | 10043722 | Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe | 04/24/2012 | |
| FUEL SYSTEM, OTHER - FUEL FILTER | |||||
| SIM-16-01-09 | 02/01/2012 | 10043722 | Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe | 04/24/2012 | |
| LATCHES/LOCKS/LINKAGES | |||||
| SI-M61-01-12 | 01/01/2012 | 10043725 | Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb | 04/24/2012 | |
| (PWS) | |||||
| SIM-12-06-12 | 10/01/2012 | 10049421 | Mini: engine coolant temperature sensor, now an individual component due to change in wiring harness and replacement of harness has two separate two pin connectors, where one for coolant temperature sensor and other coolant thermostat. a | 01/15/2013 | |
| SIM-11-05-12 | 09/01/2012 | 10046760 | Mini: the timing chain tensioner developed an oil leak at mounting location, which was caused by the seal ring material being too soft, resulting in tension lost during tightening sequence of timing chain tensioner. model 2010-2011 r55, | 10/23/2012 | |
| SIM-12-07-12 | 06/01/2012 | 10044719 | Mini: there is a software error causing the service engine soon light to be illuminated that is related to valvetronic diagnostics. models r55, r56, r58, r57, r60, r59. no model years listed. *pe | 07/26/2012 | |
| SIM-11-03-12 | 06/01/2012 | 10044699 | Mini: when resealing engine oil pan, engine oil pan gasket replacement should no longer be used due to causing sealing flange becoming deformed. models r55, r56, r59, r60, r57, and r58. no model years listed. *pe | 07/25/2012 | |
| SIM-11-01-12 | 06/01/2012 | 10044680 | Mini: on certain model vehicles, an engine oil leak may occur, due to the compromised oil pump volume control solenoid valve, from the underside of engine. no model years listed. *pe | 07/25/2012 | |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| SIM-31-01-12 | 05/01/2012 | 10044299 | Mini: on certain vehicles, the front axle control arms, during assembly process, was installed where the inner ball joint rubber boots are improperly positioned and wear prematurely. *pe | 06/06/2012 | |
| UNKNOWN OR OTHER | |||||
| SI-M61-01-12 | 01/01/2012 | 10043725 | Mini: after drive-away locking activates, it is not possible to unlock the boot. *kb | 04/24/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| PE11036 | BMW OF NORTH AMERICA, LLC | 10/11/2011 | 06/11/2012 | Engine compartment fire | 12V166000 | |
| In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump | ||||||
| PE11036 | BMW OF NORTH AMERICA, LLC | 10/11/2011 | 06/11/2012 | Engine compartment fire | 12V161000 | |
| In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump | ||||||
| PE11036 | BMW OF NORTH AMERICA, LLC | 10/11/2011 | 06/11/2012 | Engine compartment fire | 12V008000 | |
| In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/20/2012 | 18000 | 1 | |
| At 18xxx miles the clutch is gone. transfer case found defective. the clutch has been failing on the all4 models all across the country and dealers are blaming user error, even as fast as 1500 miles. $2500 for a new clutch on a brand new vehicle is absurd. *tr | |||
| 09/20/2012 | 18000 | ||
| At 18xxx miles the clutch is gone. transfer case found defective. the clutch has been failing on the all4 models all across the country and dealers are blaming user error, even as fast as 1500 miles. $2500 for a new clutch on a brand new vehicle is absurd. | |||
| 05/21/2012 | 4965 | ||
| 2011 mini countryman s all4 manual transmission after repeated incidents of the clutch smoking under heavy use, and reporting said incidents to the dealer, and having the dealer inspect the car and claim all was fine, the clutch finally wore down sufficiently and required replacement at only 4965 miles. we are very experienced drivers of manual transmissions and did not abuse the clutch in any way. mini usa completed the repair under warranty as a goodwill measure. there are numerous accounts of premature clutch wear/failure on mini enthusiast web sites and even national automobile publications experienced same (automobile magazine's long term test car had clutch failure at 15k miles). | |||