Mini Jcw 2009-2011
Model Jcw made by Mini got 14 consumer complains, 3 investigations there are 2 recalls as well as 8 service bulletins. Consumer complaints with reference, among others things, to air bags, engine and engine and engine cooling. Technical service bulletines regarding engine and engine cooling, fuel system, other and steering. The car had one investigation (engine and engine cooling). There were some recalls concerningengine and engine cooling, service brakes, hydraulic.
Car model
| Name | Recalls | Bulletins | Investigations | Consumer Complaints |
|---|---|---|---|---|
| Mini Jcw 2009 | 2 | 8 | 3 | 14 |
| Mini Jcw 2010 | 1 | 5 | 3 | 0 |
| Mini Jcw 2011 | 1 | 5 | 3 | 0 |
Model 2009
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 12V008000 | BMW OF NORTH AMERICA, LLC | V (Vehicle) | 88911 | ODI | BMW OF NORTH AMERICA, LLC | 01/11/2012 | 01/12/2012 | |||||||||
| Defect Summary | Bmw is recalling certain model year 2007-2011 mini cooper s, 2008-2011 mini cooper s clubman, 2009-2011 mini cooper s convertible, 2009-2011 mini cooper jcw, 2009-2011 mini cooper jcw clubman, 2009-2011 cooper jcw convertible, and 2011 cooper s countryman passenger cars manufactured from november 14, 2006, through january 18, 2011. the electric auxiliary water pump that cools the turbocharger has an electronic circuit board that can malfunction and overheat. | |||||||||||||||
| Consequence Summary | The circuit board may smolder which could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Bmw will notify owners, and dealers will replace the water pump free of charge. the safety recall is expected to begin during february 2012. owners may contact bmw at 1-866-275-6464. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | ||||||||||||||||
| 08V507000 | BMW OF NORTH AMERICA, LLC | from 05/07/2008 to 08/01/2008 | V (Vehicle) | 560 | 10/16/2008 | MFR | BMW OF NORTH AMERICA, LLC | 10/02/2008 | 10/02/2008 | |||||||
| Defect Summary | Bmw is recalling 560 my 2009 jcw (john cooper works) and jcw clubman vehicles equipped with 16 inch diameter front brake discs rather than 17 inch discs. under conditions of intense brake usage, braking performance would be reduced. | |||||||||||||||
| Consequence Summary | Depending on traffic and road conditions, as well as a driver's reactions, reduced brake performance could increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the front brake discs and pads and, if necessary, replace them. the recall began on october 16, 2008. owners may contact bmw/mini at 1-866-275-6464 or by e-mail at mini.assistance@askminiusa.com.. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| SIM-17-01-10 | 02/01/2011 | 10040741 | Bmw: engine too hot message is displayed with stored trouble codes. the water pump doesnt power up. *rm | 09/12/2011 | |
| SIM-17-01-10 | 02/01/2011 | 10040741 | Ready | 09/12/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| SIM-11-07-08 | 11/01/2010 | 10037305 | Ready | 05/18/2011 | |
| SIM-11-07-08 | 11/01/2010 | 10037305 | Bmw: description and specifications of crankcase ventilation system. *rm | 05/18/2011 | |
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||||
| SIM-16-01-09 | 02/01/2012 | 10043722 | Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe | 04/24/2012 | |
| FUEL SYSTEM, OTHER - FUEL FILTER | |||||
| SIM-16-01-09 | 02/01/2012 | 10043722 | Mini: information provided regarding procedure of replacing fuel level sensor due to failure on the right and/or left side. *pe | 04/24/2012 | |
| STEERING - RACK AND PINION - RACK | |||||
| SIM-32-01-09 | 03/01/2011 | 10040187 | Bmw: information on the bumper bracket casting failure and replacement. *rm | 08/16/2011 | |
| SIM-32-01-09 | 03/01/2011 | 10040187 | Ready | 08/16/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| PE11036 | BMW OF NORTH AMERICA, LLC | 10/11/2011 | 06/11/2012 | Engine compartment fire | 12V161000 | |
| In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump | ||||||
| PE11036 | BMW OF NORTH AMERICA, LLC | 10/11/2011 | 06/11/2012 | Engine compartment fire | 12V166000 | |
| In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump | ||||||
| PE11036 | BMW OF NORTH AMERICA, LLC | 10/11/2011 | 06/11/2012 | Engine compartment fire | 12V008000 | |
| In a january 10, 2012 letter to nhtsa, bmw of north america, llc. (bmw) submitted a defect information report (dir) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (my) 2007-2011 mini cooper vehicles manufactured from november 14, 2006 through january 18, 2011 (recall 12v-008).according to bmw, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. if smoldering occurs, it may lead to an engine compartment or vehicle fire.the pump supplier, pierburg pump technology gmbh, redesigned the pump to address factors that may contribute to circuit board overheating.the redesigned pumps were completely implemented in production vehicles by january 2011.recall 12v-008 was the third recall initiated by bmw to address electric auxiliary water pump fires in vehicles equipped with pierburg pumps.in two october 20, 2011 letters to nhtsa, bmw submitted dirs for similar auxiliary water pump defect conditions in approximately 32,084 my 2008-2011 bmw 5-series, 7-series, x5 and x6 models equipped with 8- and 12-cylinder engines and manufactured from may 2008 through december 2010 (recall 11v-521); and for approximately 589 my 2010 rolls-royce ghost vehicles manufactured from september 2009 through september 2010 (recall 11v-522).in three separate april 5, 2012 letters to nhtsa, bmw submitted amendments to recalls 11v-521, 11v-522 and 12v-008.the amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/04/2008 | 100 | 1 | |
| I have a 2009 mini cooper s. the overhead passenger airbag disable warning light comes on when there is an adult sized passenger riding in the vehicle. this problem occurs intermittently and i have witnessed it about eight times between 10/2/08 and 11/26/08. when the warning light comes on, it stays on for the duration of the trip. i have taken my vehicle to mini service department on three occasions for a total of 21 days in the shop and their diagnostic computer cannot identify an error so the problem remains unresolved. this is a defect in the vehicle's safety system and may cause death or serious bodily injury if not addressed. *tr | |||
| ENGINE | |||
| 08/28/2012 | 51500 | 1 | |
| The oil supply and return line connections at the turbo have failed and sprayed oil onto a very hot turbo causing a high risk of fire. *tr | |||
| 08/28/2012 | 51500 | ||
| The oil supply and return line connections at the turbo have failed and sprayed oil onto a very hot turbo causing a high risk of fire. | |||
| ENGINE AND ENGINE COOLING | |||
| 12/06/2011 | 75000 | ||
| Turbocharger oil line crimp fitting failed due to o ring becoming hard from excessive heat from turbocharger resulting in spray of engine oil on hot turbocharger. dealer replaced inlet and outlet oil lines with newer design and the addition of an oil line heat shield now being used in production of 2011 and 2012 models. oil spray could cause a fire and the design change from mini indicates to me that a problem with old design exsists and heat issue is present from their addition of a heat shield. manufacturer did not offer reimbursement or policy repair when a request was made. this appears to be a safety related issue due to vehicle fire exposure. | |||
| 01/20/2009 | 1 | ||
| 2009 mini cooper s, only 3600 miles, suffers from what is commonly known as cold start rattle/knock. upon starting dead cold engine, a loud and violent syncopated knock (similar to a metal hammer hitting metal) emanates from the engine on the glove compartment side, and lasts for about 30 seconds. has happened twice in 3600 miles, both times car parked with nose tilting down. ambient temps around 30-40 degrees f. notified dealer both times. *tr | |||
| LATCHES/LOCKS/LINKAGES | |||
| 12/23/2008 | 430 | 1 | |
| During heavy rain, the front windows open completely uncommanded. this has happened only one time. everything in the car, except the headliner, was wet. water was standing more than one inch deep on the floor. the front and rear seats had standing water. the dash board was wet. the door storage areas had standing water. the dash board vents had water standing in them. the a and b pillars were dripping water. water was standing in the tray underneath the emergency brake. the steering wheel and the switches on it were soaked. the dealer dried the car and replaced a sensor in the driver side exterior door handle. the dealer said that a redesigned part from mini was installed. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/15/2008 | 2500 | 1 | |
| Defective design of two deflectors (under the vehicle | |||
| STRUCTURE - BODY | |||
| 10/15/2008 | 2500 | 1 | |
| Defective design of two deflectors (under the vehicle | |||