Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 99V066001 | MITSUBISHI AMERICA | from 01/21/1994 to 06/30/1996 | V (Vehicle) | 307000 | 06/15/1999 | ODI | MITSUBISHI MOTORS NORTH AMERICA, INC. | 04/05/1999 | 04/26/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the rubber boots, and if the boot is damaged, they will replace the lower lateral arm and ball joint on the affected vehicles. | |||||||||||||||
| Notes | Owner notification began june 15, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi at 1-800-222-0037. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 00V421001 | MITSUBISHI AMERICA | from 03/01/1994 to 06/30/1999 | V (Vehicle) | 567432 | 04/02/2001 | ODI | MITSUBISHI MOTORS NORTH AMERICA, INC. | 12/18/2000 | 12/18/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066. | |||||||||||||||
| Corrective Summary | Dealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture. | |||||||||||||||
| Notes | Owner notification will be conducted in phases.the first phase began april 2, 2001, and the final phase will be completed on september 3, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi america at 1-888-mitsu-2001 (1-888-648-7820).also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| TSB9834001 | 05/01/1998 | 601500 | Procedures for repairing abnormal noises from the rear suspension. *yc | 08/06/1998 | |
| SUSPENSION - FRONT | |||||
| TSB9633A005 | 12/01/1996 | 50611 | Front suspension noise diagnosis. *tw | 05/27/1997 | |
| TSB9515003 | 03/01/1995 | 5020200 | Unknown | 11/01/1995 | |
| TSB9533A001 | 03/01/1995 | 39919 | Steering drift diagnosis and correction. *tw | 11/01/1995 | |
| SUSPENSION - REAR | |||||
| TSB9934001 | 02/01/1999 | TSB9834001 | 604258 | Customers may complain of a squeaking, a hard rubbing noise, and / or a light tapping or knocking sound from the rear suspension when driving over bumps. *tt | 04/21/1999 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| RQ00015 | MITSUBISHI MOTORS NORTH AMERICA, INC. | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 00V421002 | |
| There is no summary currently available | ||||||
| RQ00015 | MITSUBISHI MOTORS NORTH AMERICA, INC. | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 00V421001 | |
| There is no summary currently available | ||||||
| RQ00015 | MITSUBISHI MOTORS NORTH AMERICA, INC. | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 99V066004 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/30/2011 | 149000 | ||
| Tl* the contact owns a 1995 mitsubishi eclipse. the contact stated that when attempting a turn or driving over a road bump, the vehicle would make a squealing and popping noise. also, the vehicle would pull to the left abnormally. the contact referenced nhtsa campaign id number: 00v421001 (suspension:front:control arm:lower ball joint), but was advised by the dealer that the vin was not associated with the recall. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 149,000 and the current mileage was 149,300. the vin was unavailable. | |||
| 09/30/2011 | 149000 | ||
| Tl- the contact owns a 1995 mitsubishi eclipse. the contact stated that when attempting a turn or driving over a road bump, the vehicle would make a squealing and popping noise. also, the vehicle would pull to the left abnormally. the contact referenced nhtsa campaign id number: 00v421001 (suspension:front:control arm:lower ball joint), but was advised by the dealer that the vin was not associated with the recall. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 149,000 and the current mileage was 149,300. the vin was unavailable. kmj | |||
| 09/30/2011 | 149000 | ||
| Tl- the contact owns a 1995 mitsubishi eclipse. when turning or hitting a bump, the contact stated that the vehicle would make a sqweeking and popping noise. also, the wheel would pull to the left. the dealer made the contact aware of the nhtsa campaign id number: 00v421001 (suspension:front:control arm:lower ball joint) defect, but the vin was not associated in the recall. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 149,000 and the current mileage was 149,300. the vin was unavailable. nw | |||
| 04/01/2002 | |||
| All four struts were leaking fluid,.also, all four struts need to be changed. contacted dealer, and they were not willing to do anything.*ak | |||
| 07/01/1999 | |||
| While driving at 40 mph lost control due to vibration. consumer ran into a cement block. *ak | |||
| SUSPENSION - FRONT | |||
| 04/20/2000 | 1 | 12/01/1997 | |
| Dealerships make no effort to solve problems, simply say that they don't see it upon inspection. | |||
| 10/06/1999 | |||
| While driving vehicle constantly vibrated. *ak | |||
| 1 | 06/26/1995 | ||
| Vehicle vibrates at hwy speeds. | |||
| 06/30/1995 | 5 | 06/20/1995 | |
| Front end misalignment, causing premature tire wear, also pulsating brakes and replaced belts and horn. *ak | |||
| 02/22/1996 | 2 | ||
| Front suspension spongy. *sd | |||
| 01/02/1996 | 2 | ||
| Misalignment, causing vehicle to pull left/right. | |||
| 05/13/1995 | |||
| Front wheel center hub blew off due to overheating condition. also vehicle vibrates at certain speeds. tt | |||
| The head gasket is blown, and front end will not stay aligned, and there are other problems. tt | |||
| 11/01/1994 | 20 | ||
| Vechile shakes very hard while driving at any speed. tt | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 06/12/2001 | 8 | 03/01/1999 | |
| The car was recalled last year,we took it to murphy mitsubishi in pelham,alabama and we were refused service.three weeks later the control arm ball joint broke and my wife had an accident costing us hundreds in damages. *ak | |||
| 07/30/1999 | |||
| Consumer contacted dealer in reference to nhtsa recall 99v066001/manufacturer's recall sr99-002. dealer inspected part, no parts. has contacted a dealer, dealer has noticed lower ball joint boot has started to separate which could cause a crash, dealer refused to repair recall work. please provide any further details. *ak | |||
| 09/01/2000 | |||
| Consume r was traveling about 35mph on highway both front ball joints broke. also, both left and right front axles broke . has contacted the manufacturer. there were no injuries.*ak | |||
| 09/29/1998 | 2 | 05/01/1998 | |
| The right tire fell off while pulling out of a parking lot. day toyota replaced the ball joint & arm. mitsubishi dealer examined the car & stated other ball joint was cracked. mitubishi will not reimburse for replacement of 2nd ball joint, even though this was a recall. *ak | |||
| 06/02/1999 | 1 | 05/01/1998 | |
| While driving car front wheel separated at ball joint and vehicle came crashing down, causing damage to arm assembly spindle/ hub and other front end components. *ak | |||
| 06/02/1999 | 1 | 05/01/1998 | |
| While driving car front wheel separated at ball joint and vehicle came crashing down causing damage to arm assemble spindle hub and other front end components. *ak | |||
| 07/04/1998 | 01/15/1998 | ||
| Ball joints broke due to poor alignment. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| Component related to recall 00v421001 for lower ball joint interacts with lower compression arm in front suspension, which also needs to be replaced. compression arm is not considered part of recall, and will cost additional to be replaced. please describe details. *ak | |||
| 1 | |||
| Prior to recall notification (00v421001 and 99v066001) consumer experienced numerous problems with ball joints and his out of pocket expenses has been about $2000.00, consumer requests reimbursement. *jb | |||
| 02/23/2000 | |||
| Lower control arm/ball joint broke. dealer has repaired vehicle.*ak | |||
| 05/01/1999 | |||
| While driving at 25 mph the lower control arm separated and falled off the vehicle without prior warning. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 12/01/2003 | 120000 | 1 | 01/01/2002 |
| Tl*the contact owns a 1995 mitsubishi eclipse turbo gts. when the tires were aligned, the mechanic stated that the wheels were falling off of the vehicle due to the suspension:front: control arm lower ball joints and that they appear as though they were not replaced. the dealer provided proof that the lower ball joints were replaced. the failure mileage was 120,000 and the current mileage was 152,000. the engine size is not available. | |||
| 12/01/2003 | 1 | ||
| Recall sr-04-001: driving 35 mph front right lateral ball joint separated from socket causing lost of control. *bf the consumer received a recall letter in the mail regarding the ball joint, however the consumer can't afford the expense of having the vehicle towed to the dealer. *jb | |||
| 10/29/2003 | 111000 | 1 | |
| When driving steering wheel felt real loose. dealer stated lower ball joints failed.*ak | |||
| Component related to recall 00v421001 for lower ball joint interacts with lower compression arm in front suspension, which also needs to be replaced. compression arm is not considered part of recall, and will cost additional to be replaced. please describe details. *ak | |||
| 06/09/2002 | 1 | 05/01/2095 | |
| On august 8, 2001, i took my eclipse to jerry's mitsubishi in baltimore, md to have the independent front control arm and lower ball joint repaired as a result of nhtsa recall 00v421001. according to the statement of work, the defective parts were replaced and repairs made according to the recall notice. on june 9, 2002, the right front ball joint/independent front control failed during a slow speed turn of less than 15 miles per hour. as a result of the failure, the car abruptly stopped. upon inspection, the right wheel had separated from the control arm and was jammed in the front wheel housing. at this point the car was inoperable. service was requested. the car was towed to apple auto, baltimore, md (410-488-8788). in conversations with dave, the auto technician at apple, it was determined that the ball joint had failed, the control arm had failed, and that the bearings would need to be replaced. there remains the possibility that the axle will need to be replaced, but that cannot be done until the car is in a driveable condition.*ak | |||
| 11/25/2000 | 1 | ||
| While driving, consumer hit a puddle of water and vehicle hydroplaned, consumer lost control and vehicle slid sideways and went off the roadway, vehicle flipped over and came to a rest, vehicle was totalled, now consumer has received recall 00v421 regarding the lower lateral arm ball joint and he feels this may have been the cause of his accident and is requesting compensation. *slc | |||
| 02/19/2001 | 3 | ||
| Car spun out of control, hitting a telephone pole, due to ball joint failure, air bags failed and the seat broke. | |||
| 10/09/2000 | 1 | ||
| Prior to recall(sr-01-007) while pulling out from a stop sign, consumer states it seemed that vehicle had fallen into a hole, when consumer got out of vehicle the tire was lying sideways under the vehicle, vehicle was towed and consumer was informed that the right front axle had lost its seal in the incident, consumer informed dealership that the part that they are recalling was already replaced.*yh | |||
| 12/12/2000 | |||
| Vehicle was parked in garage for a 1 hour. consumer's dog was scratching on door when consumer opened door and flames bursted through. vehicle and home, both were destroyed by fire. consumer was unaware there was a problem no contact was made to the manufacturer. 6 months later , consumer received a recall 00v421001/ manufacturer's recall sr01-007 concerning lower left ball joint. consumer just received the arson investigator's report determining that lower left quadrant of the vehicle was cause of fire. please add the vin# and mileage.*ak | |||
| 11/11/2000 | 1 | ||
| While making a turn, vehicle made a very loud cracking noise and vehicle fell to ground, consumer had no control of steering, car came to a complete stop after skidding a long distance across two lanes,after getting out of car consumer noticed left front wheel was at an awkward angle,about 45 degrees from vertical and the whole front left side of the car was on the ground, wheel was still attached to car, after having car towed was adc by mechanic that ball joint separated from the lower arm which caused the wheel to pull away from the car and crash to the ground,consumer found website that stated there was a recall on this part, but was adv by mitsubushi that vehicle had already been looked at in november 1999 which included inspecting parts and only replacing what was damaged,consumer went back to website and found another recall notice that superceded the previous recall notice and this recall went out in 2000,consumer was adv by mitsubishi that they knew nothing of the recall,and said they could not make another recall on the same part they already recalled, he was adv that maybe nhtsa was updating website page,consumer was adv by mitsubishi to call nhtsa to found out was going on. * | |||
| 06/01/2000 | 2 | ||
| Consumer had received a recall notice for control arm, but did take vehicle right away for repairs. 30 days later control arms had fallen off vehicle.*ak while the consumer as travelling, the right front control arm and the wheel fell off and the vehicle went out of control causing accident. during the accident, the front panel, mirror, the windshield and the rim were damaged. the consumer received recall on control arm and the dealer denied him refund for repair cost on recall part which the consumer paid for before recall was issued. *yh | |||
| 11/28/2000 | |||
| Recall 99v066001/ manufacturer's recall sr99002. consumer was traveling 50mph & ball joint on the right side came out and broke lower control arm, causing vehicle to run into side of bridge. body shop that it was towed to would not touch vehicle. they said that manufacturer needed to fix it. on left side was going to repaeat the same problem. *ak | |||
| 08/30/1999 | 1 | ||
| Both front lower control arms failed prior to recall notice 99v-066. nlm | |||
| Consumer contacted dealer in reference to recall nhtsa 99v066001/ manufacturer's recall sr-99-002 concerning lower ball joint failure. dealer and manufacturer refused to correct the recall due to vehicle being salvaged. please provide any further details.*ak | |||
| 09/03/1999 | 1 | ||
| Vehicle experienced failure of the recall component prior to notification, however is denied reimbursement due to location of repair. (99v-066) *mjs | |||
| Lower ball joint separated while consumer was pulling off from a stop sign, causing the front right wheel to break away from the vehicle. consumer received an recall letter for the boot, but when the vehicle was taken to be repaired under the recall consumer was told that the ball joint boot was fine and did not need changing. *ak | |||
| 09/01/1998 | |||
| Recall 99v066001, lower ball joint failed. dealer replaced parts included in recall, and charged owner for the recall. *ak *yc | |||
| 10/14/1999 | |||
| Recall 99v 066-001/lower ball joint : while driving at approximately 30 mph the lower ball joint separated. manufacturer notified, and informed consumer that vehicle was part of recall, but refused to honor recall because if lower ball joint was damaged, it would have separated a long time ago. *ak | |||
| 09/11/1999 | |||
| Nhtsa recall # 99 v 066 001, lower ball joint failure; on above date consumer contacted a dealer concerning recall received, and was informed recall wasalready done on aug. 28, 1999. consumer would like nhtsa help on this matter and provide information on how can this be done if recall was received on sept. 4,1999. *ak | |||
| While driving the vehicle about 10mph thewheel turned inward due to a ball joint coming loose. dealer has seen vehicle. *ak | |||
| Recall # 99v066001 mitsubishi/lower ball joint boot: the lower control/ ball joint arm is loose, but not damaged. dealer stated that because the lower control arm is loose and not damaged consumer will have to pay $500.00 to correct the problem. *ak | |||
| 07/28/1998 | |||
| When driving at any speed and making any type of turn,there is a clicking noise coming from under the vehicle due to lower control arm/ball joint breaking. consumer is again having problems with with the lower control arm/ ball joint. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 12/27/2004 | 1 | ||
| The consumer received a recall notice # 00v421001. while on his way to the dealer driving approximately 55 mph, the front left ball joint broke, he lost control of the vehicle and skidded off the road into a cornfield. when he went to dealer, they told him that they would not service the vehicle for the recall or cover the damages. *jb | |||
| 12/13/2004 | 1 | ||
| While traveling at 35 mph consumer heard a clicking noise coming from the front of the vehicle. the ball joint unexpectedly fell off, causing consumer to lose control of the vehicle and crashed into the side of the road. dealer was informed by consumer. *ak | |||
| 09/09/1999 | |||
| Consumer was sent nhtsa recall 99v066001/manufacturer's recall sr9902, upper control arm-ball joints. prior to taking vehicle for repairs, the left front wheel separated, causing loss of vehicle control. vehicle traveling at approximately 25 mph and hit a small bump, when the left front wheel collapsed. the steering wheel turned all the way to the left and vehicle skidded across two lanes. consumer contacted dealer to have vehicle repaired, dealer charged consumer for correction. *ak | |||
| SUSPENSION - REAR | |||
| 08/29/2006 | 156000 | 1 | |
| Cap of driver's side rear strut tower failed. car skidded because the spring and shock were released. replacement parts were secured from dealer which advised this is a recurring problem with this car. *nm | |||