Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 00V421001 | MITSUBISHI AMERICA | from 03/01/1994 to 06/30/1999 | V (Vehicle) | 567432 | 04/02/2001 | ODI | MITSUBISHI MOTORS NORTH AMERICA, INC. | 12/18/2000 | 12/18/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066. | |||||||||||||||
| Corrective Summary | Dealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture. | |||||||||||||||
| Notes | Owner notification will be conducted in phases.the first phase began april 2, 2001, and the final phase will be completed on september 3, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi america at 1-888-mitsu-2001 (1-888-648-7820).also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| TSB9834001 | 05/01/1998 | 601500 | Procedures for repairing abnormal noises from the rear suspension. *yc | 08/06/1998 | |
| SUSPENSION - FRONT | |||||
| 98070120013 | 09/08/1998 | 602034 | Experiencing steering drift. *yc | 09/08/1998 | |
| SUSPENSION - REAR | |||||
| TSB9934001 | 02/01/1999 | TSB9834001 | 604258 | Customers may complain of a squeaking, a hard rubbing noise, and / or a light tapping or knocking sound from the rear suspension when driving over bumps. *tt | 04/21/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 1 | 08/08/1998 | ||
| Consumer experiencing front suspension noises.*jb | |||
| 09/15/1998 | 9 | ||
| Ongoing problem with vehicle shaking while driving at approx. 40 or more mph. also, rotors and pads needed replacing every two to three months. could nhtsa help in the matte.; vehicle been in / out of dealer shop on nine occasions or more, and nothing had appeared to br corrected. please help! | |||
| SUSPENSION - FRONT | |||
| 11/05/1999 | 1 | 07/01/1998 | |
| Vehicle purchased new, but when took for realignment of front end, found certain parts near the damaged wheel had been replaced before customer bought car. alleges that car was wrecked and reconditioned before purchase. owner was not made aware of crash and was total the car was new. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 10/17/1998 | 137077 | 1 | 01/22/1998 |
| Rattling/clacking when driving slowing on rough road. found right front lower lateral arm has a lot of play and also inner and outer tire rod ends have a lot of play. the front lower lateral arm to suspension and everything dropped prior getting to dealership to inspect and fix it. more damages incurred for broken suspension, tie rods and lateral arm. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 10/17/1998 | 137077 | 1 | 01/22/1998 |
| Rattling/clacking when driving slowing on rough road. found right front lower lateral arm has a lot of play and also inner and outer tire rod ends have a lot of play. the front lower lateral arm to suspension and everything dropped prior getting to dealership to inspect and fix it. more damages incurred for broken suspension, tie rods and lateral arm. *jb | |||
| 02/17/2007 | 1 | 11/25/2006 | |
| 1998 mitsubishi eclipse turbo customer states that less than four months after purchasing the car, it broke down in the parking lot. the front drivers side tire came off crashing to the ground**cc the consumer discovered the vehicle was apart of a recall, however she was told by customer service that the vehicle had already been repaired under the recall. the consumer was also told that because she didn't take the vehicle to a mitsubishi dealer they were not liable for reimbursement. *jb | |||
| 12/14/2006 | 1 | 01/18/2004 | |
| Tl* - the contact stated that he was pulling out of his driveway in his 1998 mitsubishi eclipse when his lower ball joint failed. the contact had only reached a speed of 7 mph at the time of the failure. | |||
| 02/08/2006 | 92000 | 1 | 04/01/2005 |
| Dt*: the contact stated prior to purchase there was a recall for the lower ball joints, #00v421001. the recall work was performed, but the vehicle had the failure associated with the recall again. since purchase, the steering was poor and then there was a loud clunking noise from under the vehicle. an independent repair shop determined the lower ball joint needed to be replaced. | |||
| 09/22/2004 | 70000 | 1 | |
| When driving any speed, the consumer would hear a cracking noise coming from the steering wheel. the dealership informed the consumer of a worn lower ball joint. the problem was not resolved. *jb the consumer checked the internet and saw that there was a recall on her model and year vehicle for faulty ball joints. the vehicle was taken to the closest mechanic for repairs. the consumer never received a recall notice and request reimbursement for repairs made. *bf *nm | |||
| 12/22/2003 | 71000 | 1 | |
| While driving at any speed lower ball joints were making loud noises. dealer stated there was no recall on this vehicle. *ak | |||
| 1 | |||
| There was a cracking noise when the vehicle was turned, consumer received a recall letter regarding the ball joint, however the dealer refused to honor recall, because the vehicle was rebuilt. *jb | |||