Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 84 | 07/01/2002 | 636946 | Subject regarding buzz, rattle noise at quarter panel. *tt | 11/15/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| TSB9942A004 | 02/01/1999 | 604256 | Vehicles exhibiting popping and/or creaking noise in door window glass. *tt | 04/21/1999 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 80 | 03/01/2002 | 637113 | Customer complaints of the rear hatch re-laching after it has been opened using the remove lever. *tt | 11/20/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/20/2006 | 32000 | 3 | 06/15/2003 |
| I purchased car in 2003 and within 6 months certain areas on the car the paint began to diminish. taken to mitsubishi for effected areas and they painted car on two different occasions, (the effected areas at that time) but when the rest of the car continued to diminish mitsubishi refused to paint affected areas because car was out of warranty. i have seen several mitsubishi's with the same problem, and i can't figure out why mitsubishi doesn't paint the entire car at the first sign of this problem. the entire car is painted with this clear coat, so the entire car will eventually have this problem. however, mitsubishi doesn't paint the entire vehicle all at once so that their customers will only go to the dealer the first time it happens, and will just pay out of their pockets when it happens again! this saves the greedy company money! *tr | |||
| 06/12/2002 | 25000 | 1 | 01/29/2002 |
| Dashboard was coming apart. if the vehicle was involved in a collision pieces of the dashboard could injure passengers. *ak | |||
| STRUCTURE - BODY | |||
| 01/28/2000 | 5 | 12/01/1999 | |
| Have had the vehicle into dealership 5 times to reapir leaks..still leaking...front seats both passanger and driver are repeatedly soaked and car now has mildew & mold problems | |||
| 08/01/1999 | |||
| The car leaks water through the back of the vehicle. trunk filled with water, spilled over divider between passenger compartment and hatch, travels up to drivers seat. water present molded seats and floor. rusted wiring. ice formed and seperated components. | |||
| STRUCTURE - BODY - DOOR | |||
| 09/19/2004 | 66899 | 2 | 05/05/2000 |
| Both door handles fell off during normal operation. i can not get in my car. the dealership informed me the parts are 73.55 each and the labor would be 250 dollars. the cheap plastic fell off and they want me to buy more of it! this is not covered under warranty. i feel ripped off by mitsubishi and will never buy another one. oh and by the way my car doors dripped the same black tar substance other consumers have complained about. the dealership in charlotte nc did correct this problem w/ no charge.*ak | |||
| 06/01/2000 | 0 | 04/23/1999 | |
| My car is leaking black sealing on both doors. the black sealant melts from somewhere inside the door plastic cover and comes out on the bottom. it hardens and looks like sticky tar. tried to clean it, but it will not scrub off or scrape off cleanly. first time i saw little black spots, i brought it up to the dealership to ask if this would be a part of my warrenty coverage. i read my warrenty book many times and i couldn't find that type of defect any where listed. the guy told me that it's not covered under warrenty, and since the spots were so little, he told me to go home and clean it off and the spots won't come back. next summer came around and it got worse. now it looks like a bunch of glumped tar all over the bottom panel of the doors. i brought it back to the dealership and the service tech told me if i had brought it under warrenty, they could have repaired it at no charge. but because i'm over my warrenty limit, i would have to pay a little over $200.00 per door for repairs. i advised him the prior year i had came and asked, one of there service techs told me it was not under warrenty that's why the problem was never fixed. he stated there was nothing he could do. i am extremely upset, that i was given false info at first and now i can't even get my doors fixed unless i pay out of my pocket for a defect that is not mine. i hope that there will be a resolution to this problem better than what was offered at the dealership. | |||
| 06/01/2002 | 07/01/2099 | ||
| Mitsubishi said both doors need to be torn down and all the glue/insulation removed and recoated and it would take at least a week and expensive. my car can't be the only one this is happening to. i have to keep duct tape on the bottom of both doors to keep it from running into the car and outside of the car. i'm extemely upset. dt | |||
| 08/23/2002 | |||
| Passenger outside door handle fell off while opening the door. dealer was not notified at this time. feel free to provide any further information.*ak | |||
| 08/20/2002 | 2 | ||
| Both outside door handles have broken off in the process of normal operation. materials are poor quality.*ak | |||
| 07/15/2002 | 2 | 04/01/2002 | |
| Passenger door handle came off when opened normally, 2 weeks later drivers side came off under same conditions, very poor material or engineering. *ak | |||
| 07/19/2002 | |||
| Driver's side door handle fell off while getting into vehicle. dealer contacted. feel free to provide any further information.*ak | |||
| 06/25/2002 | |||
| Adhesive was dripping from passenger's door and driver's door to bottom of door panel. dealer had no solution. *ak | |||
| 05/13/2002 | 1 | 01/01/1999 | |
| While consumers daughter was getting into automobile, she attempted to open door and both handles fell off. *ak. consumer stated the temperature was very hot and the door handles just fell off, also the windows will not roll up.*jb | |||
| 06/01/1999 | 4 | 01/01/1999 | |
| Both doors leak water onto door sill. all seals replaced 3 times by dealer. leak still occurs. if car is jacked up on one side water leaks through speaker cover onto floor. hopless to fix correctly? | |||
| 07/20/2001 | 2 | 11/01/1998 | |
| Door handles are poorly designed. they break very easily and can not be opened from outside in case of accident. *ak | |||
| 05/09/2001 | 0 | ||
| Both doors are leaking a glue like substance, and it is causing doors to stick. consumer feels that in an accident consumer may not be able to exit vehicle. consumer has contacted dealer 5 times, and each time dealer cleans off glue substance, then, within a week sticking starts again. please provide any further information.*ak | |||
| Door on driver side leaks sealant-have taken to dealer 4 times. 1st excuse was the heat was melting it (s. texas)--it's not that hot anymore....also, stereo cd player is not playing cd's--it spits them out. will take to dealer again. | |||
| 06/01/1999 | 7 | 05/01/1999 | |
| Black sealant dripping from bottom of both interior door panels onto sill plates. no safety defect (s) listed in the summary. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 02/15/2007 | 0 | 2 | 09/01/2006 |
| I went to open the car door barely had the handle lifted up and the passenger door handle snapped off in my hand. a few months later the driver side door handle did the same thing. *nm | |||
| 08/23/2006 | 151000 | 2 | 11/20/2001 |
| Dt*: the contact stated while attempting to open the left front driver's side door, the door handle fractured without warning. weeks later, while attempting to open the passenger side door, the door handle fractured as well. the dealer was alerted, but the vehicle was not inspected. | |||
| 03/08/2004 | 100000 | 2 | 01/16/1998 |
| Both door handles of my mistsubishi eclips 1999 have broken off and the passenger side was the first to go and i did not use that door 1/20 as much as the driver's side. ihave replaced one... the driver's side, but i am very warey as it may break at any time and hence i will be locked out of my car. hopefully not far from home.*ak | |||
| 06/11/2004 | 1 | ||
| Under normal operation the door handle on the driver's side of my 1999 mitsubishi eclispe broke off. the door handle will need to be replaced by the dealer for the price of $72.00 plus paint.*ak | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 10/12/1999 | 6 | 08/01/1999 | |
| Top has been fixed 6 times within 14 months. still leaks, standing water in passenger seat floorboards. rear and front seats soaked whenever it rains. car smells moldy, possible rust or electrical problems.*ak | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 04/26/2010 | 200000 | 1 | |
| April 2010 while driving my vehicle a 1999 mitsubishi eclipse rs hatchback at approximately 20 miles per hour, the 1999 mitsubishi eclipse rs hatchback suddenly loss control and crashed onto the roadway. i heard a loud noise and the car instantly loss use of control in steering and the car proceeded to leave the road onto a grassy median to my left side. i discovered the front control arm was lying on the roadway detached from the axel and tire. the front driver's side wheel was wedged at an angle between the frame and the disassembled parts of the car. i had the 1999 mitsubishi eclipse towed home and replaced the faulty parts with another front control arm & lower ball joint purchased from auto zone. in 2011, the same vehicle a 1999 mitsubishi eclipse rs hatchback loses control while in motion at approximately 15 miles per hour, as i was turning left onto a two lane street. the car lost steering control skidding off the roadway in the direction on-coming traffic. the front control arm was lying on the ground detached from the front driver?s side wheel. the front driver's side wheel was wedged between the frame of the vehicle and the road. i contacted a towing service to tow the car in for repairs. i bought and replaced the faulty control arm & lower ball joints. july 2012, i was traveling at approximately 35 miles per hour, in the left lane of a four lane main thoroughfare, when the 1999 mitsubishi eclipse rs hatchback loss steering control and crashed to the ground while in motion, causing the car to leave the roadway towards the left. i got out of the vehicle to assess the damage and discovered the front control arm detached from the front driver's side wheel. the control arm was lying on the ground and the front driver's side wheel had been damaged from the impact and skidding along the roadway. i contacted a towing service to remove the vehicle. *tr | |||