Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
00V421001MITSUBISHI AMERICAfrom 03/01/1994 to 06/30/1999V (Vehicle)56743204/02/2001ODIMITSUBISHI MOTORS NORTH AMERICA, INC.12/18/200012/18/2000
Defect SummaryVehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode.
Consequence SummaryThis condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066.
Corrective SummaryDealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture.
NotesOwner notification will be conducted in phases.the first phase began april 2, 2001, and the final phase will be completed on september 3, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi america at 1-888-mitsu-2001 (1-888-648-7820).also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - REAR
TSB993400102/01/1999TSB9834001604258Customers may complain of a squeaking, a hard rubbing noise, and / or a light tapping or knocking sound from the rear suspension when driving over bumps. *tt04/21/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
04/26/20102000001
 April 2010 while driving my vehicle a 1999 mitsubishi eclipse rs hatchback at approximately 20 miles per hour, the 1999 mitsubishi eclipse rs hatchback suddenly loss control and crashed onto the roadway. i heard a loud noise and the car instantly loss use of control in steering and the car proceeded to leave the road onto a grassy median to my left side. i discovered the front control arm was lying on the roadway detached from the axel and tire. the front driver's side wheel was wedged at an angle between the frame and the disassembled parts of the car. i had the 1999 mitsubishi eclipse towed home and replaced the faulty parts with another front control arm & lower ball joint purchased from auto zone. in 2011, the same vehicle a 1999 mitsubishi eclipse rs hatchback loses control while in motion at approximately 15 miles per hour, as i was turning left onto a two lane street. the car lost steering control skidding off the roadway in the direction on-coming traffic. the front control arm was lying on the ground detached from the front driver?s side wheel. the front driver's side wheel was wedged between the frame of the vehicle and the road. i contacted a towing service to tow the car in for repairs. i bought and replaced the faulty control arm & lower ball joints. july 2012, i was traveling at approximately 35 miles per hour, in the left lane of a four lane main thoroughfare, when the 1999 mitsubishi eclipse rs hatchback loss steering control and crashed to the ground while in motion, causing the car to leave the roadway towards the left. i got out of the vehicle to assess the damage and discovered the front control arm detached from the front driver's side wheel. the control arm was lying on the ground and the front driver's side wheel had been damaged from the impact and skidding along the roadway. i contacted a towing service to remove the vehicle. *tr
04/26/2010200000
 April 2010 while driving my vehicle a 1999 mitsubishi eclipse rs hatchback at approximately 20 miles per hour, the 1999 mitsubishi eclipse rs hatchback suddenly loss control and crashed onto the roadway. i heard a loud noise and the car instantly loss use of control in steering and the car proceeded to leave the road onto a grassy median to my left side. i discovered the front control arm was lying on the roadway detached from the axel and tire. the front driver
08/15/2009200000
 Tl- the contact owns a 1999 mitsubishi eclipse. while driving approximately 15 mph, the contact heard a loud bang under the vehicle. the steering wheel became difficult to maneuver. the vehicle was towed to an independent mechanic for diagnostics where the mechanic advised that the lower control arm was detached from the vehicle and would have to be replaced. the vehicle was repaired however, the failure recurred three times and the vehicle was towed to an independent mechanic for the same repair. the manufacturer was made aware of the failure and stated that the vehicle was included in nhtsa campaign id number: 00v421001 (suspension:front:control arm:lower ball joint) but had already been previously repaired. the contact denied having the repair performed previously. the vehicle was repaired. the approximate failure mileage was 200,000. kmj
08/15/2009200000
 Tl- the contact owns a 1999 mitsubishi eclipse. while driving approximately 15 mph the contact heard a loud bang underneath the vehicle. the steering wheel became difficult to maneuver. the vehicle was towed to an independent mechanic for diagnostic. the mechanic stated the lower control arm had detached from the vehicle and would have to be replaced. after the repair the failure occurred 3 additional times and was towed to the independent mechanic for the same repair. the manufacturer was made aware of the failure and stated the vehicle was included in a recall under nhtsa campaign id number: 00v421001 (suspension:front:control arm:lower ball joint) but was previously repaired. the contact denied having the repair performed previously. the vehicle was repaired. the approximate failure mileage was 200,000. da
08/13/200891000
 Tl*the contact owns a 1999 mitsubishi eclipse. the contact received a recall notice for a safety act that would replace the ball joints on the vehicle. the dealer replaced the ball joints; however, after he retrieved the vehicle, he noticed that it was pulling to the right due to the tire alignment. the dealer stated that he did not need an alignment with the replacement of the ball joints. an independent mechanic and another mitsubishi dealer stated that the vehicle would need a four wheel alignment following the replacement of the ball joints. the recall number was unknown. the failure and current mileages were 91,000.
SUSPENSION - FRONT
11/20/2001103/01/1999
 Approximately 2 months ago, received safety recall repair. took to dealership to have repaired under recall. took a trip and while coming to a stop the wheel came detatched from the suspension, breaking axle and bring the car to a halt at the light. had vehicle towed to a nearby mitsubishi dealership, who has taken care of all expenses. i am concerned about the safety of this vehicle now, had this had happened on the highway, it could have easily resulted in a death. i am trying to determine what my rights are as a consumer in regards to this matter. *ak
07/08/1999101/02/1999
 The vehicle pulled to the left. yh
03/31/19993
 Consumer has had vehicle in repair shop three different times, and the alignment can not be corrected , vehicle still pulls to the right. *ak
SUSPENSION - FRONT - CONTROL ARM
07/01/1999
 There was a recall on the front ball joints which i'm convinced lead to the uneven wear of the front tires. after the replacement nnoone in the service dept. revealed to me about the fact that the cords were showing through on the front tires and sent me on my way. i'm also convinced that the ball joint defect resulted in the replacement of the front brake pads. both the tire replacement and the brake pad replacement was an out of pocket expense to me because the dealership would not take responsiblity. (dot number: m6d2 tiresize: 205-55r16)
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
05/07/2008600001
 Lower lateral ball joint broke off and tire came off of car causing my daughter to lose control of car. found out that there had been a recall on this part in 2002 and records show that it had been changed. evidently the same part was defective again, i believe. car had to be flatbedded to repair shop and fixed for $1100. thankfully she was not going fast as aaa driver said he had gone out on several calls for this car with the same result and many injuries occurred. *tr
03/22/2004700001
 While driving 60 mph front driver side lower ball joint snapped. consumer managed to pull over, and had the vehicle towed. dealership was notified, but did not resolve the problem. *ak
1
 The vehicle was taken to the dealer for a recall 00v421001 repair on 4/12/2001 concerning lower ball joint boot. dealer inspected the parts and resealed the joint. recently, consumer heard a noise while driving and took the vehicle to the dealer. on 6/7/2003 dealer stated both lower ball joints had to be replaced. *ak