Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
0901200209/01/200210014198Clicking noise at instrument panel. *eh04/28/2005
0242A01711/01/200210000439Water leak at delta sash / side mirror. *tt02/27/2003
8407/01/2002636939Subject regarding wet or flooded floor area condition. *tt11/15/2002
8306/01/2002636903Vehicle technical information regarding wet or flooded floor area. *tt11/15/2002
8508/01/2002636828Information on diagnosing comments of flooded or wet front floor / carpet on passenger's side. *tt11/14/2002
8508/01/2002636838Subject regarding buzz, rattle at rear quarter panel (update). *tt11/14/2002
6702/01/2001618256Subject regarding rear shelf breakage. *jb04/10/2001
TSB0042A00204/01/2000612505This bulletin mentions that on some affected vehicles, the sunroof may judder or vibrate during opening / closing operation. *tt06/08/2000
STRUCTURE - BODY - DOOR
8407/01/2002636974Bulletin review tsb-02-42a-008 regarding door window alignment. *tt11/18/2002
4205/01/2001622450Tech talks door odor update. *tt10/18/2001
TSB0142A00807/01/2001622415Some vehicles may experience a musty odor in the door window area. this condition is due to trapped moisture in the door sill contaminating the door belt moulding. new inner and outer beltline mouldings made of improved material are av10/17/2001
6702/01/2001618253Brief information on vehicles exhibiting musty odor at the door window after a rain or after going through a car wash. *jb04/10/2001
STRUCTURE - BODY - HATCHBACK/LIFTGATE
8003/01/2002637113Customer complaints of the rear hatch re-laching after it has been opened using the remove lever. *tt11/20/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
04/10/2004300001
 Bought a 2000 mitsubishi eclipse new. about 3 years later noticed the paint was starting to come off the roof. took it to the dealership and they said sorry it is not covered, it was probably due to hot texas sun. they did not even log the complaint. that dealership closed later on. now my paint is off over most of the car and is very ugly. it is down to the metal. i am embarrassed to drive it but tell anyone who will listen that while still under warranty, mitsubishi refused to repaint it. also all the dashes crack in them. mine within the first 3 years. there are too many complaints about the black paint on many of the 1999-2005 for there not to be something done about it. my car is almost 9 years old and still has less the 60,000 miles on it. please someone help all of us drivers with black mitsubishes. i will never buy another. *tr
01/01/19014
 2000 mitsubishi eclipse with a shock rupture due to rust. consumer states that it is rare that rust in that amount happen on the interior of the vehicle. she states that the manufacturer was not going to investigate her claims. *kb the consumer discovered 3 recalls for her make, model and year for her vehicle. the consumer stated she had already experienced the failures of the recalls. the column switch was replaced because the unit would not self-cancel nor would it cancel manually. the switch would not reset in an off position which caused the lights to remain on once the vehicle had been turned off. the steering wheel vibrated frequently, even when traveling on a straight highway. the consumer also had repeated problems with the engine not starting and always assumed the problem was the battery which the consumer had replaced multiple times. the low oil pressure lamp illuminated frequently, even when the oil was not low. the recall was only for v6 engine's, however the consumer experienced the same problem with her 4 cylinder engine. recall numbers 99v333001, 99v305001 and 00v225001. *jb
04/10/200889000808/01/2003
 I have experienced multiple problems with my 2000 mitsubishi eclipse. i assumed they were all just normal wear and tear until my most recent incident - the cover to my shock, passenger side, completely rusted exposing my shocks and allowing them to pop up, denting my hood and remaining exposed while i drive. since this is such an unusual problem, i began investigating the other issues and they are all related to multiple recalls issued on my vehicle. i contacted mitsubishi to alert them to the defect(s) as well as encourage them to alert other owners of the same model. it took them less than a week to decide not to investigate my car. they haven't even seen the damage. i offered to send photos and they were declined. they didn't even want a licensed mitsubishi dealer to inspect my car. i think their lack of interest and concern is irresponsible and dangerous. *tr
10/28/2005105/31/2005
 My car has a defected dash. i am on a forum dedicated to eclipses which lead to this site and all eclipses (00-02 and even starting on 03 i believe) dashes are cracking really bad. my dash alone has several (around 8) cracks and some of those cracks lead to pieces of the dash that isn't even connected anymore. i have 2 free roaming pieces on my dash that will randomly fly off and slide around while turning or shifting the car. now i don't believe this can cause any car failures or death, but i believe the dashes shouldn't be falling apart for any reason. i think mitsubishi should recall the dash with better and more sturdy material. *nm
05/01/200345000108/20/1999
 Entire dash cracked from the sun light even though i used a windshield visor since i bought the car in 2000. the cracked dash is becoming a typical thing on 2000 eclipses. *nm
12/10/200465000109/01/1999
 (1) without any incident or apparent cause the dash of a mitsubishi 2000 rs eclipse started to crack in different places (2) the consequences might be different depending on the circumstances. right now, i get distracted by the cracks on the dash while driving. i do not know how these loose parts will behave on a collision (3) nothing has been done to correct the cracked plastic dash. *nm
11/01/200460000111/01/2004
 I have a 2000 eclipse gt and the dash is cracked in it. it is made of a cheap plastic that cracks very very easily. i have complained to mitsubishi numerous times and they have done nothing to help me. i know that there are thousands of eclipses that also are having this problem. someone can go to numerous eclipse forums and see this. i feel the dash being cracked can also be a safety hazard. having cracks in the dash make it not as sturdy and could be dangerous when operating the vehicle. if there is any way you guys can forward this on to mitsubishi i would greatly appreciate it. *nm
04/15/20061
 Dashboards on the mitsubishi eclipse model years 2000-2005 have a tendency to crack as they are made of plastic. no force is applied that makes them crack, simply heat from the sun or cold temperatures. my dashboard and many thousand others have several cracks and this problem has not been addressed by mitsubishi *nm
12/01/2004650001007/25/2004
 I have a 2000 mitsubishi eclipse gt. the dash started cracking about a year and a half ago. almost every part of the dash is cracked now. i got a quote from a mitsubishi dealer and the cost to replace the dash was $600+. i also checked a salvage yard with no luck at finding a replacement. i am worried that the cracking of the dash will cause an electrical failure or some other failure and i don't have the money to pay for a new one. *nm
07/10/200472000106/01/2000
 The dashboard cracked after only a few years. everyone i know with this car has had their dash crack. the part is listed as instrument panel. *nm
10/16/2006110/16/2006
 Cheap dashboard of a 2000 mitsubishi eclipse has over 5 cracks on it. the cracks are growing and someday it can just fall apart and result in danger while driving. *nm
12/28/2004212/18/2001
 I suddenly started finding round pieces of broken plastic on the floorboard. it was when i was washing the car and noticed the 2 huge cracks in the dashboard that i realized the pieces of plastic were the slats where the defogger air comes out. *nm
10/06/2005481801
 Dash board cracked in multiple locations not sure what the cause of this is vehicle not involved in any collisions that would cause this, suspect material for dash is affected by temperature, never used any chemicals on the dash for cleaning purposes. this has happened in many friends 2000+ model mitsubishi eclipses. *jb
07/05/2004303/02/2004
 Contact states: while she was washing vehicle she noticed a crack in dashboard. also, a crack in rim. she has not had any type of accident to cause these problems. she said that there was a film on the inside windshield. the film was probably moisture were it had rained.*ak
02/23/2005110/11/2001
 Dashboard cracked in 3 different places do to extreme heat and cold. *ak
06/01/20011
 Rust all over 2000 white mit. eclipse rs. *jb
08/09/2000401/24/2000
 Whenever it rains or vehicle is washed, water would remain ih door area. windows would come out of alignment & would remain constantly wet. this would leave an odor of mildew inside vehicle. been to the dealershipand contacted factory representative. could not tell what problem was or what was causing it. mechanic replaced door molding.*ak
STRUCTURE - BODY
02/10/20091
 Black 2000 mitisubshi eclipse brought brand new by myself. there is some kind of defect in the paint causing it to fade to white and then fade completely to the bare metal. this is just in spot along the hood, roof and trunk. this vehicle has not been wrecked and has never been anywhere were an acid of other type of damage could happen to it. i have seen numerous other black eclipses with this same problem. i have talked with an owner of the same type year make and model as mine and she has the same problem. *tr
06/01/200680000206/14/2003
 I have a black 2000 mitsubishi eclipse. problem1: the hard plastic dashboard deck has cracked all the way across it's width into 3 pieces. the car was never in a wreck or subjected to any unusual forces that would cause it to crack. the replacement cost and especially labor to replace it is expensive. i suspect the plastic used for the dashboard deck is not uv resistant and is breaking down and becoming brittle from exposure to the sunlight. problem 2: around 1-1/2 years ago or maybe longer, the paint or primer on the hood, cab top and trunk lid started bubbling up into rough 'cancer' spots that began fading and turning white. they start with a small spot and then rapidly grow across the entire surface. my trunk lid and roof is almost completely covered and the hood is about 50%. the paint on the rest of the car has not exhibited the same problem so far. i have now noticed that nearly every 2000 black eclipse i see is exhibiting the same paint failure. it appears to me that there was a defective lot of primer or paint used for that model and year. *tr
01/12/200648000104/10/2002
 Clearcoat failure on mitsubishi eclipse 2000 all bubbling up also the dash is cracking and falling apart. *tr
08/23/20020110/06/1999
 Owns a black mitsubishi eclipse 2000 and the paint was peeling badly around the sun roof, the doors, and the hood was gone. i had the spoiler replaced when it was under warranty back in 2002, and now that was peeling already. *ak i am wondering what i can do this get this problem corrected. also the dashboard is falling apart. i have never seen a car fall apart like this.
06/01/20025
 I own a 2000 eclipse. every time it rains heavily i get a puddle of water in the front floor boards. this has been going on for some time now. i have taken it to several dealerships and they say it is fixed but it still leaks. there is a real bad moldy smell on the windows. when i drive it after a big rain storm, i can hear water slushing around in the door. there has to be a fix for this. i do not want to get rid of the car but.... i hope i do not need to make a big thing about this problem. feel free to contact me. *jb
07/14/200420005004/24/2000
 My 2000 mitsubishi eclipse leaks water one the driver and passenger sides. the water leaks from the hatchback area, especially when the car is parked on a downhill position. the hatchback area only has a small hole for the water to drain and it clogs very easily. sometimes it doesn't even clog but somehow the water still does not drain. the service department at mitsubishi blows out the hole but this is only a temporary fix. i check it at least once a week and it still floods. the flooding gets so bad that it shorts the speakers and stero equipment which is located under the seat. my car has flooded at least 50 different times since owning this vehicle and the continue to tell me that nothing can be done except for this blowing out the hole garbage. don't buy this car if you have to park on any sort of hills. the last time it happened, i had at least 2 inches of water on my passenger side.*ak
01/23/200425000108/15/2000
 The clear coat on my car is bubbling and then flaking off. i have multiple large sections of my car with the clear coat bubbling up and flaking off. it looks horrendous. on top of that, everytime there is any moisture in the air or it rains, the door handles become dotted. my car is patriot red pearl and the dots are a pinkish red. it is very odd. the dealers will typically repaint the handles but the dots will still appear. my biggest concern right now is the quality of paint and clear coat that is applied on the car. i would really like to see my car, and many other enthusiastic mitsubishi eclipse owners cars taken care of. (i own a 2000 eclipse) thanks! *la
01/01/200320000108/20/2001
 During rain the vehicle leaks through the fire wall and/or air vents into floor of vehicle.*jb
08/31/20011
 Consumers daughter was driving, noticed black smoke coming through air conditioning vents, vehicle looked to be on fire, consumer took vehicle to dealer, and they could not determine what had cause the fire. *ak prior to the fire, the engine would start, air condition was inoperative,sunroff was inoperative, mirror were inoperative, emergency brake was inoperative needed to be readjusted,fog lights stayed on even with the key out of ignition, windshield wiper was inoperative, cargo cover was loose, there was a problem with the power steering
802/01/2000
 Water leaks onto front and rear pax floors. the depth can be up to 1/2 inch of water. leak location not found and fixed after 7 attempts. radio amp under pax front seat gets wet and radio speakers short out.
03/07/2000202/01/2000
 Extreme wind noise on driver's side when traveling above 50mph. *ak
STRUCTURE - BODY - BUMPERS
 Bumper keeps bulking up in the middle section. it is only being held down by 2 side tapes which were factory installed. dealer will replace bumper. *ak
STRUCTURE - BODY - DOOR
12/01/200105/25/2000
 Passenger door does not seal due to obstruction of window. whatever regulates how far the window goes up is missing/broken. *nlm
12/01/199909/01/1999
 Doors hold water and mildew and freeze in winter, dealer has been unable to correct the problem, a fix is said to be in development but a timeline is unknown, mildew smell can be quite strong in warm weather. while not directly a saftey concern, in time rust and deterioration could cause problems with doors in accidents i would think. *ak
07/30/200007/01/2000
 Both doors hold water causing windows to constantly remain wet during typical use. this will be a major hazard in the winter time if there is any moisture in the atmoshere or if the vehicle is washed as normal. because the water collects every time it rains or the car is washed, the water that collects causes a very strong , terrible smell that only goes away after the windows are not used and the car has been pulled over and allowed to air out by opening all doors, etc. it is to the point now that the smell is even there when the windows are barely used even in dry weather. it is repulsive!!! very disappointing for me to have happen in a new car!
10/01/1999709/01/1999
 No summary listed for abov evehicle. *ak
STRUCTURE - BODY - HOOD
08/12/2000110/11/2000
 My 2000 mitsubishi eclipse is rusting in the engine compartment at every seam where two pieces of metal are welded together. it is as though the vehicle is rusting from the inside out. i am worried about the structural integrity of the vehicle. mitsubishi denies any warranty claim and blamed me for having sand and salt in my engine. a basic search of the internet shows several other mitsubishi owners with the same problem. *la
STRUCTURE - BODY - ROOF AND PILLARS
03/30/2003110/24/1999
 I own a 2000 mitsubishi eclipse gt purchased october 1999. since early 2003 i began having problems with the paint even though i have taken good care of it. the clear coat on the roof came off. after fighting with the dealer they agreed to help repaint the roof. shortley thereafter the whole car started turning white my car used to be black now it's white! the is a manufacturing defect and cannot believe the consumer is stuck with the repair of this problem. i have seen numerous mitsubishi with the same problem. the clear coat simply turns white! mitsubishi needs to be held accountable for their cheap work and assist consumers with this burden! please help!*ak
STRUCTURE - FRAME AND MEMBERS
12/27/1999109/01/1999
 I was forced off the road while making a turn at an intersection, i struck the curb wth the right front wheel. the impact (at a low rate of speed) broke the rim and blew out the tire. there was also damage to the sub frame that has lead to alignment issues. at the time, i thought it was a freak incident until i recently heard of other cases involving rims. i had to pay for all th repairs out of my pocket. the dealer did not mention any problems with the wheels or offer o look into the situation. *ak
05/13/2001307/01/2000
 Water leaks through firewall onto passenger floor in rain or wash. up to 2 of water on passenger side. water destroyed factory infinity amplifier under passenger seat. dealer would not accept responsibility and has not reimbursed buyer for replacement of stereo components. *ak
02/01/2000
 The car has a water leak on the front and rear passenger side. the water pools on the carpet and reaches 1 deep on occasion. due to the radio amplifier being under the passenger front seat, the water penetrates the amplifier and shorts out some of the radio speakers. the car has been taken back to the dealership and to their subcontracted body shop more than 6 times in 3 months and problem still exists. the problem has gotten worse since the last repair.