Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 115 | 04/01/2005 | 10015718 | Unprimed bumper fascia trail period. mitsubishi tech talk. *tt | 08/10/2005 | |
| 05012004 | 05/01/2004 | 10014365 | Top latch set screws. *eh | 05/02/2005 | |
| 09012002 | 09/01/2002 | 10014198 | Clicking noise at instrument panel. *eh | 04/28/2005 | |
| 89 | 12/01/2002 | 10003126 | Door mirrors/door handles paint appearance. *tt | 10/09/2003 | |
| 0242A017 | 11/01/2002 | 10000439 | Water leak at delta sash / side mirror. *tt | 02/27/2003 | |
| 84 | 07/01/2002 | 636939 | Subject regarding wet or flooded floor area condition. *tt | 11/15/2002 | |
| 83 | 06/01/2002 | 636903 | Vehicle technical information regarding wet or flooded floor area. *tt | 11/15/2002 | |
| 85 | 08/01/2002 | 636838 | Subject regarding buzz, rattle at rear quarter panel (update). *tt | 11/14/2002 | |
| 85 | 08/01/2002 | 636828 | Information on diagnosing comments of flooded or wet front floor / carpet on passenger's side. *tt | 11/14/2002 | |
| TSB0242B002 | 04/01/2002 | 632187 | Subject regarding new color charts and body structure changes. *tt | 07/11/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 84 | 07/01/2002 | 636974 | Bulletin review tsb-02-42a-008 regarding door window alignment. *tt | 11/18/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/28/2009 | 49500 | 1 | |
| Carpet on driver side front and back completed soaked with water everytime it rains .car always smells moldy. have had it checked but noone can figure it out. *tr | |||
| 11/01/2008 | 1 | ||
| I own a 2003 mitsubishi eclipse, black. when i purchased the car, the paint appeared perfect, but in less than one year very bad 'sunbleached' or oxidized spots have appeared on the roof and trunk and appear to be getting worse in a hurry. the car has been washed and waxed regularly since i purchased it. since these spots have shown up, i have been looking at other eclipses around my area, and literally every single black eclipse i see - probably upwards of 30 cars (2000-2003) - has the same problem, not to mention the thousands of online posts i have seen mentioning this same problem. i would like to know if there is any way to have the dealership pay for a new paintjob with current black paint (i do not want the same 2003 paint put on, only to have the same problem occur in 4 years) thank you very much! *tr | |||
| 06/01/2007 | 90000 | 1 | |
| I own a black 2003 mitsubishi eclipse. on or about june 1, 2007 i noticed a mysterious white spot forming on the roof of my car. within the next month or so, the white spot turned into several white spots and now currently on august 5, 2008 the entire roof is covered in white and one has even turned to rust. i contacted a mitsubishi dealership and was told that the car is not covered after 36,000 miles. my question is, what does mileage have to do with paint? i then did some research online and found out that this is a very common problem with mitsubishi vehicles produced around 2003 and that the issue is due to a defect in the primer used by the company. so why doesn't mitsubishi fess up to their problem and fix the mess? there are thousands if not millions of dissatisfied customers with newer vehicles that look horrible. in my case, i own a fairly new vehicle that i am still making payments on that looks absolutely worthless. i am ashamed to own this vehicle, it looks like i don't take care of my car. when it all actuality, this is not my fault. i would appreciate any help with this matter. i would like mitsubishi to repaint my car at no cost to me. *tr | |||
| 06/01/2006 | 40000 | 1 | |
| I own a 2003 black mitsubishi eclipse gts that has a horrible oxidizing paint problem. the hood, trunk and top of my car are nearly all gray at this point. the problem first appeared about two years ago when the car was only three years old. the dealership refused to repaint the car stating that it was past warranty. *tr | |||
| 03/02/2008 | 0 | 1 | |
| I will have had my car 5years in mid-june. last year in november i noticed that my black car was turning a whitish grey but only on the hood and trunk. in the spring i took it to the dealer where i purchased it brand new, he took pictures and showed it to the regional manager,and they both agreed that it was a defect in the paint ,and that the paint was a problem that year ( 2003 ).they painted it but only the hood and trunk. then in march of this year i noticed that the rest of the car is doing the same thing. so i took it back to the dealer and they said that it was considered an old car and out of warranty,but if the paint was bad last year do to a defect in the paint it's still the same car with the same defective paint and they refuse to have any thing to do with it. my car only has 37,000 miles on it .can some one please help me? i love my car never any problems with it,runs great but looks like ?!@#$%. *tr | |||
| 09/01/2007 | 1 | 08/22/2003 | |
| I purchased a 2003 mitsubishi eclipse gts brand new in august of 2003. since that time the paint on the top of the vehicle has faded and the clear coat is chipping away. the color is now a milky white and looks terrible only after 4.5 years and 38,000 miles of owning the vehicle. something is not right here. *tr | |||
| 05/01/2006 | 1 | ||
| I am experiencing problems with the corrosion of my paint on my 2003 mitsubishi eclipse; i began experiencing problems in early 2005 (just a little over a year of owning the brand new vehicle.) while my complaint does not involve a safety issue, it does involve false representation of the product and expectations. several websites contain hundreds of other individuals complaining about the same situation. i have addressed this issue with my mitsubishi dealer and was turned away since i had exceeded the mileage according to my warranty. i do know that i would not have purchased this vehicle if i knew the paint was so cheaply done or manufactured. i would like to know if there are any recalls on the paint or if there are any class action suits against mitsubishi. while such items as paint and tires are considered normal wear and tear, one would not expect their tires to blow out just days after leaving a dealership just as the paint should last until i at least complete the financing period. again, the expectations of the overall vehicle have not been met, even with normal upkeep of the vehicle. please let me know of any information that can be offered. *tr | |||
| 07/01/2007 | 0 | 03/01/2003 | |
| We have a 2003 black mitsubishi eclipse. the paint is going bad on all the top areas of the car. the clear coat peeling and it is turning white. i have seen many other black mitsubishi's like this and have seen other web sites that speak of this. it is unbelievable that in two or three years that a factory paint job from a major car company can go bad this soon and in so many cars. i will not let anyone i know buy another mitsubishi unless this problem is resolved in a satisfactory manner. *tr | |||
| 08/10/2007 | 1 | 08/01/2003 | |
| 2003 mitsubishi eclipse paint defect. *tr | |||
| 06/01/2006 | 0 | 06/08/2005 | |
| Paint on car is flaking off. many people have had the same problem with mistsubishi models. *tr | |||
| 10/22/2004 | 4 | 06/04/2002 | |
| Have a 2003 eclipse and many many problems since purchasing. after regular scheduled tire balance and rotation, took the car back because of shaking at 50-60 mph, the dealership told me the rims were bent, and they would have to be replaced, and they did (right after balance and rotating? would they balance if the rims were bent?) had my car in numerous times for moisture in my windows when putting them down and back up, a lot of moisture and bad visibility, replaced strips which helped mold smell, but can't fix the moisture. b/c of the bad visibility i am extra careful, but my car should not have this problem. recently the molding on the windshield was coming loose, the dealership fixed it (sent it to a window place) and since then i have a film on my windshield which makes it very difficult to see...i have cleaned the glass numerous times, my wipers were fairly new, mitsbushi wouldn't look at it when i took it in for another rim replacement. my car still shakes, my windows and windshield have bad visibility problems, and now my sunroof button has popped out and will not open unless i hold it in first. *jb | |||
| 04/09/2003 | 5000 | 7 | 11/27/2002 |
| Water leaks in from vent when going through a car wash, never repaired. *jb | |||
| 12/03/2003 | 37 | 1 | 08/26/2003 |
| When the consumer drove the vehicle, it was hard to see out of the rear window. the vehicle was designed with the back setting to high up. the manufacturer and the dealer were aware of the problem. *jb *mr | |||
| 09/08/2003 | 1 | ||
| While driving about 3 mph and making a turn onto a side street, the vehicle hit a curb which caused a dent on the left side of the vehicle. the consumer stated while sitting in an enclosed body shop, the rear window exploded. *ak. the consumer had two experts look at the window and in their opinion stated it was a defect, that a window should not exploded from hitting a curb at such low speed, but the mitsubishi expert stated when the vehicle hit the curb, it twisted the entire vehicle and was part of a fender bender. *jb *jb | |||
| STRUCTURE - BODY | |||
| 03/05/2012 | 1 | ||
| I have a 2003 sterling silver metallic eclipse which i purchased new in 2002. i have noticed that the paint on my hood, roof and truck have started to delaminate and the primer is starting to show through. i only have 73,000 miles on this vehicle. i have noticed a lot of other 2003 eclipses with the same problem, in the same color as mine and also in black. i went to the dealer where i purchased my eclipse and was told that mitsubishi was having a paint issue for this model. i am hoping that mitsubishi will stand behind their name and make this right. i also purchased a 2003 chevy silverado in 2002 and that paint job looks like the day i drove it off the lot. i should have bought 2 of them. *tr | |||
| 03/05/2012 | |||
| I have a 2003 sterling silver metallic eclipse which i purchased new in 2002. i have noticed that the paint on my hood, roof and truck have started to delaminate and the primer is starting to show through. i only have 73,000 miles on this vehicle. i have noticed a lot of other 2003 eclipses with the same problem, in the same color as mine and also in black. i went to the dealer where i purchased my eclipse and was told that mitsubishi was having a paint issue for this model. i am hoping that mitsubishi will stand behind their name and make this right. i also purchased a 2003 chevy silverado in 2002 and that paint job looks like the day i drove it off the lot. i should have bought 2 of them. | |||
| 03/10/2009 | |||
| I have had the car since 2003 or 04, and kept the car covered when i didn't drive it much, but for weekends i used the car for errands. last year i started to drive the car more often and did not cover the car as much, but continued to wash and wax the car when needed. i started to notice fading spots on the hood on the black paint, but did not do anything about it, but continued to wash and wax the car as usual. this year, around march, i noticed the color started to get more white and it was spreading half way on the hood near the windshield side. now the paint is also chipping within the white spots exposing the undercoating. the fading on the paint is also noticeable on the trunk and side panels on the top. | |||
| 06/14/2004 | 19000 | ||
| Purchased 2003 silver eclipse gs with 5000 miles in june 2003. with in 12 months, paint was showing signs of wear and flaking off exposing primer coat. this deterioration progressed quickly and after 5 years hood, roof and rear quarter panels are almost completely down to primer. i am filing now to hopefully raise the number of complaints to the point where somebody realizes this is not an isolated incident but a systemic defect for which mitsubishi should be held accountable. | |||
| 05/06/2009 | 32000 | 1 | |
| Purchased brand new 2003 eclipse in 2004. i am experiencing paint delamination and it's spreading rapidly. went to the mitsubishi dealer after finding out many others are experiencing this problem. they took pictures and said they will contact mitsubishi. i was notified the next day that my car has been declined any help due to expiration in warranty. *tr | |||
| 12/21/2007 | 69000 | ||
| Tl*the contact owns a 2003 mitsubishi eclipse. when the contact bought the vehicle, she noticed that the paint was fading from gray to white. through online research, she found a few complaints about the same defect on her vehicle. the dealer stated that there was a recall for the vehicle's paint, but her vehicle was excluded since it was purchased in 2006. the vehicle is currently at the insurance company, but would have to be repaired at the owner's expense. the vin was unknown. the failure and current mileages were 69,000. | |||
| 02/26/2008 | 1 | ||
| I own a 2003 mitsubishi eclipse gts and i have noticed on the top of my roof that my black paint is turning white! it is very noticeable . i have done a lot of research online and found out that i am one of hundreds with this same problem. i have also found that company does not take responsibility and blames it on the road, salt, and birds. a car that is this new should not be having paint problems! i am extremely disappointed with mitsubishi and will not be a continuing customer if the problem is not fixed. i am hoping mitsubishi takes full responsibility in fitting the paint. *tr | |||
| 03/28/2008 | 60000 | 1 | |
| I noticed recently that a section of the roof on my car was whitish in color. quite apparent as my car is black in color. i have heard and read from many sources that this issue was prevalent in 2003 models and obviously mine is not exempt much to my disappointment. i hope that mitsubishi steps up to the plate to correct this manufacturer defect. *tr | |||
| 05/01/2007 | 1 | ||
| I purchased a black 2003 mitsubishi eclipse and the entire car looks terrible because of peeling paint and white spots all over it. i was told by an auto body specialist that it because of a clear coat failure. i have taken really good care of the car and it is garaged in the winter. mitsubishi needs to take responsibility and repaint my car. *tr | |||
| 08/01/2006 | 1 | ||
| Bad paint on 2003 mitsubishi. dealer will not do anything about it. mitsubishi knows they are responsible for the bad paint and needs to fix all complaints. *tr | |||
| 07/09/2006 | 67000 | 1 | 04/05/2003 |
| I purchased the 2003 mitsubishi eclipse new off the lot in april 2003. i have taken care of the car with regular washes and attempts to keep it clean. last year started noticing light grey spots developing on the top of the car behind the sun roof. now ,just a year later, the spots increased and are now located all over the car. every day they appear to be getting wide r and larger in size. i have had many paint chips knocked off the front of the car in just normal driving conditions and those spots are now also starting to rust. i am very upset about this as i spent good money on this car thinking it would be a reputable company. i have never had a car this new start experiencing such paint problems. there is no excuse for this. i have completed research online about the paint problems with mitsubishi, and it appeared i wa s not alone. there have been many owners of mitsubishi cars that have complained of a paint problem, (especially with the black paint, in the year my car was manufactured. i would never purchase another mitsubishi after this experience and would never recommend anyone purchase one as mitsubishi is not being cooperative in fixing or admitting there is even a problem when obviously there is. there was no way without a new paint job that i could even sell my vehicle and make my money off of it. i am so extremely disappointed with mitsubishi and their product. *ak | |||
| 06/06/2006 | 44000 | 1 | 09/08/2005 |
| There was no incident, crash or injury. i purchased a black 2003 mitsubishi eclipse, in 2005, which had 40000 mi on nit. the paint was ok at time of purchase. unknown to me, mitsubishi vehicles from 1999-2004 have defective primer which causes the paint to flake off in large quantities. i had the vehicle less than a year when the paint starting coming off. the manufacturers aware of the problem, but only fixes some of the vehicles. my claim was denied. i believe these vehicles should be recalled due to defective paint.*ak | |||
| 06/10/2003 | 7 | 04/20/2003 | |
| I would like to file a complaint regarding my mitsubishi eclipse gts 2003. the product has not performed well because during the six months that i have had my brand new car, i had to bring it for several repairs. first, the car went to the shop at mitsubishi bosak chicago for a loose bolt, second the car had a leak on the coolant system, third the wheel was no longer aligned, and fourth the rear defroster does not defrost properly. i am very disappointed of that matter because one of the reason i invested my money in buying a brand new car and choosing mitsubishi so i dont have to spend more time in the shop for repair and spend more cash. the car was only six months old and already experiencing a lot of problems, now the car has been a year and i brought the car back to mitsubishi bosak dealer to have the rear light fixed because water was going inside and still waiting to have the sunroof to be fix because it does not operate properly and the axle of the car needs to be replace. they wouldnt replace it right away because the mechanic stated that we have to wait for the item to be delivered. what if during that time of wait something happen to the car? (may god forbid) i have before try to complain with the mitsubishi headquarter in california, but the person wouldnt do anything. i feel very unsafe of my car. i think that the company should check their entire product before selling it to the public. driving my eclipse is something that i fear because i never know something might happen because of the cars defect.*ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 07/07/2003 | 2 | 03/19/2003 | |
| Paint peeling off bumper. clear coat peeling off drivers side rocker panel. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 07/07/2003 | 2 | 03/19/2003 | |
| Paint peeling off bumper. clear coat peeling off drivers side rocker panel. *ak | |||
| 02/06/2004 | 150 | 1 | 09/01/2003 |
| When the driver's side window is in the full upward position, the door is hard to open/close; the glass gets stuck in the window molding. took to dealer, who replaced window molding, but really didn't work. will take back to dealer. seems to be a design problem. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 03/09/2003 | 0 | 1 | 09/02/2002 |
| I have a mitsubishi eclipse 2003 gts. i purchased it in september 2002 and it only has 7,000 miles on it, so it is fairly new. there is a latch by the front seat to open the trunk. ever since i had the car, the trunk never opens on the first try. usually i have to pull the latch twice. reason being is the trunk is so heavy with the spoiler on it, it doesn't want to pop up. there is no handle or any way to open the trunk what so ever. so a couple of days ago as my friend was lifting up on the trunk with the spoiler, the spoiler literally came off!!! there is no reason why on a brand new car the spoiler should just come off. so i took my car to the mitsubishi dealership where i bought it and they said that i used excessive force. in order to pull a spoiler off you would think that one would literally have to stand on the bumper and yank for about 10 minutes. but my friend simply lifted up on it and it came off (considering there is no where else to lift up on the trunk). after my unsuccessful attempt at the mitsubishi dealership i phoned mitsubishi to file a compliant. after speaking to two people, the representative was not helpful what so ever and pretty much told me it was my fault because i should not use the spoiler as a handle. my friend barely even used any force! since the spoiler had to be completely taken off to drive it, now the trunk just pops up when the latch is pulled in the front by the seat. that just shows that the reason why it doesn't pop up with the spoiler is because it's too heavy! my compliant is now i have to pay $430.00 for something that should be covered under warranty and isn't because they said excessive force was used. that is not true. mitsubishi is not about making it right. it should be covered under warranty. there is no reason or excuse for a spoiler coming off that easy on a brand new car. that's basically telling me that a) it a piece of junk or b) it was not assembled right. i hope it's b and not a.*jb | |||