Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 42A | 12/01/2004 | 10018368 | Door glass alignment. mitsubishi. tech talk. *tt | 12/21/2005 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 0355008R | 10/01/2003 | 0355003 | 10004455 | Debris (such as leaves, etc.) entering the front cowl area may clog the evaporator housing drain tube. if this occurs, the evaporator housing may fill up with condensation and overflow into the passenger compartment, and into the blower mo | 12/15/2003 |
| 0355008 | 10/01/2003 | 10004454 | Debris (such as leaves, etc) entering the front cowl area may clog the evaporator housing drain tube. if this occurs, the evaporator housing may fill up with condensation and overflow into the passenger compartment, and into the blower mot | 12/15/2003 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 10012002 | 10/01/2002 | 10014420 | Special sunroof grease. *eh | 05/02/2005 | |
| 0342A005 | 12/01/2003 | 0142A005 | 10005209 | The sunroof may judder or vibrate during opening/closing operation. *tt | 02/13/2004 |
| 0242A019 | 12/01/2002 | 10000698 | Sunroof judder / lack of grease. *tt | 03/27/2003 | |
| 83 | 06/01/2002 | 636899 | Vehicle technical information regarding sunroof judder. *tt | 11/15/2002 | |
| 84 | 07/01/2002 | 636937 | Sunroof judder. *tt | 11/15/2002 | |
| VISIBILITY - WINDSHIELD | |||||
| 80 | 03/01/2002 | 637115 | Customer may complain that the window glass freezes to moulding. *tt | 11/20/2002 | |
| 85 | 08/01/2002 | 636858 | Bulletin review regarding tsb-02-42a-008rev - revises original bulletin instructions concern window / delta sash adjustment. *tt | 11/14/2002 | |
| TSB0242A008 | 06/01/2002 | 635127 | On some vehicles, the door window glass may be out of alignment. *tt | 10/18/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/06/2005 | 29500 | 1 | 12/16/2003 |
| I got in my car to go somewhere, shut the door, and the sunroof completely shatters. i went to the dealership (an actual mitsubishi dealership as opposed to the dealership where i purchased my vehicle which was a chevy dealership) where the manager said he had never heard of this and that it shouldn't be covered by warranty because if it were faulty glass then it would have happened much sooner. i responded by asking if that is true, then all other warranty issues happen right away and not over time? if so, then why have warranties that last for years? he seemed upset that i would question him about it and said that even if i called customer service that it would not be replaced by the company under warranty. i also brought to his attention the liability issued associated with shattering sunroofs that could be something along the lines of bridgestone/ford. i have researched this issue and find several others have had the same issues dating back to the early 90's with the 3000gt. how can i get the company to replace this? *nm | |||
| 10/22/2004 | 4 | 06/04/2002 | |
| Have a 2003 eclipse and many many problems since purchasing. after regular scheduled tire balance and rotation, took the car back because of shaking at 50-60 mph, the dealership told me the rims were bent, and they would have to be replaced, and they did (right after balance and rotating? would they balance if the rims were bent?) had my car in numerous times for moisture in my windows when putting them down and back up, a lot of moisture and bad visibility, replaced strips which helped mold smell, but can't fix the moisture. b/c of the bad visibility i am extra careful, but my car should not have this problem. recently the molding on the windshield was coming loose, the dealership fixed it (sent it to a window place) and since then i have a film on my windshield which makes it very difficult to see...i have cleaned the glass numerous times, my wipers were fairly new, mitsbushi wouldn't look at it when i took it in for another rim replacement. my car still shakes, my windows and windshield have bad visibility problems, and now my sunroof button has popped out and will not open unless i hold it in first. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 1 | 01/01/2003 | ||
| While driving under foggy weather conditions, the defroster had been running about 15 minutes, then the driver turned off the defroster and turned on the air conditioner for about 20 minutes. the driver suddenly heard a loud bang near the rear window, the consumer pulled over and saw two holes in the rear window near the defroster vent hose which caused the rear window to crack. *ak *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 06/10/2003 | 7 | 04/20/2003 | |
| I would like to file a complaint regarding my mitsubishi eclipse gts 2003. the product has not performed well because during the six months that i have had my brand new car, i had to bring it for several repairs. first, the car went to the shop at mitsubishi bosak chicago for a loose bolt, second the car had a leak on the coolant system, third the wheel was no longer aligned, and fourth the rear defroster does not defrost properly. i am very disappointed of that matter because one of the reason i invested my money in buying a brand new car and choosing mitsubishi so i dont have to spend more time in the shop for repair and spend more cash. the car was only six months old and already experiencing a lot of problems, now the car has been a year and i brought the car back to mitsubishi bosak dealer to have the rear light fixed because water was going inside and still waiting to have the sunroof to be fix because it does not operate properly and the axle of the car needs to be replace. they wouldnt replace it right away because the mechanic stated that we have to wait for the item to be delivered. what if during that time of wait something happen to the car? (may god forbid) i have before try to complain with the mitsubishi headquarter in california, but the person wouldnt do anything. i feel very unsafe of my car. i think that the company should check their entire product before selling it to the public. driving my eclipse is something that i fear because i never know something might happen because of the cars defect.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 09/08/2003 | 1 | ||
| While driving about 3 mph and making a turn onto a side street, the vehicle hit a curb which caused a dent on the left side of the vehicle. the consumer stated while sitting in an enclosed body shop, the rear window exploded. *ak. the consumer had two experts look at the window and in their opinion stated it was a defect, that a window should not exploded from hitting a curb at such low speed, but the mitsubishi expert stated when the vehicle hit the curb, it twisted the entire vehicle and was part of a fender bender. *jb *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 06/15/2003 | 0 | ||
| We bought a 2003 eclipse from sun coast mis. right away we complained about the smell of mold. finally we took the car in on a rainy day and my wife got out of the back seat totally wet. they repaired the problem, but we were back again with the same problem. this last time we took the car in we could smell mold again. they found another leak at the fire wall on the pass. side. we live 66 miles away from the dealership and they have had our car for repairs over 30 days. we have had other problems with the car like paint chips on the hood, side mirrow had to be replaced, the radio cd had to be fixed and other things. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 08/23/2004 | 2000 | 5 | 04/01/2003 |
| My 2003 eclipse gts has been serviced for about 10 different things in a matter of 8 months. 4 seperate times i had brought it in for a jerking automatic transmission 3 times they told me nothing was the matter and it was fine. finally the check engine light came on and they then informed me that the transmision needed to be reprogrammed. it worked for about 4 months. also 20 days after buying the car my check engine light came on and the fuel pump and sensor needed to be replaced. 4 times i have also brought the car in becuase when the sunroof opens it jerks really bad. every time i went there all they did was grease it and it still doesn't work properly. at 17,000 the power mirror on the driver side door stopped functioning and that was replaced. today 8/23/04 at 20,000 i just dropped it off for the sunroof (again) and informed them my wheel shook while braking and was just notified that my rotors were bad and needed to be replaced and the cost to me was $200.00 for a car with 20,000 miles and 1 year old. mitsubishi states they have the best backed cars but when it comes down to it they do not back thier cars up when it matters.*ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 05/22/2006 | 77992 | 1 | 08/10/2002 |
| Sun roof exploded and shattered while driving 65 mph on a two lane highway on a clear night, no rocks on the road way, and one vehicle traveling approximately half a mile ahead when my glass shattered. when the closed sun roof exploded and shattered it sounded like a something fell from the sky on the roof of my vehicle, i pulled over to check what had happened, but there was only the shattered glass all over the roof and trunk of my car. i inspected the shattered glass laying on the roof, interior slide and trunk of my vehicle for anything that might have caused the sun roof shatter, yet there was nothing that could have caused this damage. fortunately the interior roof slide was closed, stopping the exploding shattered glass from injuring my daughter and i sitting in the driver and passenger seats below the sun roof. this is a severe safety defect which could cause serious injury and/or death if the interior roof slide is not closed. *jb | |||
| 08/06/2005 | 29500 | 1 | 12/16/2003 |
| I got in my car to go somewhere, shut the door, and the sunroof completely shatters. i went to the dealership (an actual mitsubishi dealership as opposed to the dealership where i purchased my vehicle which was a chevy dealership) where the manager said he had never heard of this and that it shouldn't be covered by warranty because if it were faulty glass then it would have happened much sooner. i responded by asking if that is true, then all other warranty issues happen right away and not over time? if so, then why have warranties that last for years? he seemed upset that i would question him about it and said that even if i called customer service that it would not be replaced by the company under warranty. i also brought to his attention the liability issued associated with shattering sunroofs that could be something along the lines of bridgestone/ford. i have researched this issue and find several others have had the same issues dating back to the early 90's with the 3000gt. how can i get the company to replace this? *nm | |||
| 08/23/2004 | 2000 | 5 | 04/01/2003 |
| My 2003 eclipse gts has been serviced for about 10 different things in a matter of 8 months. 4 seperate times i had brought it in for a jerking automatic transmission 3 times they told me nothing was the matter and it was fine. finally the check engine light came on and they then informed me that the transmision needed to be reprogrammed. it worked for about 4 months. also 20 days after buying the car my check engine light came on and the fuel pump and sensor needed to be replaced. 4 times i have also brought the car in becuase when the sunroof opens it jerks really bad. every time i went there all they did was grease it and it still doesn't work properly. at 17,000 the power mirror on the driver side door stopped functioning and that was replaced. today 8/23/04 at 20,000 i just dropped it off for the sunroof (again) and informed them my wheel shook while braking and was just notified that my rotors were bad and needed to be replaced and the cost to me was $200.00 for a car with 20,000 miles and 1 year old. mitsubishi states they have the best backed cars but when it comes down to it they do not back thier cars up when it matters.*ak | |||
| 06/27/2004 | 1 | 10/20/2003 | |
| While traveling 60 mph on the expressway on a clear day, no construction, no trucks in sight, not going under an overpass - my sunroof suddenly explodes! the sunroof had only been partially open, and the interior slide was only opened just slightly. this was lucky, otherwise i would have been showered with glass. even though it scared the heck out of me, i was able to keep my vehicle under control. i have researched window explosions on eclipses and found that i am not the only one this has happened to. what can i do and can i get the dealership to repair due to defect?*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 10/01/2002 | 1 | 06/01/2002 | |
| I purchased this vehicle brand new, and what a mistake it was. i have begun the process of declaring the lemon law. i have had the vehicle into the shop for repairs 8 times in 4 months. the drive shaft had to be replaced because the boot split and leaked grease. the fog lights fill with moisture and condensation due too inadequate venting. the windows don't seal too the body on the convertible causing water leaks, and the seals located on the quarter glass rub the door window which allows the rubber to wear prematurely and create additional leaks. i have had to have the rear quarter glass replaced 5 times in 4,000 miles. the car vibrates while driving because the tires are bad. i had to have the front two replaced because the tread was seperating internally on the tires. mitsubishi needs to take responsibility for all the cars on the road with defects. please help dt | |||