Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
06/19/2002211/01/2097
 Front driver side passive restraint seatbelt will not work. the motor is out and the shoulder belt does not retract properly. the car has already been serviced for the seat belt latch switch recall which was issued in 1998 (serviced feb. 1999). after recall fix is when this system completely failed.*ak
10/21/2001
 When going over a bump seat belt releases and came forward. sometimes when fastening seatbelt it does not retract on driver's side. *ak
09/01/19971000
 Per recall notice sr-97-002, vehicle presented to manufacturer who advised necessary part(s) unavailable; motorized shoulder belt continued to malfunction; part never received; work never done; driver side shoulder belt now also malfunctioning. *ak
01/01/1999
 Automatic shoulder restraint comes undone on the passenger' side for no reason. problem was reported to the dealership. problem has not been corrected. *ak
07/24/1992106/01/1992
 Seat belt pops off continaully.
 Driver's side automatic restraint cable has separated from the channel, causing the restraint to be inoperative. the dealer has been notified. *ak
07/12/19970
 The driver's and passenger's automatic seat belts do not retract when closing the door. please describe details. *ak
 Passive restraint shoulder belt shorts out repeatedly w/not completing cycle or opening while driving. please describe details. tt
08/01/199210
 Driver's automatic shoulder belt fails to retract, causing seat belt to fit loosely. *skd
SEAT BELTS - FRONT
04/14/199770000210/01/1993
 Consumer received recall 97v063001 concerning seat belt failure. when vehicle was started automatic seat belts did not engage. the seat belt did not slide on the rail properly. this vehicle was repaired under the recall once, but the problem recurred.*ak *la
SEAT BELTS - FRONT - ANCHORAGE
11/07/2002
 Consumer states the passenger side automatic seat belt disengages while driving. also the same belt will intermittently not engage when vehicle is started. ts
 No summary listed for above vehicle. *ak
03/15/1999111/01/1994
 There was a manufacture recall on the seatbelt assembly, which i complied to in november of 1998. as of march 1999 the product has failed and the dealer/manufactor refuses to repair at their costs.
01/01/1999
 Two or three days after purchasing our used 1992 expo my husband and i were informed by the mitsubishi mechanic at rick's mitsubishi in pocatello, id that there had been a motor seatbelt recall a few years ago for the vehicle type we had just purchased. we asked him to order the part for us and the part has not yet been sent to him. on february 19, 1999 my husband called the mitsubishi mechanic and the mechanic told him he sent in an a second order for the same part that day. he also informed my husband that the part should have been delivered to him by that date. essentially, it was taking way too long to delivier the part. i telephoned that mechanic today, february 26, 1999 and asked him why the part had not yet been delivered. he told me that mitsubishi does not have any parts in stock, period. i asked him where he sends the order forms to and where the parts are manufactured, and he informed me both are from the mitsubishi plant in cypress, california. i am concerned about driving an automobile that in the case of an accident, the seat belt will come loose (it's a motor belt). i would like the mitsubishi plant to make the parts for my car. after all, the part was recalled and mitsubishi has a legal obligation to replace the defective part with a safe working part. we have been patient, but i am afraid mitsubishi will blow off the order invoice for this part. can you help us? i have thought of writing to the attorney general of idaho, but i wonder if your department can help us first. your response via post or e-mail would be greatly appreciated. thank you, jillian and derek read
11/01/1998301/01/1993
 While vheicle is in motion the right seatbelt shoulder harness (srs) would deploy and retract randomly.this was a recalled part failure which was repaired by the dealership. i feel this is a componant failure on a recalled item and i have the failed part for your consideration. richard kerti 904.428.7562
08/01/19971
 Seat belt recall work denied due to lack of parts.
01/23/199701/01/1992
 The vehicle's driver's side seat belt is inoperative due to the seat belt coming off the rolling mechanism. dealer said he had to replace the seat belt system, costing over $700.00 in repairs. *ak
SEAT BELTS - FRONT - RETRACTOR
06/01/2000
 Micro switch needs to be replaced. automatic retractor unsecures itself when a bump is hit. dealer says it just wears out.*ak
06/01/199807/01/1992
 Manufacturing safety defect which mitsubishi is fully respopnsibledealer and customer service stated this is out of warrenty, but would fix it for 50% of the cost, take it or leave it. attempted to contact regional service manager, but promised call was never returned. this is a severe problem. *ak
 The retractors on the front driver's and passenger's side are not working. owner has to use lap belts only. dealer is replacing them. *ak
07/01/1997
 Opened the sliding door and the door came off of the vehicle. the front seat belt will not retract back when the seat belt is in use, the belt will jam. also, piece that holds the driver's seat in position came off. *ak
SEAT BELTS - FRONT - WEBBING
609/19/1991
 Shoulder belt replaced due to recall.
 Driver's side shoulder belt will not enagage. owner also notes that vehicle is set up to go to dealer. *ak