Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
99V066001MITSUBISHI AMERICAfrom 03/18/1993 to 06/30/1996V (Vehicle)30700006/15/1999ODIMITSUBISHI MOTORS NORTH AMERICA, INC.04/05/199904/26/1999
Defect SummaryVehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude.
Consequence SummaryThis condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash.
Corrective SummaryDealers will inspect the rubber boots, and if the boot is damaged, they will replace the lower lateral arm and ball joint on the affected vehicles.
NotesOwner notification began june 15, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi at 1-800-222-0037. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
00V421001MITSUBISHI AMERICAfrom 02/01/1993 to 03/31/1998V (Vehicle)56743204/02/2001ODIMITSUBISHI MOTORS NORTH AMERICA, INC.12/18/200012/18/2000
Defect SummaryVehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode.
Consequence SummaryThis condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066.
Corrective SummaryDealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture.
NotesOwner notification will be conducted in phases.the first phase began april 2, 2001, and the final phase will be completed on september 3, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi america at 1-888-mitsu-2001 (1-888-648-7820).also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT
TSB9633A00512/01/199650611Front suspension noise diagnosis. *tw05/27/1997
TSB9533A00103/01/19958000500Unknown11/01/1995
TSB9533A00103/01/199539919Steering drift diagnosis and correction. *tw11/01/1995
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
4806/01/1999606607Subject regarding ball joint identification. *tt08/30/1999

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
RQ00015MITSUBISHI MOTORS NORTH AMERICA, INC.08/02/200004/20/2001LOWER CONTRTOL ARM BALL JOINT00V421001
 There is no summary currently available
RQ00015MITSUBISHI MOTORS NORTH AMERICA, INC.08/02/200004/20/2001LOWER CONTRTOL ARM BALL JOINT99V066004
 There is no summary currently available
RQ00015MITSUBISHI MOTORS NORTH AMERICA, INC.08/02/200004/20/2001LOWER CONTRTOL ARM BALL JOINT00V421002
 There is no summary currently available

Consumer Complaints

Fail datemilesoccurencesPurchase date
SUSPENSION
106/01/1993
 Whenever vehicle hits a bump, the front & rear suspension makes noise like something is loose, handling has been affected. *et
07/01/1995
 Struts wear excessively.
SUSPENSION - FRONT
08/31/2002109/01/2093
 Car was serviced under one recall in spring of this year; however, noise persists on left front; maintenance manager informs me that it could be some part other than ball joint and not a part of recall. no safety defect indicated. *ak
11/01/1993
 The car is veering to the right all the time. the body of the car shakes up/down and left to right. this is very noticeable at 30mph. below that speed, the steerig wheel moves left to right rapidly. when the car dips, the car bounces sideway that could be compensated or controlled by the steering wheel. *ak (dot number: xlj6 7375 tiresize: 185/70r14)
08/03/2000211/01/1996
 I received a recall notice for the lower ball joints boots of my vehicle due to improper installation of the assembly at the factory. i took my vehicle in for the recall repair and they said that since the boot wasn't damaged they would not repair it. they did note that both ball joints were bad and needed to be replaced. i feel this is a defective part and that they are trying not to eat the cost of the repair. i question how many other customers had to have this part repaired they would not give me statistics on the number, i contacted the customer relations at mitsubishi dan merril and he denied any repairs. i feel that they are trying not to accept this is a faulty part on their vehicle. i have never had to replace a ball joint on any vehicle i have owned i find it strange that both are bad and there is a safety recall on a related part the ball joint boot. please investigate this matter further and please call me at home if you need any further assistance . the safety recall notice is # sr-99002. i have been trying to determine the poping noise in my vehicle since 30000 miles. they say that the part failing is normal wear and tear. ya right!.......thats why their is a recall.
07/18/1999
 While driving a bolt came off the suspension, causing the front tire to nearly come off. also, caused the front end to lock up due to a transmission rod coming off. *ak
08/01/1998
 Can feel knocking through steering column over bumps at high or low speeds. *ak
09/28/1998506/01/1993
 Main engine rear seal failed/driver's seat belt does not lock/all lights dim or get brighter due to electrical failure/front end suspension bushing failed/when using keyless entry system, all doors will unlock and the relock by themselves.
06/06/19956
 Vehicle pulls to the right, causing premature wear of the tires. *ak
09/07/19957
 Front wheel alignment is off. *sd
SUSPENSION - FRONT - CONTROL ARM
 Front ball joints broke when owner was turning a corner. he got out of car and saw tire had slumped over. please describe details. *ak
12/22/2001410/01/2001
 The ball joint to driver's side broke while i was driving down road at 50mph, the car veered to left and skidded about 500 feet before i could get vehicle to stop. when i did the driver tire was perpendicular to the car and the base of motor was resting on the ground. after mitsibushi repaired the ball joint and half shaft that also broke. i transported it to ocala florida from odessa texas on a car carrier since that point i have learned all 4 motor mounts were broken. i contacted mitsibushi because it is my understanding that for all 4 to break substantial trauma would have had to occur, the car has not other trauma except the wreck in odessa when the ball joint snapped. mitsibushi told me to take it to a local dealer here, i did and now they are declining to fix motor mounts that i contend were broken during that wreck. i have a complete file of events and receipts and names i would like to send via mail to your association if possible please provide me with a mailing address so i can fully explain the situation and provide the proof i have relating to the entire situation. i have been so financially and emotionally strained on this incident that i have been having problems with this car since 8 days after i purchased it used, but purchased to have reliable transportation and yet i have had more uncertainty with this car than anything all related t a ball joint recall. thanks sincerely patricia reeves. *ak
08/01/200002/01/1994
 I took my vehicle to a mitsubishi dealer for a recall on the suspension independent front control arm lower ball joint and was told by the mistubishi service department that my vehicle was not affected with the recall and that i would have to pay several hundred dollars to get it repaired with them. i therefore purchased the parts from the mitubishi parts department and had another mechanic replace the ball joints and booting at a lower price but with mitsubishi's parts. since then i was told that there was another recall on the same parts that we were having trouble with and that i should bring the vehicle in again and that they would take a look at it. i was very shocked that after owning several vehicles over the years that i had never had to pay anything for parts or repair and was totally shocked. also there will be two other reports filed for other complaints that i have had on defective parts with mitsubishi. thank you. *ak
06/15/19990
 Consumer received recall manufacturer's sr99002 in 06/1999. took automobile to dealer, and was told she did not have a problem. currently, took automobile back to dealer, and was told that vehicle has too many miles. she took it to superior mitsubishi in fayettville. *ak
05/04/20001
 After vehicle was parked in parking lot for an hour, consumer started to pull out and heard loud noise. stopped vehicle & noticed wheel had come off the driver's front side. ball joints & tie rod ends were coming out. vehicle was towed to dealership & consumer was informed the problem was not a defect, but was repairable. *ak
02/10/200002/01/2000
 The dealer claims that the ball joints passed inspection at the time of the recall, but now they are loose. dealer says i am responsible for repairs
2
 Ball joint fell out of vehicle prior to recall notice, consumer had the repairs did not remedy problem because ball joint became loose again. nlm(recal sr-99-002)
101/01/1995
 Ball joints need replacing because of recall. the dealer refused to do the recall. yh
 The driver's side front ball joints are prematurely worn out, and cv boot is leaking, cause unknown. please give any further details. *ak
02/22/1997
 While driving the vehicle front right control arm broke off, causing loss of steering control. dealer replaced right and left side control arms. 4 weeks later while driving the front right control arm broke again, causing an accident. *ak
08/21/19951
 Vehicle pulled left due to failed control arm, leading to wheel falling off. *dsh
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
12/07/200004/01/1995
 Excess play in the lower control arms and ball joints. *ak
07/07/20000
 Vehicle has been making a noise for some time. currently, consumer finds out that the right rear lower control arm bushing are worn out. *ak *ml
103/02/1994
 Lower control arms loose. mjs
 Recall 99v0060000. while driving lower control arm cracked, which may have caused a crash. *ak
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
07/27/2007860001
 The wheel of my daughter's mitsubishi galant fell off! while pulling into the driveway at our home, the galant's ball joint on the lower lateral control arm failed. the ball joint pulled out of the socket and the transaxle pulled out of the transmission. this resulted in the wheel falling against the wheel well (literally falling off the car!) there was no grease in the ball joint socket. thankfully, this occurred at a very low rate of speed. if it had happened on the expressway, it would have definitely caused a serious accident! this 1994 galant has only 86,000 miles on it, and has no open recalls. my daughter had taken this vehicle to a certified mechanic about a week before the incident because she sometimes heard a grinding noise coming from the wheel area. the shop wrongly diagnosed the problem as tie rod ends. they said there were no immediate safety concerns. *jb
08/15/20062
 A near miss. the nut on the lower control arm came off on drivers side. 75 mph and thank goodness i was strong to pull the asphalt eating front end to the side. going downhill heard what was thought to be a pebble hit the underside of the car and then was being pulled under the oncoming semi. upon finally stopping on the shoulder, i got out looked at my tire sitting perpendicular to the car, the cars front end sitting on the ground,(i have photo's) i looked back to see a grove and a black line traveling from the left lane to the center line back to the left lane and to my galant's resting place. at 48 years old i have driven many a car, never have i come so near to meeting my maker. the mechanic, 300 miles from my home said the ball joint boot failed and allowed the bolt to become loose and the travel just unscrewed the nut. all the threads were there, non were stripped. 3 days later i bravely loaded myself and my younger sister into the car with some make due repairs and a new lower control arm, a put back together with duct tape and a prayer cv axle( was pull out as far as it could go, a new slightly smaller new tire, and a $1000.00 poorer, i slowly made myself drive back home. now i hear noises on the other side. now i have started looking for places like this the air my complaints. i was fortunate. as an older person, a woman and original owner, i would have thought i would have received a recall, i didn't. have had the same address for 16 years. didn't know about it until i got here. *jb
08/22/20051
 During replacement of struts service technician noticed that ball joints had excessive play. *ts the manufacturer has recalled many ball joints recall #sr-04-001 according to alldata. *nm
08/08/2005104/24/1996
 Pursuant to the ball joint recall for my 1994 mitsubishi galant, i took my car to ourisman mitsubishi in 2004 who then inspected the boot, noticed the boot was broken yet the serviceman resealed the boot and informed me that the car was checked and the lower control arms were intact. in august 2005, while i was having my car service for a water pump problem, the mechanic indicated that the lower ball joint was defective and that i needed to have it replaced. *jb
04/13/200471904108/18/1996
 I received a recall notice for my 1994 mitsubishi galant ls ,and i took my car to the nearest dealership, ourisman mitsubishi, last year concerning the lower arm ball joint. it was determined there that the ball joint was in excellent condition. after having my car inspected by my private and certified mechanic he strongly recommended that i replace this very part. the mechanic indicated that the driver's side ball joint is in serious need of replacement.*ak
11/04/20041
 Consumer took vehicle to dealer for recall 00v421003 repairs. upon leaving the dealer consumer got into the vehicle to take an hour ride and vehicle started to vibrate erratically. consumer took vehicle to two other mechanics, who determined that dealer had done something they should not have done to the vehicle. *ak
07/22/20041265721
 The consumer took his vehicle in to have the oil changed and upon entering the bay at the shop, the lower ball joint fell off. recall no. 00v421001. *jb
06/15/20031
 The right side ball joint separated almost causing consumer to have an accident.*mr *la
980001
 Left front ball joint fell off. this caused the vehicle to suddenly stop and fall flat to the ground. *ak
10/12/20011
 Recall 00 v 421 001/lower ball joint boot: reporting upper ball joint is failing as lower ball joint; notified that upper ball joint is not covered under recall. *ak
06/26/2001
 Recall#00v421001/manufacturer's recall sr01-007. contacted dealer, and dealer stated vehicle was salvaged. dealer will not fix vehicle. *ak
 While driving lower ball joints collapsed and front passenger side tire turned outward. also, axle came loose. dealer has not seen. vehicle was under recall, but has not been serviced.*ak
03/26/2001104/01/1999
 Consumer took vehicle in for lower ball joint recall 00v421001/ manufacturer's recall sr99-002 repairs. vehicle's problem involved upper ball joints on right/left front side. problem has to be repaired or wheel will come off.*ak
06/09/19981
 The lower control arm ball joint failed prior to recall notice 00v-421, consumer was denied reimbursement because several words were wrong on the invoice, the dealer has not been able to fix the problem. nlm
12/07/200004/01/1995
 Excess play in the lower control arms and ball joints. *ak
12/01/19989
 Consumer experienced problems before recall 99v066001, consumer wants reimbursement for several repairs and a total of nine trips to the repair shop due to defect. *slc
06/25/20001
 Vehicle experienced failure of the recall component (99v-066004), prior to recall notification, excessive wear of the tires occurred prior to axle falling apart, consumer requesting reimbursement. *mjs
10/01/2000103/01/1996
 Recall 99v066001. ball joint separated from steering knuckle, causing driver to lose control and cause damage to vehicle. under the recall, dealer only replaced one of the ball joints, and the others caused the collision. dealer nor manufacturer will replace the other boot as stated in the recall.*ak *slc
07/06/1998101/01/1994
 Rubber boot on vehicles lower control arm ball joints failed prior to recall notice causing the vehicle to drop to the ground while backing into a space (99v-066). nlm
07/02/19991
 Recall work not performed in a timely matter and once perform a mechanic notice bolts on the control arm were loose or missing. 94 galant(sr-99-002). yh
05/11/1999103/01/1999
 Lower ball joint - front: left ball joint came off while driving off the driveway. had it replaced ($391.00) at pep boys. a few weeks later, i received a safety recall notice (sr-99-002) from mitsubishi. took my car to the dealer on 7/15/99. the dealer replaced the right arm assembly on the other side free of charge. as instructed on the reimbursements section of the recall notice, i brought the original paid invoices to glendale mitsubishi for reimbursement. hand them to mark toohey, service advisor. after calling him several times, he told me he gave them to the service manager, and that the manager would be calling me back regardin the status of my claim. no call received. i then came in person to see the service manager, he said that he never received the invoices, at his request i gave him copies. he told me that he would call me back. i have called to check the status of my claim, and only get the same answer: i will be called back, or my check will be mailed as soon as mitsubishi reimburses glendale mitsubishi first. as of today, november 18, 1999, i have neither been called neither have i received a check in the mail. regarding the headlights: they have been flickering/dimming during decceleration since i bought my car (it had 47k miles approx). ak
05/17/1997107/08/1993
 Dust cover on ball joint assemblies failed prior to recall notice (99v-066). nlm
11/10/19982
 Vehicle experienced failure of the recall component on two occasions prior to recall notice (99v-066), however denied due to additional work necessary to correct problems, pulling to side (inner and end tie rods replaced additionally). mjs
12/18/19981
 Vehicle experienced failure of recall component prior to recall notice, however being denied for (different component part) (99v-066). mjs
07/06/1998101/01/1994
 Rubber boot on vehicles lower control arm ball joints failed prior to recall notice causing the vehicle to drop to the ground while backing into a space (99v-066). nlm
06/25/19991
 Vehicle had recall work done on the right lateral arm ball joint due to cut, however dealership refused recall repair on the left lateral ball joint due to wear. mjs (99v-066)
07/01/19991
 Vehicle recall repair work can not be performed by dealership due to lack of parts, vehicle is experiencing defect at this time (99v-066004). mjs
06/04/1999112/01/1994
 Front sway bar bushings worn out, lower ball joints loose. mjs
02/14/1995
 Heard noise coming from left right front, replace lower control arm and ball joint. tt
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
06/15/20031
 The right side ball joint separated almost causing consumer to have an accident.*mr *la
11/06/20031210001
 While turning 5 mph, the front ball joint and axle snapped. the consumer was unable to shift the gears to control the vehicle. the consumer managed to pull over and had vehicle towed. cause has yet to be determined. the dealership has been notified. *ph
10/12/20011
 Recall 00 v 421 001/lower ball joint boot: reporting upper ball joint is failing as lower ball joint; notified that upper ball joint is not covered under recall. *ak
05/18/20010
 Manufacturer's recall sr-01-0007; control arm:upper ball joints on leftside of vehicle broke. dealership was aware of problem.*ak
03/26/2001104/01/1999
 Consumer took vehicle in for lower ball joint recall 00v421001/ manufacturer's recall sr99-002 repairs. vehicle's problem involved upper ball joints on right/left front side. problem has to be repaired or wheel will come off.*ak
06/12/20000
 Vehicle was swaying to right. also, there was a knocking noise like something was coming loose. *ak
SUSPENSION - FRONT - MACPHERSON STRUT
09/07/19957
 Struts replaced. *sd
SUSPENSION - FRONT - SPRINGS - TORSION BAR
06/04/1999112/01/1994
 Front sway bar bushings worn out, lower ball joints loose. mjs
SUSPENSION - MULTIPLE AXLE
108/01/1994
 Drivers sear belt rear bearings wore prematurely. nlm
SUSPENSION - REAR
04/01/1999999901/01/1999
 No summary listed for above vehicle. *ak
09/28/1998506/01/1993
 Main engine rear seal failed/driver's seat belt does not lock/all lights dim or get brighter due to electrical failure/front end suspension bushing failed/when using keyless entry system, all doors will unlock and the relock by themselves.
06/07/19937
 Rear end misaligned, causing vehicle to pull to the right/premature tire wear. *aw

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