Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
99V066002MITSUBISHI AMERICAfrom 03/29/1995 to 04/14/1995V (Vehicle)173106/15/1999ODIMITSUBISHI MOTORS NORTH AMERICA, INC.04/05/199904/26/1999
Defect SummaryVehicle description: passenger vehicles built in japan. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude.
Consequence SummaryThis condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash.
Corrective SummaryDealers will inspect the rubber boots, and if the boot is damaged, they will replace the lower lateral arm and ball joint on the affected vehicles.
NotesOwner notification began june 15, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi at 1-800-222-0037. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
99V066001MITSUBISHI AMERICAfrom 03/18/1993 to 06/30/1996V (Vehicle)30700006/15/1999ODIMITSUBISHI MOTORS NORTH AMERICA, INC.04/05/199904/26/1999
Defect SummaryVehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude.
Consequence SummaryThis condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash.
Corrective SummaryDealers will inspect the rubber boots, and if the boot is damaged, they will replace the lower lateral arm and ball joint on the affected vehicles.
NotesOwner notification began june 15, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi at 1-800-222-0037. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
00V421001MITSUBISHI AMERICAfrom 02/01/1993 to 03/31/1998V (Vehicle)56743204/02/2001ODIMITSUBISHI MOTORS NORTH AMERICA, INC.12/18/200012/18/2000
Defect SummaryVehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode.
Consequence SummaryThis condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066.
Corrective SummaryDealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture.
NotesOwner notification will be conducted in phases.the first phase began april 2, 2001, and the final phase will be completed on september 3, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi america at 1-888-mitsu-2001 (1-888-648-7820).also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT
TSB9633A00512/01/199650611Front suspension noise diagnosis. *tw05/27/1997
TSB9533A00103/01/19958000500Unknown11/01/1995
TSB9533A00103/01/199539919Steering drift diagnosis and correction. *tw11/01/1995

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
RQ00015MITSUBISHI MOTORS NORTH AMERICA, INC.08/02/200004/20/2001LOWER CONTRTOL ARM BALL JOINT99V066004
 There is no summary currently available
RQ00015MITSUBISHI MOTORS NORTH AMERICA, INC.08/02/200004/20/2001LOWER CONTRTOL ARM BALL JOINT00V421002
 There is no summary currently available
RQ00015MITSUBISHI MOTORS NORTH AMERICA, INC.08/02/200004/20/2001LOWER CONTRTOL ARM BALL JOINT00V421001
 There is no summary currently available

Consumer Complaints

Fail datemilesoccurencesPurchase date
SUSPENSION
 When making a left turn at 40 mph steering wheel and wheels began to shake very hard. delaer has been contacted.*ak
112/01/1994
 Steering column experiences rattle noise. mjs
SUSPENSION - FRONT
07/21/20061
 When driving the car the front end was making very loud noises which became worse when driving over bumpy roads. i had one tie rod replaced a few years ago but the noise was only slightly better and no one could figure out what was causing it. the noise got severe and i took it to another mechanic and i had to have the left and right tie rods, the left and right side stabilizer bars and the driver side upper control arm replaced. there was a recall on the car in approximately 2000 at which time i brought the car in to the dealership where they supposedly inspected it and said there was nothing wrong and no parts were replaced. i am now having these problems with the car that all seem to be related to the recall regarding the front suspension. there is also a problem with the accelerator pedal sticking which now needs to be fixed. and on rainy days it has become almost impossible to drive the car because the front window defogger does not seem to work properly and the inside of the car fogs up severely causing me to have to pull off the road. *nm
07/04/2000112/01/2098
 Ball joints seperated from vehicle as indicated in recall notice, resulting inthe loss of steering control and the destruction of the passenger side tire.
01/01/20010
 Vehicle sways from side to side when going over a bump. *ak
02/14/20000
 While driving vehicle veered to left/right. dlr said they would try to fix it. *ak
06/01/1998
 Ball joint damage is due to bad boots. i would like to have these ex-rayed to prove their incompetance to do their job protecting the ball jts. the misalignment, pinching, hairline cracks or holes have caused the destruction on the control arms and ball jts. these problems put strain on the brake system thus causing rotors to warp and wear out. i would like all documentation on all galants with these problems and their results (20 susp., 25 brake, & 17 power train on your complaint issuance via net). i would like all other complaint data via telcons or written complaints in these matters. i know that this is an injustice to me as a consumer, in my heart and soul i know that this is wrong. can you assist me in obtaining recall letters (including but not limitied to #'s 99v0660001 and 99v066002)please and explain to me how a recall on a boot can be established without the cooperative parts as well. please send a copy o this complaint back to my home address and email and include please all o these notes as a hard copy. do you also maintain any records o small claims cases, independant law suits or court actions o any kind relating to this or my pursuit o justice. i am willing to go to any lengths to resolve this injustice including contact with the local district atty, and the state atty. general. also, i implore you to send this data to your associate administrator or saety assurance. i'm sorry about the lacking letter between d & g in my correspondence to you. thank you in advance or your support, assistance and any guidance you can provide me with. sincerely, vicki beaumont. *ak
06/30/1999101/01/1995
 Rotors always warped/camshaft failure/ignition failed/windows fog
01/01/199806/24/1995
 Due to numerous alignment problems, tires replaced. driving at night lights get brighter or dimmer. battery was replaced. hit brakes car radio went off, it lost power, also, power antenna went down.
06/30/19950
 Misalignment, resulting in unbalanced tires/vibration.
12/08/1994
 Vehicle pulls to the extreme right, have tried to correct five times. tt
SUSPENSION - FRONT - CONTROL ARM
09/17/200112/01/2097
 Completed recall on front ball joint on 7/3/01. since then, have had to replace lower lateral control arm (9/17/01 - $297) and upper control arm/ball joint (1/10/02 - $253). i feel, based on so many other complaints, that there is an obvious defect, and that repairs should have been covered.*ak
01/21/20001
 Very dangerous defect--ball joint separation,it nearly caused an accident and it cost me a considerable amount for repairs.. *ak
08/13/20010
 While traveling at 40 mph driver's side front end collasped, and vehicle slid 30 feet. consumer took vehicle to dealer ,and they replaced cv joint/ new ball joints, and a new tire. upon recieving vehicle back from dealer gears were not shifting properly. vehicle would not downshift. please provide any furthe information.*ak
08/31/1999
 While driving at 10 mph the rubber ball joint failed. also, consumer applied brakes, and vehicle spun out of control and did a 360 degree turn. vehicle hit another vehicle on the front passenger's side. *ak
01/12/1999
 Consumer received a recall for the ball joints. when the vehicle was taken in for repairs the dealer refused to fix the recall, and stated that it was normal wear and tear. *ak
07/07/19957
 Control arm failed prior to recall. *aw
12/08/1994
 Vehicle pulls to the extreme right, have tried to correct five times.
01/27/19953
 Right front control arm failed, causing vehicle to pull to the right while driving. tt
 Front right control arm has failed developing to a knocking sound. please describe details. tt
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
 Lower control arm for ball joint came loose and broke axle. manufacturer claimed this vehicle not included in recall 00v421001 due to vin although it has same defect. *ak
10/04/1995109/22/1995
 It can be clearly seen that the car that i am leasing is a genuine lemon. it has been frustrating having this car that i feel is unsafe and has continuous problems that a unresolved since only 600 miles. (i have only 37,000 miles on it now) from this web site it is apparent that i am not the only one that is dealing with the negligence and utmost poor quality that mitsubishi calls a car. fuel gauge, front rotors, rear drums, trans coller clamp, trans mount insulator, lower control arm.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
12/15/2007117000109/17/2007
 Tl*the contact owns a 1995 mitsubishi galant. while making a left turn at approximately 5 mph, the front driver's side wheel detached from the vehicle. the vehicle was towed to the contact's residence. the vin was included in nhtsa campaign id number 00v421001 (suspension:front:control arm:lower ball joint). the dealer has not inspected the vehicle. a police report was filed. the current and failure mileages were 117,000.
08/11/2006122000101/01/1999
 Dt*: the contact stated while driving at 15 mph, there was a loud noise. the contact looked under the vehicle and saw the tire was buckled out. the vehicle was towed to an independent repair shop who determined the left ball joint had pulled out of the socket which pulled the axle apart. there was a recall, nhtsa recall, # 99v066002 performed on the vehicle in 2001 concerning, the suspension: front: control arm: lower ball joint for the right side. this complaint was regarding the left lower ball joint of the vehicle. updated 09/15/06. *jb
02/14/2004618891
 The ball joints on the right side of the vehicle came off while driving.*mr as a result the vehicle collapsed onto the ground on the driver's side, jamming the driver's door shut. the vehicle was towed to a service station where it was determined that the left side ball joint had separated and broke the axle of the car. one month later the consumer received a recall notice which referenced a ball joint problem. the consumer called the manufacturer and was told to take the vehicle to the dealer to have the dealer inspect/install the ball joints. the consumer was also told to give the original receipt to the dealer to be reimbursed. the vehicle was taken tot he dealer where they approved the work done on 2/14/04 and replaced the right ball joint. however they did not repair the dent on the frame. the consumer still hasn't received reimbursement for the ball joint. *nm
08/04/20041
 While making a left turn out of the parking lot vehicle failed to move. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that both frontal lower ball joints needed to be replaced. *ak
02/14/20041
 While driving ball joints separated and the front end of the vehicle collapsed.*mr this failure occurred prior to receiving recall notice sr-04-001. the letter indicated that a prior notice was sent in april 2001, unfortunately the consumer never received that notice because the vehicle was not purchased until july 2002. the consumer requested reimbursement but has not received it yet. *nm
2
 Consumer has had 2 different lower controll arm ball joint failures. while driving in 10/02, right front wheel caved in causing loss of vehicle control. 2nd failure while driving on 06/08/03 the left front wheel caved in. *ak
10/22/19991
 Consumer is requesting a refund for repair work related to recall 00v421001. *slc
1
 Prior to recall (00v-421) the lower lateral arm ball joint failed and caused the left front wheel to come off. et
07/16/2001
 Recall 00 v 421 001/lower ball joint boot: dealer gene messer mitsubishi, amarillo,tx; phone# 806/358-8888 charged consumer for recall part, knowing that vehicle was covered. manufacturer was notified, and advised consumer to call nhtsa to report the dealer. asking nhtsa to assist in this matter. feel free to provide any further information. *ak
06/08/2001
 Nhtsa recall#00v421001/ manufacturer's recall sr01-007. dealer was contacted for recall repairs, but was unable to complete work because parts were unavailable until further notice. please provide further details.*ak
06/08/2001
 Consumer contacted dealer in reference to recall 00v421001/ manufacturer's recall sr01-007. dealer stated parts were unavailable until further notice. please provide any further details. *ak
06/08/2001
 Consumer received recall 01v421007/ manufacturer's recall sr99-002. consumer has previous problems with right front lower ball joints. dealer refuses repairs. they will keep stating it doesn't look too bad. dealer is not acknowledging recall. *ak
05/11/2001
 Consumer received recall 00v421001/ manufacturer's recall sr99-0002. consumer called dealer and made an appointment, had a 4 hour drive to dealership. manufacturer suggested to go to a locall mechanic before traveling 4 hours. mechanic indicated that lower ball joints wore out. then, consumer traveled 4 hours to other dealer, appleway motors on sprague ave. spokehan, wa. phone 509-924-1150, and they never moved vehicle. but, stated that ball joints were up to specifications. upper ball joints were going to need to be replaced because of the wear. consumer drove back, went to the mechanic, and vehicle was put on a lift to see that lower ball joints moved a 1/4 inch out of joint. *ak
05/14/20011
 After consumer contacted dealer to have recall 00v421001/ manufacturer's recall sr99-02 taken care off, premium mitsubshi in new rochelle,ny 914-576-2280, insisted they didn't have time for consumer to bring vehicle in. *ak *jb
08/07/20001
 The consumer had ball joints replaced at an independent mechanic prior to recall notice 00v-421 because the steering wheel seemed loose. nlm
10/17/20001
 Lower control arm ball joint failed prior to recall notice 00v-421. nlm
11/23/2000104/22/1995
 Recall 00v237000, took vehicle to dealer in july 2000 for recall. was told boot did not need to be replaced. while driving 30 mph, wheel started coming off. consumer was concerned this was due to boot not being replaced in july under recall. dealer told her that is why wheel was coming off. *ak the recall stated that the condition could cause the lower lateral arm ball joint to separate, increasing the risk of vehicle crash. that is the defective part increase the risk of vehicle crash and the dealer should replaced it. *yh
11/01/2000
 Consumer took vehicle for recall # 99v066002 repairs, and dealer refused to fix problem. on her way out, recall part fell from under the car, and consumer had vehicle towed back to dealership.*ak
1
 Consumer received recall 99v066001 and took vehicle to dealer for repairs, dealer informed consumer that the dust boot covers on vehicle would not be covered by recall, consumer feels this should be covered in recall. *slc
09/12/20001
 Consumer recieved recall 99v066002, upon inspection of recall, dealer found damage to the passenger ball joint but would not repair this part because the boot was not cut, consumer wants dealer to do the repair at no cost. *slc
08/30/1999103/01/1998
 8/9/33 toke car in for recall on lower ball joint inspection . dealer no damage seen. but noticed the lower ball needed to replace we trusted them .but we started to here clunking noise on left front toke it back on 10/06/99 they claimed they test drove the car and checked the sups all looked good at time. on 10/25/00 after a 1000 mile trip i took my car in for tire rotation bal. thay came back and told me my bolt on my let control arm was loose they tightened it for me. but iamm worried with 15000 miles since we had this done there is some ware. the dealer said they will look at it . but theywill say it needs to replaced. the then that bother me is that the control arm could of droped and caused injury or death. thanks for listening charlief. *ak
10/19/2000
 Without prior warning lower ball joints broke, causing major damage to vehicle. vehicle has expierienced the same problem as mentioned in odi recall 99v066002. but, the manfacuturer has advised consumer that this vehicle was not part of the recall due to vin. *ak
 When making a left hand turn lower ball joint right front came off, causing the wheel to separate from axle, wheel rolled under the car, causing car to become inoperable. vehicle was involved in the ball joint recall 99v066001, vehicle was purchased 2 days prior to the incident, both dealer and manufacturer refused to correctthe recall. please provide any further details.*ak
04/20/19991
 Vehicle experienced failure of the recall component (99v-066) prior to recall notification which resulted in vehicle accident due to loss of control. *mjs
 Consumer has received recall letter 99v066002. dealer refused to do repair work, stating that boot was not damaged, and wanted to charge for fixing the control arm. *ak
 Recalll 99v066002 lower control arm: ball joints. dealer is refusing to perform recall repairs because boot is not cut, but control arm is damaged. they will fix it for a price. *ak
07/10/2000
 Recall 99v066002/lower ball joins: dealer refused to honor recall. informed consumer that vehicle had too many miles. notified manufacturer, and informed that the letter was a misprint and sould have the milages limitation on it. ask nhtsa's help in this matter. feel free to provide any further details. *ak
1
 Consumer was never notified of recall 99v-066 of the lower lateral arm ball joint which resulted in the left wheel coming off while driving. nlm
07/16/19991
 Recall component 99v-066001 failed prior to notice. yh
01/15/19991
 While driving the consumers arm ball joint failed prior to recall notice 99v-066 resulting in loss of control. *nlm
04/06/19991
 Recall component failed prior to recall notice, however vehicle denied repair reimbursement. (99v-066) mjs
09/27/1999
 99v066.002/lower ball joint: recall received and dealer notified. vehicle taken to dealer for recall. but dealer informed consumer that the lateral arm needs to be cut, and consumer would be charged for this before recall work could be performed. need nhtsa input on this matter. *ak
11/13/19981
 Vehicle experienced failure of the recall component (99v-066) prior to recall notice causing extreme loss of control and near accident. mjs
112/01/1994
 During recall repair inspection of the front lower ball joints, dealership advised that component was fine however additional repair of the lower lateral arms needed replacement (not included in recall repair).(99v066001) mjs
05/27/1999
 Nhtsa recall 99v-066.002/ lower ball joint: vehicle experienced lower ball joint failure while driving. dealer informed, and told consumer that vehicle was not part of recall due to vin. can nhtsa help in this matter. *ak
03/12/1999
 While driving at 40 mph and without prior warning lower control arm/ ball joint fell off. *ak
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
01/01/2001
 The vehicle has noise coming from the front wheel of vehicle. the dealership is aware of the problem.*ak
01/18/20010
 Consumer was entering inside of parking lot and turned left, but left driver's side wheel fell off in street. dealership was notified. mechanic told consumer that left upper ball joint needed to be replaced. left upper ball joint was replaced by recall 00v421001 last year. but currently this vehicle was not covered by recall. *ak
 When coming to a stop and upon depressing brake pedal, the rear of vehicle fishtailed due to upper ball joints popping out of position. consumer has contacted the dealer, dealer has yet to replace parts. please provide any further details. *ak
 0 dealer claimed that recall repairs were not necessary and refused to correct the problem. recall number 99v0660001. please give any further details. *ak
 The grease in the ball joints leaks out,causing premature wear of the ball joints. dealer had to replace the ball joints. *ak
 When driving vehicle pulls to the right. the upper ball joints were wearing out front and rear tires out. dealer sais control arm needed to be fixed. *ak
SUSPENSION - REAR
10/15/2001110/01/1994
 No summary listed for above vehicle. *ak
02/25/2000103/01/1998
 Rear suspension does not stay in allignment and bottoms out. dealer has inspected vehicle on several occasions, and the problem still exists. *ak *ml
 The back end of the car would swerve if the brakes were applied at 50mph. dealer replaced lower rear control arm. *al
12/01/1997
 No summary provided by consumer
10/13/19984
 The consumer has been experiencing problems with rear suspension. during inclement weather, the vehicle tends to sway back and forth. the manufacturer has been contacted. *ak
02/02/19951
 Rattle in right rear suspension. *ak

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