Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 99V066001 | MITSUBISHI AMERICA | from 03/18/1993 to 06/30/1996 | V (Vehicle) | 307000 | 06/15/1999 | ODI | MITSUBISHI MOTORS NORTH AMERICA, INC. | 04/05/1999 | 04/26/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the rubber boots, and if the boot is damaged, they will replace the lower lateral arm and ball joint on the affected vehicles. | |||||||||||||||
| Notes | Owner notification began june 15, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi at 1-800-222-0037. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 00V421001 | MITSUBISHI AMERICA | from 02/01/1993 to 03/31/1998 | V (Vehicle) | 567432 | 04/02/2001 | ODI | MITSUBISHI MOTORS NORTH AMERICA, INC. | 12/18/2000 | 12/18/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066. | |||||||||||||||
| Corrective Summary | Dealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture. | |||||||||||||||
| Notes | Owner notification will be conducted in phases.the first phase began april 2, 2001, and the final phase will be completed on september 3, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi america at 1-888-mitsu-2001 (1-888-648-7820).also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| TSB9633A005 | 12/01/1996 | 50611 | Front suspension noise diagnosis. *tw | 05/27/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| RQ00015 | MITSUBISHI MOTORS NORTH AMERICA, INC. | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 00V421001 | |
| There is no summary currently available | ||||||
| RQ00015 | MITSUBISHI MOTORS NORTH AMERICA, INC. | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 99V066004 | |
| There is no summary currently available | ||||||
| RQ00015 | MITSUBISHI MOTORS NORTH AMERICA, INC. | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 00V421002 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION - FRONT | |||
| 07/24/2010 | |||
| I currently bouth the 1996 mitsubishi galant for my wife and 11 month old daughter. the dealer told me i needed a front end alignment to get the pull and shake out of my front end. i took it to an alignment shop and the ase master tech. told me my controll arms were bent due to corrosion of the ball joint, he then told me there was a recall on these vehicles and if i don't get the problem fixed it could result in a loss of steering. i dont think it would be safe for my wife to lose steering with our infant daughter so now i got bigger problems then a twenty five dollar front end alignment. i'm upset at the dealer for not informing me with these recalls not the manufactuer for making the bad part. please help before it is too late. | |||
| 05/02/1996 | |||
| While driving the car pulls to the left. please describe. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 09/14/2002 | |||
| Consumer had left front ball joint repaired under recall last year. 6 months later, right ball joint broke. consumer had repaired it. on 9/14/02 left ball joint broke again while driving, causing wheel to fall off.*ak | |||
| 09/04/2000 | 1 | 04/01/1996 | |
| Recall received on ball joint, ball joint boot. took car to dealership and the service department checked it and said it was ok on 7/28/00. on 9/4/00 the ball joint broke, causing the left front wheel to turn sideways and causing a crash. *ak | |||
| 11/18/1999 | 1 | 04/01/1996 | |
| While driving at 50 mph the ball joint came out of joint, causing the axle to break. a recall was received on the ball joints and the vehicle was taken in for inspection. the dealer passed the vehicle off, stating that the suspension and ball joints were ok. now we are having a hard time getting both mitsubishi and/or the dealer that passed it off to accept responsibility after another mechanic has since checked said it was caused by a faulty ball joint. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 05/10/1999 | |||
| Lower ball joint came apart while the consumer was pulling out. as a result, driver's side tire came off. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 04/26/2004 | 107000 | 1 | |
| After receiving a recall 00v421001, an appointment was made. vehicle was taken to the dealer, and consumer was told that the ball joints were not defective. consumer later purchased tires, and was told that the ball joint had excessive play. *ak | |||
| 05/17/2003 | 70524 | 1 | |
| While driving, the ball joints separated which caused the vehicle to steer to the left and damaged the axle. *jb | |||
| 01/31/2003 | 0 | 11/19/2000 | |
| Paid for repairs on a 1996 mitsubishi galant es suspension front control arm ball joint. | |||
| 06/05/2001 | |||
| Dealership examined vehicle for recall 00v421001. dealership in each communication with consumer changed name of the component that would be repaired for this problem. consumer was concerned that the part work has been performed on was not the part covered under recall , lower lateral arm ball joint. please provide any additional information/attachments.*ak | |||
| 02/12/2001 | 1 | 05/19/1997 | |
| Lower front ball joints had a lot of play. vehicle was making loud noises when making turns. taking vehicle to dealership to have mechanic check it. *ak there was a recall regarding the ball joints, 00v421001, however dealer stated consumer's vehicle did not qualify for recall, consumer is requesting reimbursement. transmission was replaced. timing belt was replaced. *slc | |||
| 12/30/2000 | 1 | 06/01/1998 | |
| While driving, ball joint assembly failed, causing right front tire to come off and front end of vehicle dropped, during recall 99v066001, dealer inspected vehicle, however after inspecting the part stated it was okay and made no changes to vehicle, three months later the recall parts failed. *slc | |||
| 12/08/2000 | 1 | ||
| While driving at 10-15 mph lower ball joint fell off vehicle. had this component looked at under recall 99v066001 in september 2000. was told balljoint was fine. currently, dealer said this was normal wear and tear. *ak the consumer believes it was not normal wear and tear that caused the ball joint to fell off. *yh | |||
| 11/12/2000 | 1 | ||
| Recall 99v066001/ lower ball joints. took vehicle to dealer november and october 13,2000, and dealer was not willing to fix recall. dealer is rayskillman mitsubishi, 8424 highway 31, greenwood, in (317) 8852700. *ak after many calls mitsubishi agreed to fix damage. *yh | |||
| 1 | 06/01/1996 | ||
| Recall 99v066001. dealer and manufacturer wanted to charge owner to replace the lower control arm.*ak the dealer found out the problem to be struts (shocks) and inner tie rod failures. *yh | |||
| Recall 99v066001. dealer is trying to charge the consumer for recall service. *ak | |||
| 10/15/1999 | 1 | ||
| Recall repair completed, however consumer charged for additional repairs during repair, possible damaged component due to defect. (99v-066). mjs | |||
| While traveling at 30 mph the lower ball joint felloff, causing the whell to collapsee at an angle,.the wheel was held on by the rubber boot whill the vehicle was sliding for about 75f. until it came to a stop. dealer hs been contacted. *ak | |||
| 07/09/1999 | |||
| Received notice #99v066001. contacted dealer.right front wheel came off due to ball joints breaking. axle broke & went into transmission. lost control. manufacturer refused to repair because ball joints did not break the right way. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 01/31/2003 | 0 | 11/19/2000 | |
| Paid for repairs on a 1996 mitsubishi galant es suspension front control arm ball joint. | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 1 | 06/01/1996 | ||
| Recall 99v066001. dealer and manufacturer wanted to charge owner to replace the lower control arm.*ak the dealer found out the problem to be struts (shocks) and inner tie rod failures. *yh | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 1 | 06/01/1996 | ||
| Recall 99v066001. dealer and manufacturer wanted to charge owner to replace the lower control arm.*ak the dealer found out the problem to be struts (shocks) and inner tie rod failures. *yh | |||