Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 00V421001 | MITSUBISHI AMERICA | from 02/01/1993 to 06/30/1999 | V (Vehicle) | 567432 | 04/02/2001 | ODI | MITSUBISHI MOTORS NORTH AMERICA, INC. | 12/18/2000 | 12/18/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066. | |||||||||||||||
| Corrective Summary | Dealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture. | |||||||||||||||
| Notes | Owner notification will be conducted in phases.the first phase began april 2, 2001, and the final phase will be completed on september 3, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi america at 1-888-mitsu-2001 (1-888-648-7820).also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/15/1997 | |||
| When brakes are locked, vehicle has an inordinate tendency to skid on roads that are barely wet even at low speeds (20-30 mph). | |||
| SUSPENSION - FRONT | |||
| 09/21/2006 | 97000 | ||
| Tl*the contact owns a 1997 mitsubishi galant. while driving various speeds, the vehicle would constantly pull to the right. the vehicle was taken to a collision shop and they stated that the passenger side front shock tower and wheel well wall was completely rusted. metal was welded to reinforce the shock tower. approximately two years later, the front driver's side shock tower and wheel well wall rusted through with more extensive damage. the current mileage was 107,000 and failure mileage was 97,000. | |||
| 08/22/1997 | |||
| Vehicle drifts to the right due to front caster values not being within specification. as of o8/18/97, left front caster was 2.6 degrees and right front caster was 3.9 degrees. manufacturer's specified range is 2.8 to 5.8 degrees, a difference of 1.3 degrees. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 8 | 06/01/1997 | ||
| Front brakes doing 100% of braking, rear brakes never set to contact drums. rotors replaced 7 to 8 times in past few years while rear brakes have never been replaced. i stopped going to boch mitsubishi and went to a brake specialist who told me the brake system was no good and the rear brakes had zero wear on them after 3 years. i have been lied to by this dealer too often. i went in for a lower balljoint recall and was told they were fine but my inner tierods needed replacing due to looseness. i went to my brake man who told me the tierods were in proper working order and did not need replacing.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 02/02/2008 | 169865 | 1 | 12/20/2006 |
| Took my 1997 mitsubishi to cherry hill triplex dealership and was told that i needed my front lateral arms replaced; that they were about to fall off. i've only had the car for a year; that's not damage i could do in a year. i want to request that mitsubishi covers the cost or reimburses me for this significant defect. *tr | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 12/01/2007 | 78000 | 1 | |
| Tl*the contact owns a 1997 mitsubishi galant. the contact stated that the lower ball joints were in pieces. the vehicle is steering to the left extremely badly and the contact hears metal rubbing together. the dealer stated that the vehicle was no longer under warranty and the vin was not included in nhtsa campaign id number 00v421001 (suspension:front:control arm:lower ball joint). the purchase date and vin were unknown. the current mileage was 85,000 and failure mileage was 78,000. updated 03-25-08 *bf the failure was not obvious to spin investigation until 84,000 failure happened in a parking lot at low speed. updated 03/25/08 *tr | |||
| 02/10/2007 | 2 | 04/11/1998 | |
| Received recall for lower ball joint in 2001. because they didn't show damage, the dealer only lubricated them. the right one went out along with the tie rod end in 2/07. i had it repaired by an independent mechanic, which cost over $600.00. now, the left one is going out. lubricating a defective assembly is like putting on a bandaid, which has now proven to be the case with both lower ball joints having to be replaced plus a tie rod end. i'm not only upset about the cost of the repair, but the safety issue is much more of a concern. hearing a noise coming from your front end can be anything and ignored, but ignoring this particular noise puts the driver and anyone around them at a very high risk of injury or even death. is the dealer liable for this repair because they were considered defective assemblies in the first place? *tr | |||
| 03/11/2006 | 1 | 12/28/2002 | |
| We purchased a used car that had a recall on it. after my wife and child almost had a serious accident i found out the recall was never done. i asked the dealer if it was done and they said yes. we have had countless other problems with car. are they liable for this??*jb | |||
| 08/20/2004 | 11000 | 1 | |
| Front lower ball joint failed. recall 00v421001. dealership would not repair the problem, because the vin was not included. *ak | |||
| 06/08/2004 | 1 | ||
| Consumer received arecall notice for replacement of lower ball joints. dealer refused to do recall repairs. service manager mike sweitzer. *ak | |||
| 02/17/2004 | 1 | ||
| Request reimbursement for repairs done prior to receiving recall notice. *ph the vehicle's ball joints failed prior to recall notification (00v421001). the consumer had the vehicle repaired at and independent mechanic and in now requesting reimbursement. *nm | |||
| 1 | |||
| Request full reimbursement for ball joint repair prior to receiving recall. *ph the vehicle made noises while in motion due to the ball joint(s). *sc | |||
| 1 | 06/01/2000 | ||
| Consumer states there is a recall campaign 00v421001 concerning the lower arm ball joints on the front suspension being damage. consumer is requesting reimbursement from manufacturer. *tt | |||
| 1 | |||
| The consumer lost control of the vehicle which resulted in an accident due to worn out lower lateral arm ball joint, prior to recall. (attorney for client) *yh | |||
| 08/01/2001 | |||
| Nhtsa recall 00v421001/ manufacturer's recall 98v020000 for lower ball joints. dealer had been contacted for remedy, but was unable to perform repairs due to lack of parts. please provide further details. *ak | |||
| 01/25/2001 | 1 | 09/01/1997 | |
| I felt the car steering wasn't tracking and delayed while i was making a turn into a curve on the road and the steering was delayed in responding to the turn. i took the car to the dealer and he replaced the lf lower lateral arm because of play in ball joint. but the dealer never informed me that there was a recall about this problem and he charged me to have the lf lateral arm replaced.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 1 | |||
| Request full reimbursement for ball joint repair prior to receiving recall. *ph the vehicle made noises while in motion due to the ball joint(s). *sc | |||
| SUSPENSION - REAR | |||
| 09/19/2001 | 1 | ||
| While making repairs dealer noticed and informed consumer that rear wheel knuckle had cracks all away around, and needed to be replaced or the wheel would come off. *ak *yd | |||